Top 26 It support specialist Jobs in Gainesville Ga

Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule
Mansfield Energy —Gainesville, GA
- On call
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Support Specialist
Mujin Corp —Suwanee, GA
- $20 - $30 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
IT Support Technician
MIS Solutions —Suwanee, GA
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Up to 50% travel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Customer Support Technician
Atosa USA, Inc. —Flowery Branch, GA
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Customer Support Engineer - Cumming, GA
Kamstrup A/S —Cumming, GA
- English
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Technical Support Engineer
Source Support Services —Lawrenceville, GA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
7d
Desktop Engineer (MSP / Managed Services Environment)
Computer Specialist —Lawrenceville, GA
- Mid-level
- Windows
- Opportunities for advancement
MSP Level 3 Technician
TeamLogic IT, Gainesville, GA —Gainesville, GA
- $65,000 - $80,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid holidays
Quick Apply
ERP Support Specialist
PRICE INDUSTRIES INC —Winder, GA
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
7h
ERP Support Specialist
Price Industries —Winder, GA
- Full-time
- ERP systems
- Mid-level
- 3 years
7h
FoCAL Tech Theatre Support - Temporary
Forsyth County Schools —Cumming, GA
- $22 an hour
- Temporary
- Mid-level
- 2 years
HVAC Internal Technical Sales Support
Blue Diamond Pumps Inc —Buford, GA
- $35,000 - $45,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid time off
Quick Apply
8d
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d

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Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
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User Support & Training Specialist
E Logic —Atlanta, GA
E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs,…
From $60,000 a year
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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it support specialist jobs near gainesville ga

Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule

Mansfield Energy -
Gainesville, GA

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Job Details

Qualifications

VLOOKUP function
Computer operation
Customer communication
Microsoft Outlook
High school diploma or GED
Computer hardware
Desktop applications
Data analysis software

Full Job Description

The Fueling Systems & Services Specialist is responsible for onboarding new customers’ fuel systems, technical triage and coordination of repair and maintenance for existing customers, ongoing technical the capture and analysis of remotely collected data, remote diagnostics of various fuel related equipment, technical support of all fuel related equipment, problem solving related to fueling equipment, and general customer support associated with fueling systems. This role is responsible for after hours, on-call technical support and customer credit card support.

Responsibilities:

Technical Support and Customer Reports

Triage customer technical issues for network/VPN and Point of Sale (POS) equipment and act as intermediary between third party technical solution provider and customer
Enter service tickets for identified technical issues and track through to resolution including receipt and payment of contractor invoice
Remote diagnostics and issue resolution for field equipment including identifying and troubleshooting network communication issues
Setup remote communication with customer through modem configuration, ship equipment to customer site, and assist
Complete reconciliations for gallons pumped versus gallons tracked
Proactively monitor customer equipment for system failures and partner with customer to fix

New Customer Onboarding:

Partner with assigned stakeholders (internal and external) to successfully onboard new customers for service including identifying site-specific information and proactively addressing any technical issues
Complete device setup using a pre-built script, and update system to reflect setup
Perform “start-up” on various types of devices pertaining to new customer equipment implementation

Position Requirements

Formal Education & Certification

High school diploma or equivalency required
College education preferred

Knowledge & Experience

At least one year of work experience
6+ months tier one, technical support with knowledge of Network/VPN/IP (preferred)
Tech savvy, with computer system knowledge including software/hardware and an emphasis in Access, Excel, Word, and Outlook (must be able to use lookups and pivot tables in Excel)
ProComm, Hyper-terminal programs, or PuTTY experience, a plus

Qualifications & Characteristics

Proven ability to work well under pressure and reprioritize as needs change
Strong analytical and issue resolution skills
Independent, proactive thinker
Strong listening and communication skills
Ability to multi-task with strong organizational skills
Able to work in open environment as a team player
Mindset of continued industry and regulatory learning

Work Environment

40-hour work week, hybrid schedule available once training is completed (3 days in office, 2 days remote)
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Lifting and transporting of moderately heavy objects, such as computers and peripherals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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Refine Your Search

it support specialist jobs in gainesville ga

Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule

Customer Support Specialist

Help Desk Technician (Tier 2)

IT Support Technician

Customer Support Technician

Customer Support Engineer - Cumming, GA

Technical Support Engineer

Desktop Engineer (MSP / Managed Services Environment)

MSP Level 3 Technician

ERP Support Specialist

ERP Support Specialist

FoCAL Tech Theatre Support - Temporary

HVAC Internal Technical Sales Support

Major Incident Manager III

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