Top 2624 Director of client services Jobs in Gaithersburg, Md

Biorepository Operations Director
Confidential —Arlington, VA
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Office
- 3 years
Quick Apply
Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
Quick Apply
Case Manager - Hope Housing
The Montgomery County Coalition for the Homeless —Rockville, MD
- $55,000 a year
- Addiction Medicine
- Experience working with individuals with disabilities
- Cooking
Quick Apply
Director, Business Development
Battelle —Crystal City, VA
- $154,500 - $220,200 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Director, Business Development, Military Health
Battelle —Crystal City, VA
- $170,000 - $240,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Office
- Wellness program
- Health insurance
Center Operations Director
Soar Autism Center —Greenbelt, MD
- $80,000 - $100,000 a year
- Clinic
- Bachelor's degree
- Children
- Loan repayment program
- Health insurance
Quick Apply
Director of IT (Nonprofit)
Client of The Choice Inc —Washington, DC
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Director of Nonprofit - Alternative Health
Vedic Health Inc —Rockville, MD
- $85,000 - $95,000 a year
- Full-time
- Merchandising
- Recruiting
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
1d
Sr Director, Patient Access
George Washington University- Medical Faculty Associates —Washington, DC
- $149,900 - $180,000 a year
- Hybrid work
- 5 years
- Office
- Windows
Quick Apply
Assistant Director of DD Services
Rock Creek Foundation —Silver Spring, MD
- $70,000 - $75,000 a year
- Full-time
- Residential
- Recruiting
- Senior level
- 403(b) matching
- AD&D insurance
Quick Apply
Facilities Coordinator
Aprio —Rockville, MD
- $25.21 - $33.92 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Driver's License
- Profit sharing
- Wellness program
1d
Manager, Membership Services
(c) Management, Inc., (CMI) —Rockville, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Free parking
- Health savings account
Senior Director, People Capability & Growth
Inovalon —Washington, DC
- $170,900 - $215,000 a year
- Hybrid work
- Computer literacy
- Bachelor of Science
- Office
Case Management Supervisor
Interfaith Works —Rockville, MD
- $90,000 - $100,000 a year
- Email
- Hybrid work
- Mid-level
- Psychology
- Human resources
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Scientific Director - Child & Family Program
Henry M. Jackson Foundation —Bethesda, MD
- $127,000 - $155,000 a year
- Full-time
- Hybrid work
- Psychiatry
- University
- Senior level
- Health insurance
- Dental insurance
Senior Program Manager, Center Operations - CSTS
Henry M. Jackson Foundation —Bethesda, MD
- $105,800 - $170,000 a year
- Full-time
- Hybrid work
- Psychiatry
- Office
- University
- Health insurance
- Dental insurance
Lab Supervisor 1 - Analytical Development
Merck KGaA —Rockville, MD
- $81,900 - $122,800 a year
- Mid-level
- Master's degree
- Bachelor's degree
- Paid holidays
- Disability insurance
Director of Customer Success
Elsevier —Bethesda, MD
- $86,600 - $144,400 a year
- Full-time
- Google Workspace
- 5 years
- Master's degree
- Disability insurance
- Health insurance
Housing Choice Voucher Manager
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Writing skills
- Office
- Driver's License
Quick Apply
Executive Operations Specialist
mPower, Inc. —Bethesda, MD
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply

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Biorepository Operations Director

Confidential
Arlington, VA

Quick Apply

Job Details

Full-time

Qualifications

Vendor relationship building
Biological safety protocols
Record keeping
Fertility & andrology care
Chemical handling safety procedures
Standard Operating Procedures (SOPs) implementation
Spreadsheets
Microsoft Office
Cataloging
Team development
Bachelor's degree
Data management
Attention to detail
Quality control
Laboratory standard operating procedures
Health Science
Recruiting
Healthcare team management
Process improvement planning
Industrial chemical handling
Standard operating procedures (SOPs)
Staffing management
Chemical safety protocols
Standard operating procedures drafting

Full Job Description

Healthcare company is looking for a full-time Biorepository Operation manager for its DC metro area location.

The Biorepository Operation Director is responsible for the smooth and efficient day-to-day operations of a human specimen biorepository.

Major responsibilities include, but are not limited to, receiving and managing inventory of human specimens (semen, embryo, oocytes and tissue), maintaining clean and organized inventory records, managing specimen distribution and shipment to outside receiving labs, monitoring the function of the cryogenic alert systems, leading an emergency response team and managing an on-site team of cryogenic technicians.

