Role:
To provide and maintain a safe environment for resident student of GCCC. Enforce and uphold all school policies both printed and implied as found in the Residential Life Handbook and college policies. Monitor all residence hall buildings, patrol grounds for suspicious activity, report maintenance issues and identify safety hazards. Be on duty as assigned with the Resident Assistants, other Residential Life staff and Campus Police officers. Shifts include weekends, evenings and holidays. Must be 25 years of age. A background check is required. Additionally, this position is required to live in a provided on-campus housing unit.
Essential Functions & Responsibilities:
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Maintains confidentiality on all records, reports, and incidents that are investigated by the Director of Residential Life and GCCC Campus Police; as well as any other record and/or information that is accessible to the department.
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Communicates effectively in the English language. Ability to communicate clearly and concisely in a variety of situations using verbal, auditory, visual, and writing skills. Requires the ability to project vocally to maintain order at disturbances, incidents or over other background noises as needed.
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Requires ability to build a positive rapport with all student residents and act as a student advocate. Reports any student behavioral concerns to the Director of Residential Life.
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Maintains current knowledge of all Residential Life Handbook Policies and GCCC College Policies.
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Unlocks and secures appropriate buildings/rooms and facilities. Inspects buildings for illegal entry or criminal damage. Responds to and investigates alarm calls.
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Patrols all residence hall buildings and campus, checks and maintains safety/security for all buildings and grounds.
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Monitors Resident Assistant personnel during assigned shift.
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Document and report all incidents during assigned shift to the Director of Residential Life.
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Attends classes or seminars that would enhance job knowledge and performance.
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Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with fellow employees, supervisors, the college community, and any other persons or organization with whom interaction is requires to accomplish work and college goals.
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Understands and carries out oral and written directives.
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Attend all scheduled meetings (usually one per week) throughout the academic year.
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Performs other related duties and responsibilities as assigned or as the situation dictates.
Performance Measurements:
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High School Diploma or GED equivalent
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Minimum age 25
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Possession of a valid driver's license
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Excellent written, oral and interpersonal communication skills
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Computer skills (Microsoft Office products desired)
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Must successfully pass a criminal history background check prior to employment
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The position generally requires light work with occasional lifting of 30 pounds or more, carrying equipment, sitting, climbing, kneeling, standing, and walking
Knowledge and Skills:
Experience: Six months to two years of similar or related experience.
Education: A high school education or GED, some college preferred.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (students, visitors or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Experience in student housing or related field is preferred. Computer skills are necessary (Microsoft Office products desired). Excellent written, oral and interpersonal communication skills are necessary. Shifts will include, evening, weekends, and/or holidays. Working special events is required, as is working any shift needed.
Physical Requirements: The position generally requires light work with occasional lifting of 30 pounds or more, carrying equipment, varying amounts of sitting, climbing, kneeling, standing and walking. Distance vision, peripheral vision, depth perception and ability to adjust focus is necessary.
Work Environment: Regular exposure to favorable conditions such as those found in a normal office; however, there is occasional exposure to objectionable conditions or variations such as those found in variable weather conditions.
