Top 11 It support Jobs in Gainesville Tx

IT Technician - Hardware
North Central Texas College —Gainesville, TX
- $36,809 a year
- Full-time
- University
- Criminal background check
- Data entry
Work Study-IT Support Gainesville Campus
North Central Texas College —Gainesville, TX
- $16 an hour
- Part-time
- Word processing
- Computer literacy
- English
IT Specialist - Administrative Computing
North Central Texas College —Gainesville, TX
- $39,409 a year
- Full-time
- System design
- Mid-level
- Office

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IT Technician - Hardware

North Central Texas College -
Gainesville, TX

Apply Now

Job Details

Full-time
$36,809 a year

Qualifications

Computer operation
Operating systems
Project management experience in technology
Audio systems
Computer hardware
Productivity software
Equipment inventory management

Full Job Description

Posting Details

Posting Details (Default Section)

Posting Number

9002099

Title

IT Technician - Hardware

Position Type

Full-Time

Department

Information Services

Job Summary

To provide over-the-phone and in-person assistance to technical issues involving school computer equipment and accounts. Operate, maintain, and repair computer equipment. Install equipment and programs. Troubleshoot technical problems with the user and research potential solutions if necessary. Maintain, organize, and request inventory for multiple campuses. Travel to other campus locations as needed. Assist users by providing level one support for various NCTC systems.

Responsibilities and Duties:

Serve as first level Help Desk contact; determine complexity of the problem, resolve if possible or notify appropriate Information Technology Services personnel
Data entry of technology purchases for the ITS department
Assist with tracking receipt of goods, receipts and subsequent approval of payment
Maintenance of ITS documentation in Document Imaging system
Resolve questions regarding computer accounts, passwords, network, connections, and log-in procedures for network, e-mail, and phone
Provide hardware assistance including resolution of operational problems with audio-visual equipment, computer and peripheral devices
Provide software assistance including operating system errors, answering software related questions, and resolving problems with the use of programs installed on network computers
Use work order software to monitor, enter and assign user support requests
Assist users with authentication of personal computers to NCTC wireless networks
Assist with imaging and deployment of network computers and software as needed.
Unlock accounts and provide password resets for students and employees having trouble logging in to their accounts
Checking classroom equipment to ensure it is working properly
Repair and re-image non-working computers
Respond to help desk ticket requests with information, or by visiting with the person, or by assigning the ticket to the appropriate IT personnel
Add or remove student, candidate, external authentication, faculty, and staff roles from accounts in Jenzabar to create/remove access to various systems for the account
Create detailed budget documents for the department. Monitor budget balances.
Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the intuition.

Required Education

30 Hours college credit or equivalent (combination of credit hours and industry certifications)

Required Skills & Abilities

Computer Hardware (CompTIA A+ preferred)
Audio Visual
Microsoft Office and Operating system
Communication skills
Customer Service
Problem Solving
Project and Inventory Management skills
Eligible to operate an NCTC vehicle

Preferred Skills & Abilities

Required Experience

One (1) year relevant IT experience

Preferred Experience

Posting Date

05/19/2026

Closing Date

Special Instructions to Applicants

Subject to a criminal background check. A resume, cover letter, and unofficial transcript are required in addition to the application. Salary: $36,809. Located on the Gainesville Campus. Travel between campuses and off-site locations will be required.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Location

Gainesville

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it support jobs in gainesville tx

IT Technician - Hardware

Work Study-IT Support Gainesville Campus

IT Specialist - Administrative Computing

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