Additionally, this position is responsible for improving the operational efficiency and safety protocols governing onsite operations including but not limited to process improvement, workflow review and optimization, systems evaluation and implementation, SOP development, training development and rollout.

This role will closely interact with the Client Services team as well as the laboratory teams across the country with respect to their biorepository- related operations.

Essential Job Responsibilities:

· Facility tank management, including specimen acquisition from internal production sites, external labs and distribution to other laboratory sites

· Leading all inventory record management & sample organization protocols

· Ensuring and maintaining a response protocol to cryogenic related system alarms

· Development and iteration of protocols governing site operations relating to cryogenic biorepository operations

· Oversight and management of daily QC/QA process, including managing the weekend coverage schedule

· Maintenance, validation and audits of on-site tanks

· Management of SOPs related to and ensuring safe handling of cryopreserved patient specimen

· Management of the cryogenics team (hybrid onsite and remote), including recruiting, training, coaching, setting the work schedule, performance evaluation and professional development

· End to end responsibility for the transport process, including coordination with medical couriers, coordination of staff workload to support, oversight of transport schedule, communication with our lab colleagues nationwide and management of external vendor relationships (ie. couriers, technology suppliers, etc) and cost oversight

· Receiving, cataloguing and maintaining accuracy of records in inventory management system

· Ordering supplies and equipment as authorized, and monitors needs to ensure continuous supply as required to maintain safe operations

· Ensuring that cryogenic safety practices are always followed

· Controlling costs and contributing to the annual budgeting process

· Developing OKRs for the team, including measurement and tracking of performance

· Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.

· Additional responsibilities as deemed necessary

Experience Required:

· Bachelor’s degree in science, health science or another relevant field required

· Lab or Tissue Bank experience is required (recommended minimum of 3 years)

· Experience handling and managing cryopreserved human specimen and related records

· Experience of hiring, training and managing a team for a minimum of 3 years

Preferred

· Facilities management experience

· Fertility industry/Embryology experience

Knowledge & Skills Required:

· Excellent organizational and record keeping skills

· Extremely high attention to detail

· Critical thinking skills

· Demonstrated commitment to quality and excellence

· An eye for and a desire to design/implement continuous quality, safety and process improvements

· Excellent verbal & written communication skills

· Flexibility, open-mindedness and willingness to change opinions when presented with new information

· An interest in and aptitude for people management, personal development and growth

· Excellent multi-tasking abilities

· Ability to plan and prioritize work while responding flexibly to rapidly changing needs

· MS Office Proficiency. Including Excel and comfort with data

· Flexibility with schedule. Availability after hours and occasional weekends if needed

Physical Demands:

Ability to safely lift, carry, and maneuver liquid nitrogen tanks weighing up to 35 lbs., with or without reasonable accommodation

Work Environment: This job operates within a cryogenic storage facility. This role routinely uses equipment such as cryogenic liquids, which are extremely cold liquids that would be gas in a normal temperature and pressure environment. Adequate knowledge of the hazards of handling cryogenic liquids and proper handling techniques. Potential exposure to bodily fluids, blood borne pathogens, electrical, mechanical, laser, chemical and infectious hazards may occur.

This healthcare company offers a great salary; benefits package and much more!

To apply, please send your resume and cover letter via the Indeed apply button and note BOM in the subject line.

Application Question(s):

Do you have prior facility tank management experience with nitrogen tanks?

Education:

Bachelor's (Required)

Experience:

QC/QA : 1 year (Required)
inventory record management : 1 year (Required)
SOP: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

director of client services jobs in gaithersburg, md

Biorepository Operations Director

Manager of Housing and Supportive Services

Case Manager - Hope Housing

Director, Business Development

Director, Business Development, Military Health

Center Operations Director

Director of IT (Nonprofit)

Director of Nonprofit - Alternative Health

Sr Director, Patient Access

Assistant Director of DD Services

Facilities Coordinator

Manager, Membership Services

Senior Director, People Capability & Growth

Case Management Supervisor

Assistant Scientific Director - Child & Family Program

Senior Program Manager, Center Operations - CSTS

Lab Supervisor 1 - Analytical Development

Director of Customer Success

Housing Choice Voucher Manager

Executive Operations Specialist

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