Top 3035 Client services specialist Jobs in Gaithersburg Md

Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
Quick Apply
Billing Specialist
Tri State Restorations, LLC —Clarksburg, MD
- $19 - $26 an hour
- 8 hour shift
- Spanish
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Supported Employment Specialist
Cornerstone Montgomery —Montgomery County, MD
- $40,000 - $45,000 a year
- Full-time
- Background check
- Military
- Driver's License
- Paid training
- 403(b) matching
Quick Apply
Customer Service Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $33.15 - $44.85 an hour
- High school diploma or GED
- Travel
- In-person
- 401(k) matching
Billing Support Specialist I
GeneDx —Gaithersburg, MD
- $23.50 - $25.50 an hour
- Bilingual
- Writing skills
- Office
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Customer Engagement Specialist
GeneDx —Gaithersburg, MD
- $21 - $26 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Writing skills
Operation Administration Support Specialist – Federal Client
The Concourse Group LLC —Columbia, MD
- $39.97 - $40.50 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
7d
Administrative Specialist - Federal Client
The Concourse Group LLC —Columbia, MD
- $39.97 - $40.50 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
7d
End User Support Technician Tier 2
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- Windows
Word Processor & Admin Support Specialist
Shulman Rogers, PA —Potomac, MD
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Typing
- Disability insurance
- Dental insurance
Quick Apply
SupportCenter Specialist - Tier 1
Optimal Networks —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Digital Fingerprint Specialist
Protection Strategies Inc —Rockville, MD
- $51,000 - $54,000 a year
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
IT Support Specialist
Pratum Companies —Gaithersburg, MD
- $33 - $36 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
6d
Client Relations Coordinator - Legal Intake
Willow Legal Group —Laytonsville, MD
- $25 - $27 an hour
- Call employer
- Organizational skills
- Communication skills
- Banking
Quick Apply
Data Specialist
Contact Government Services, LLC —Rockville, MD
- $61,152 - $82,992 a year
- Full-time
- Mid-level
- Training & development
- Health insurance
- Dental insurance
Quick Apply
Client Service Specialist
Cogency Global —Washington, DC
- $45,000 - $55,000 a year
- Monday to Friday
- Computer literacy
- Typing
- Communication skills
Technical Documentation Specialist
Connsci —Gaithersburg, MD
- $75,000 - $100,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- 3 years
- Disability insurance
- Health insurance
Quick Apply
4d
Service Desk Support Specialist
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
Data Entry Operator I
Chickasaw Nation Industries —Rockville, MD
- Full-time
- Computer literacy
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
3d

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Manager of Housing and Supportive Services

The Montgomery County Coalition for the Homeless -
Rockville, MD

Quick Apply

Job Details

$70,000 - $73,000 a year

Qualifications

Supervisory support in social service case management
Managed case managers
Staff supervision
Fiscal management
Team supervision
Harm reduction
Word processing
Spreadsheets
Social service program staff supervision
HIPAA
Employee relationship building
Experience working with individuals experiencing homelessness
Leading team collaboration initiatives
Working with individuals with mental health conditions
Productivity software
Clinical confidentiality policies
Experience working with individuals with substance use disorders
Experience working with individuals from underserved communities
General management

Full Job Description

Description:

General Description: The Manager of Housing and Supportive Services will provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.

In addition, the Manager of Housing and Supportive Services helps to manage the entire emergency shelter program under the direction of the Program Director.

Essential Duties and Responsibilities:

Provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.
Assign all clients a case manager within one week of entry into the shelter.
Provide person-centered case management guidance and support to housing and supportive services team who are working with clients that may have multiple barriers to housing; this includes providing oversight of the Individual Housing Plans (IHPs) and reviewing clients’ goals to assist with resolving housing barriers and quickly accessing housing.
Reviewing Acuity Scale and VI-SPDAT assessments to ensure staff understanding and accuracy of using the tool and provide additional training and technical assistance to staff as needed.
Responsible for ensuing staff training is complete, and conduct performance evaluations, hiring, and terminations of direct report staff.
Meet weekly with all direct reports to ensure quality services are being provided and documentation is occurring as required.
Consult with Program Director on housing and supportive services, administrative, and programmatic issues.
Serves as a member of the leadership team of the shelter and participate in regular team and staff meetings.
Coordinate and facilitate team meetings as well as larger staffing meetings with the HHS Contract Monitor.
Represent program at Montgomery County service provider meetings and other community meetings as needed.
Responsible for all case management file compliance, including in-house files, HMIS entries and Apricot 360.
Ensure proper storage of all sensitive client information and adherence with HIPAA guidelines on confidentiality.
Responsible for general HMIS data entry and reporting, as well as other data collection and reporting for funders and general MCCH usage.
Facilitate regular internal audits along with regular County and State monitoring for compliance.
Participate in the on-call rotation for emergencies.
Assist in the implementation of daytime programming and bed management.
Work with other county providers to expand resources for clients and coordinate services that remove housing barriers and help clients move quickly into housing.
Fill in for Program Director in their absence, as well as share overall leadership responsibilities.
Other duties assigned.

Requirements:

Required Knowledge, Skills, and Abilities:

Master’s degree in a human services field (will consider an equivalent combination of relevant education and experience)
Minimum five years of supervisory experience overseeing a case management team and advanced experience with individualized case management services.
Minimum five years’ experience with special needs population, including with people experiencing homelessness or other vulnerable populations.
Knowledge of principles, methods and procedures of person-centered case management.
Knowledge of principles, methods and procedures in working with addiction, mental illness and co-occurring diagnosed populations.
Knowledge of Best Practices including Housing First, Harm-Reduction, Motivational Interviewing, and Trauma Informed Care along with their methods of service delivery.
Ability to negotiate and maintain positive relationships with co-workers and clients.
Ability to manage and maintain fiscal accountability and HIPAA Compliance.
Ability to lead a team to meet contract deliverables.
Ability to comprehend and follow guidelines of grants and contract agreements.
Advanced knowledge of word processing and spreadsheet software.
Advocate for homeless population.

Quick Apply

Refine Your Search

client services specialist jobs in gaithersburg md

Manager of Housing and Supportive Services

Billing Specialist

Supported Employment Specialist

Customer Service Specialist - TS/SCI w/Poly

Billing Support Specialist I

Service Desk Analyst

Customer Engagement Specialist

Operation Administration Support Specialist – Federal Client

Administrative Specialist - Federal Client

End User Support Technician Tier 2

Word Processor & Admin Support Specialist

SupportCenter Specialist - Tier 1

Digital Fingerprint Specialist

IT Support Specialist

Client Relations Coordinator - Legal Intake

Data Specialist

Client Service Specialist

Technical Documentation Specialist

Service Desk Support Specialist

Data Entry Operator I

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