Top 336 Case manager Jobs in Garden Grove, Ca

Case Management Coordinator - Mandarin Required
Angels Creation Reproductive Center —Irvine, CA
- $23 - $27 an hour
- Full-time
- Mid-level
- Windows
- Case management
- Health insurance
- Paid time off
Quick Apply
8d
Case Manager - Class Action Settlement Administrator
ILYM Group, Inc. —Tustin, CA
- From $80,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
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Personal Injury Case Manager
The JLF Firm —Downey, CA
- $20 - $35 an hour
- Full-time
- Case management
- Data entry
- In-person
- Health insurance
- Dental insurance
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Personal Injury Case Manager
Downtown LA Law Group LLP —Los Angeles, CA
- $24 - $70 an hour
- Full-time
- Mid-level
- Organizational skills
- Medical terminology
- Health insurance
- Paid time off
Quick Apply
Case Manager/Bilingual Case Manager
Harbor Regional Center —Torrance, CA
- $57,013 - $68,786 a year
- Full-time
- Bilingual
- Experience working with individuals with developmental disabilities
- Spanish
- Health insurance
- Dental insurance
Case Manager (Intake Coordinator)
City Net —Anaheim, CA
- $23 - $29 an hour
- Weekends as needed
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
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Case Manager
Family Promise of Orange County, Inc. —Anaheim, CA
- $28 - $32 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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Medical Case Manager, BHI Utilization Management - Covered California
CalOptima —Orange, CA
- Weekends as needed
- Background check
- LMFT
- Microsoft Outlook
- Tuition reimbursement
- Paid time off
Case Manager (Homeless Outreach)
City Net —Anaheim, CA
- $23 - $29 an hour
- Part-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Case Manager Generalist
Volunteers of America Los Angeles —Santa Ana, CA
- $22.91 - $24.12 an hour
- Full-time
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
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Case Manager
Laguna Shores Mental Health LLC —Laguna Niguel, CA
- $28 - $32 an hour
- Full-time
- CPR Certification
- Addiction Medicine
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Case Manager - FT - Nonprofit Ministry
Orange County Rescue Mission —Tustin, CA
- $26 an hour
- Full-time
- Bachelor's degree
- Case management
- Social Work
- Health insurance
- Dental insurance
Quick Apply
Personal Injury Case Manager
Pathway Law Firm —Costa Mesa, CA
- $27.10 - $28.54 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Case Manager
Confidential —Lake Forest, CA
- 8 hour shift
- CPR Certification
- Addiction Medicine
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
Case Management Coordinator
Angels Creation Reproductive Center —Irvine, CA
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Bachelor's degree
Quick Apply
8d
SUD Counselor/Case Manager - Registered or Certified - Full Time 1:30pm - 10:00pm
Twin Town Treatment Centers —Orange, CA
- $23 - $27 an hour
- Full-time
- Background check
- Spanish
- CPR Certification
- Paid time off
- Employee assistance program
Quick Apply
Personal Injury Case Manager
Avrek Law —Newport Beach, CA
- $26 - $60 an hour
- Full-time
- Spanish
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Case Manager
HUMAN OPTIONS INC —Irvine, CA
- $26 - $27 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
Quick Apply
Case Manager - Permanent Supportive Housing
Pathways of Hope —Fullerton, CA
- $25 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Personal Injury Case Manager Assistant (Irvine)
Wilshire Law Firm —Irvine, CA
- $21 - $30 an hour
- Full-time
- 18 years or older
- Spanish
- Customer service
- AD&D insurance
- Paid holidays

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Case Management Coordinator - Mandarin Required

Angels Creation Reproductive Center -
Irvine, CA

Quick Apply

Job Details

Full-time
$23 - $27 an hour
8 days ago

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Mandarin
Customer communication
Teamwork
Interpersonal skills
Multilingual
Windows
Salesforce Cloud
Case management
Attention to detail
Organizational skills
CRM system proficiency
Managing patients as a clinical case manager
Technical Proficiency
Time management

Full Job Description

ACRC Global is seeking a dedicated and experienced Case Management Coordinator to oversee the surrogacy journey from start to finish, enhance the quality of surrogacy management, maximize client and surrogate satisfaction, and promote cost-effectiveness. This Case Management Coordinator role combines case management and customer service leadership, requiring strong organizational and interpersonal skills, as well as proficiency with Salesforce and case-tracking tools.

