Top 274 Front desk manager Jobs in Gaithersburg Md

Medical Front Office Manager
Potomac Pediatrics PC —Rockville, MD
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Pediatrics
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Front Desk Assistant
Grunley Construction Co, Inc —Rockville, MD
- $22 - $29 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid jury duty
8d
Assistant Front Desk Manager
Aramark —Potomac, MD
- $54,625 - $65,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Disability insurance
- Health insurance
Front Desk Receptionist
VIKA Maryland —Germantown, MD
- $19 - $22 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Manager
Peraton —Herndon, VA
- $66,000 - $106,000 a year
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Sales Associate
SweatHouz —Leesburg, VA
- From $18 an hour
- Part-time
- CPR Certification
- Inventory management
- High school diploma or GED
- On-the-job training
- Employee discount
Quick Apply
3d
Guest Service Representative
VISTA HOST INC —Sterling, VA
- $17 - $18 an hour
- Part-time
- English
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk
U.S. Dermatology Partners —Rockville, MD
- $18 - $21 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
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Assistant Front Desk Manager
Marriott International, Inc —Washington, DC
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Medical Staff Services Project Coordinator, Day Shift, Medical Staff Services
Adventist HealthCare —Rockville, MD
- $26.91 - $39.03 an hour
- Full-time
- Hybrid work
- Hospital
- Pass drug screening
- HIPAA
- Free parking
- AD&D insurance
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
Office Manager
World Wide Technology Holding, LLC —Washington, DC
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Wellness program
Front Desk Coordinator - Gaithersburg, MD
The Joint Chiropractic —Gaithersburg, MD
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Front Desk & Guest Experience Manager
Merriweather Lakehouse —Columbia, MD
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
8d
Front Desk Receptionist/Manager
Bella Moda Salon & Spa —Potomac, MD
- From $19 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Employee discount
Quick Apply
1d
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistance General Manager
DOUBLETREE BY HILTON WASHINGTON DC SILVER SPRING —Silver Spring, MD
- $90,000 - $95,000 a year
- Word processing
- Computer literacy
- Bachelor of Science
Quick Apply
9d
Administrative Assistant
Caelum Research Corporation —Derwood, MD
- $45,000 - $55,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- No background check
- Paid holidays
- Health insurance
Quick Apply
8d
Medical Office Manager
Maryland Vision Center Pa —Frederick, MD
- $65,000 - $85,000 a year
- Full-time
- Private practice
- Mid-level
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Front Desk Receptionist
Space Metrics —Washington, DC
- Background check
- Microsoft Excel
- Microsoft Outlook

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front desk manager jobs near gaithersburg md

Medical Front Office Manager

Potomac Pediatrics PC -
Rockville, MD

Quick Apply

Job Details

Full-time
$68,000 - $75,000 a year

Qualifications

Office supply management
Healthcare onboarding training
Collaborate with healthcare professionals
OSHA (regulatory compliance area)
Employee onboarding
Health insurance authorizations
In-person patient registration
Staff supervision
Health insurance co-pays
Patient question and concern management
Patient flow optimization
Office activity coordination
Managing teams in a customer support role
Phone communication
Team leadership
Standard Operating Procedures (SOPs) implementation
Efficiency improvement
Coaching
Greeting customers
Regulatory compliance
Customer satisfaction tracking
Patient demographics
HIPAA
Employee retention
Patient complaint handling
Team scheduling
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Frontline customer support management

Full Job Description

Position Summary

The Medical Front Office Manager is responsible for overseeing the daily operations of the front office to ensure an exceptional patient experience while maintaining efficient, accurate, and compliant administrative processes. This position provides leadership to front desk staff, manages scheduling and registration workflows, monitors key performance metrics, and serves as the primary liaison between patients, providers, and administrative departments. The ideal candidate is an organized, service-oriented leader with strong communication skills and experience in healthcare operations.

Essential Responsibilities

Leadership & Team Management

Supervise, coach, and develop front office staff.
Conduct onboarding and training for new team members.
Monitor employee performance and provide ongoing feedback and coaching.
Assist with scheduling, timekeeping, and coverage to ensure appropriate staffing levels.
Foster a positive, professional, and patient-centered work environment.
Lead regular team meetings and communicate organizational updates.

Patient Experience

Promote exceptional customer service and ensure patients are greeted professionally and efficiently.
Resolve patient concerns, complaints, and service issues in a timely and compassionate manner.
Monitor patient satisfaction and identify opportunities for service improvement.
Ensure patient confidentiality and HIPAA compliance at all times.

Front Office Operations

Oversee patient registration, demographic verification, insurance verification, appointment scheduling, and check-in/check-out processes.
Ensure accurate collection of copays, balances, and required documentation.
Monitor daily schedules to maximize provider efficiency while minimizing patient wait times.
Develop and maintain front office workflows and standard operating procedures.
Ensure appropriate handling of incoming phone calls, portal messages, referrals, and correspondence.

Revenue Cycle Support

Ensure front office compliance with insurance eligibility verification and authorization requirements.
Monitor registration accuracy to reduce claim denials.
Assist with implementation of financial policies including copay/deductible collection and patient balances.
Collaborate with the billing department to resolve front-end registration or insurance issues.

Quality & Compliance

Maintain compliance with HIPAA, OSHA, and practice policies.
Ensure all required patient forms and documentation are completed accurately.
Monitor adherence to front office policies and workflows.
Participate in quality improvement initiatives and operational projects.

Administrative Responsibilities

Prepare reports and monitor front office productivity metrics.
Manage office supplies and front office equipment.
Coordinate communication between providers, clinical staff, billing, and administration.
Assist leadership with special projects and operational initiatives.

Work Environment

This position is performed in a busy outpatient pediatric medical practice. The Front Office Manager interacts regularly with patients, providers, clinical staff, and administrative personnel and must maintain a calm, professional demeanor in a fast-paced environment.

Performance Expectations

Success in this role is measured by:

Efficient patient flow and reduced wait times.
Accurate registration and insurance verification.
Achievement of front office productivity goals.
Strong employee engagement and retention.
Compliance with practice policies and regulatory requirements.
Effective collaboration across departments to support outstanding customer service.

THIS IS NOT A REMOTE OR HYBRID POSITION.

PTA8KCPTOT

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front desk manager jobs in gaithersburg md

Medical Front Office Manager

Front Desk Assistant

Assistant Front Desk Manager

Front Desk Receptionist

Front Desk Manager

Sales Associate

Guest Service Representative

Front Desk

Assistant Front Desk Manager

Medical Staff Services Project Coordinator, Day Shift, Medical Staff Services

PM/Overnight Front Desk Agent

Office Manager

Front Desk Coordinator - Gaithersburg, MD

Front Desk & Guest Experience Manager

Front Desk Receptionist/Manager

Front Desk Supervisor

Assistance General Manager

Administrative Assistant

Medical Office Manager