Top 617 Direct support program supervisor Jobs in Garden Home Or

Director, Customer Service
Reser's Fine Foods, Inc. —Beaverton, OR
- Full-time
- Oracle
- 5 years
- Office
- AD&D insurance
- Paid holidays
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Direct Support Professional (DSP) - Now starting at $21.50 per hour!
Community Services Inc —Tigard, OR
- $21.50 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Paid holidays
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4d
Program Supervisor
Just Compassion of East Washington County —Portland, OR
- $70,000 - $75,000 a year
- Full-time
- Management
- Mid-level
- Bachelor's degree
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13d
Program Supervisor of Culturally Specific Programs
Central City Concern —Portland, OR
- $56,000 - $79,000 a year
- Monday to Friday
- Background check
- Addiction Medicine
- Writing skills
- 403(b) matching
- Loan repayment program
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Strategic Initiatives & Policy Supervisor
Clackamas County —Oregon City, OR
- $98,406.98 - $132,849.39 a year
- 8 hour shift
- Clean driving record
- Office
- Driver's License
- Paid holidays
- Health insurance
Program Coordinator
Catholic Charities —Portland, OR
- $25.00 - $26.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid holidays
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Clinical Supervisor - Youth Mental Health Outpatient
Lifeline Connections —Vancouver, WA
- $27.50 - $37.50 an hour
- Full-time
- Outpatient experience
- Psychology
- Social Work
- Paid holidays
- Disability insurance
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RN Charge Nurse (Day Shift/Sunday Only)
West Hills Health & Rehabilitation —Portland, OR
- $45 - $50 an hour
- 12 hour shift
- Nursing
- RN License
- Computer literacy
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Lead Direct Support Professional - Now starting at $23.50 per hour!
Community Services Inc —Washington County, OR
- $23.50 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Paid holidays
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MEDICATION TECHNICIAN/CAREGIVER
Rivera Mansions RCF —Portland, OR
- $17 - $22 an hour
- 8 hour shift
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
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Personal Training Director
Crunch Fitness —Troutdale, OR
- $40,000 - $100,000 a year
- Full-time
- CPR Certification
- Mid-level
- Office
- Continuing education credits
- Health insurance
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Stand By RN - Withdrawal Management
CODA INC —Beaverton, OR
- $44 - $46 an hour
- On call
- Nursing
- Clean driving record
- RN License
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Critical Environmental Technician (CET), Critical Space janitorial cleaning - Hillsboro, OR
Critical Facilities Solutions —Hillsboro, OR
- $18 an hour
- Full-time
- Background check
- Construction site
- Ability to walk for extended periods
- Health insurance
- Dental insurance
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6d
Human Resources Director
DoubleTree by Hilton Portland —Portland, OR
- Full-time
- Writing skills
- Hotel
- High school diploma or GED
- Free parking
- Paid training
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5d
RESIDENTIAL TREATMENT HOME ADMINISTRATOR
Global haven —Portland, OR
- $70,000 - $80,000 a year
- Full-time
- Background check
- Medicine
- RN License
- Dental insurance
- Paid time off
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2d
Direct Support Professional (DSP) - Now starting at $21.50 per hour!
Community Services Inc —Aloha, OR
- $21.50 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Paid holidays
Quick Apply
Quality Assurance Engineer
Tokyo Ohka Kogyo America, INC —Hillsboro, OR
- $75,000 - $80,000 a year
- Monday to Friday
- Background check
- Mechanic experience
- Bachelor of Science
- Paid holidays
- Health insurance
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3d
Welding Supervisor
Pedigo Products Inc —Vancouver, WA
- $40 - $50 an hour
- Full-time
- Background check
- ERP systems
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
11d
CNC Mill Programmer
The Specialized Recruiting Group —Hillsboro, OR
- $79,000 - $90,000 a year
- Urgently hiring
- Background check
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Wellness Shift Supervisor
Madrona Recovery —Portland, OR
- From $23 an hour
- Full-time
- OSHA
- High school
- English
- Health insurance
- Dental insurance
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Director, Customer Service

Reser's Fine Foods, Inc. -
Beaverton, OR

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Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication
Data visualization software proficiency
Managing teams in a customer support role
Business intelligence report generation
Business intelligence tools
Supply chain management solutions (enterprise solutions)
Computer skills
Logistics order management
Order issue resolution
General management

Full Job Description

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.