The ideal candidate will bring compassion, professionalism, and attention to detail while ensuring compliance with ASRM recommendations and company policies.

Responsibilities

Case Coordination

Coordinate match meetings between Intended Parents (IPs) and Surrogates.
Arrange and oversee the surrogacy journey to ensure it is safe, timely, effective, efficient, and surrogate-centered.
Facilitate multiple aspects of case management, including medical records, OB/medical clearance, psychological evaluation, insurance enrollment, legal agreements, and information sharing.
Accompany surrogates to IVF clinics for medical screenings or embryo transfers as needed.

Escrow & Financial Coordination

Manage escrow accounts, coordinating timely disbursements and reimbursements throughout the surrogacy process.
Promote quality and cost-effective interventions and outcomes.

Medical & Support Assistance

Support surrogates with medications or medical activities as prescribed.
Interact regularly with surrogates to track progress, address concerns, and ensure satisfaction.

Collaboration & Relationship Management

Build effective relationships with IVF clinics, hospitals, medical providers, escrow companies, insurance agencies, psychologists, and attorneys.
Serve as a liaison to ensure smooth communication and coordination between all stakeholders.

Customer Service & Team Management

Oversee a small team of customer service representatives, ensuring excellent service delivery.
Handle escalated client concerns and develop strategies to improve overall satisfaction.
Implement and maintain customer service policies, procedures, and training programs.
Analyze feedback and data to identify areas for improvement and strengthen client loyalty.

Documentation & Reporting

Maintain accurate case documentation and complete all required forms and reports.
Generate statistical and performance reports for internal tracking.
Ensure adherence to company protocols, rules, and professional standards.

Requirements

Education: Bachelor’s degree required (Associate’s degree with relevant experience may be considered).
Experience: Minimum 1 year of case management experience (IVF/Fertility industry preferred). Experience in customer service management is highly desirable.
Technical Skills: Proficiency in Salesforce; familiarity with Windows operating systems.
Communication: Strong communication, interpersonal, and customer service skills.
Organization: Excellent time management and multitasking abilities.
Problem-Solving: Strong critical thinking and solution-oriented mindset.
Other: Compassion, teamwork skills, and the ability to network and cultivate professional relationships.
Work Authorization: Must be legally authorized to work in the United States.
Preferred: Multilingual skills and prior experience as a medical service case manager, coordinator, nurse, or related healthcare/social services role, IVF/Fertility industry experience preferred)

Why Join Us?

Joining ACRC Global as a Case Management Coordinator offers the opportunity to make a meaningful impact on the lives of children and families while working in a supportive and collaborative environment. If you are passionate about surrogacy case management, client satisfaction, and team leadership, we encourage you to apply for this Case Management Coordinator position.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Experience:

Case management: 1 year (Required)

Location:

Irvine, CA 92612 (Required)

Ability to Commute:

Irvine, CA 92612 (Preferred)

Ability to Relocate:

Irvine, CA 92612: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

case manager jobs in garden grove, ca

Case Management Coordinator - Mandarin Required

Case Manager - Class Action Settlement Administrator

Personal Injury Case Manager

Personal Injury Case Manager

Case Manager/Bilingual Case Manager

Case Manager (Intake Coordinator)

Case Manager

Medical Case Manager, BHI Utilization Management - Covered California

Case Manager (Homeless Outreach)

Case Manager Generalist

Case Manager

Case Manager - FT - Nonprofit Ministry

Personal Injury Case Manager

Case Manager

Case Management Coordinator

SUD Counselor/Case Manager - Registered or Certified - Full Time 1:30pm - 10:00pm

Personal Injury Case Manager

Case Manager

Case Manager - Permanent Supportive Housing

Personal Injury Case Manager Assistant (Irvine)

I want to receive the latest job alert for case manager in garden grove, ca

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