Visit our website to learn more about our competitive benefit programs – www.resers.com/careers/#benefits

Reser’s Fine Foods – Job Description

Title: Director- Customer Service

FLSA Status: Exempt

Location: Corporate Job Family: Customer Service

Reports to: Vice President- Supply Chain Career Track/Level: M5

Job Summary:

The Customer Service Director leads the day-to-day customer service function supporting business customers, sales, manufacturing, distribution, logistics, and supply chain operations. This role oversees a small team responsible for managing order exceptions, resolving processing issues, coordinating cross-functional follow-up, and ensuring customers are kept informed when order, delivery, or service issues occur. The Director focuses on operational execution, process improvement, system utilization, workflow consistency, and team performance in a system-driven, exception-based customer service environment.

Essential Position Functions:

1. Leads the daily customer service operation for business customers, with emphasis on order exception management, issue resolution, customer communication, and timely cross-functional follow-up.

2. Oversees a small team of customer service employees and managers, setting clear priorities, expectations, workflows, and service standards.

3. Monitors exception trends, late orders, processing issues, deviations, and service disruptions, and partners with internal teams to resolve root causes and reduce recurrence.

4. Ensures customer service processes are consistently followed, documented, and improved to support accurate, efficient, and timely order support.

5. Partners with sales, manufacturing, planning, transportation, warehousing, distribution, logistics, and procurement to help ensure customer commitments are understood, tracked, and addressed.

6. Uses internal systems, reporting, and available data to monitor work volume, exception status, service trends, team performance, and process improvement opportunities.

7. Identifies and implements practical improvements to customer service workflows, system utilization, communication routines, escalation paths, and exception management processes.

8. Coordinates customer communication through appropriate internal channels when order, delivery, product availability, or processing issues require follow-up.

9. Supports service reporting, KPI tracking, and operational updates related to customer service performance, order exceptions, issue resolution, and process improvement progress.

10. Participates in operational planning discussions, including S&OP or similar cross-functional processes, to provide customer service insight on recurring issues, service risks, and improvement needs.

11. Supports business continuity and internal coordination during supply disruptions, system issues, or operational challenges affecting customer orders.

12. Builds a service-oriented, accountable team culture focused on responsiveness, accuracy, problem solving, continuous improvement, and internal partnership.

13. Provides coaching, feedback, development support, and performance management for team members and direct-report managers.

14. Makes or recommends staff employment decisions in accordance with company policy.

15. Performs special projects and other related duties, as assigned.

Education and Experience:

• Bachelor’s Degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or related field, or equivalent combination of education and experience.

• 7-10 years of progressive experience in customer service, customer supply chain, order management, logistics, manufacturing support, or related disciplines.

• 5 years of people leadership experience, including leading supervisors, managers, or small teams.

• Experience supporting retail, food service, grocery, CPG, manufacturing, or other business-to-business customers.

• Strong knowledge of order management, exception handling, customer fulfillment, supply chain coordination, inventory communication, and service issue resolution.

• Experience using ERP, order management, CRM, reporting, or workflow systems such as M3, SAP, Oracle, or similar platforms.

• Experience using reporting or business intelligence tools such as Power BI, Tableau, Excel, or similar tools to monitor service trends and process performance.

• Food manufacturing or CPG industry experience preferred.

Knowledge, Skills and Abilities:

• Strong operational leadership skills with the ability to set priorities, clarify expectations, and drive follow-through in a small team environment.

• Excellent communication, relationship-building, and issue resolution skills with internal partners and business customers.

• Ability to analyze service trends, exception patterns, workflow gaps, and performance data to identify practical improvements.

• Strong process improvement mindset with the ability to simplify work, improve consistency, and strengthen system utilization.

• Ability to coordinate across functions, influence without direct authority, and keep issues moving to resolution.

• Sound judgment, attention to detail, accountability, and ability to balance customer needs with operational constraints.

Physical Demands and Working Conditions:

• Prolonged periods performing repetitive actions.

• Repetitive hand, wrist, and finger activities.

• Requires the ability to travel to various work locations by car or plane up to 15% of time.

• Office environment.

• Flexible schedule may be required based on business needs.

Exempt only: This position is eligible for a bonus based on company goals/performance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

direct support program supervisor jobs in garden home or

Director, Customer Service

Direct Support Professional (DSP) - Now starting at $21.50 per hour!

Program Supervisor

Program Supervisor of Culturally Specific Programs

Strategic Initiatives & Policy Supervisor

Program Coordinator

Clinical Supervisor - Youth Mental Health Outpatient

RN Charge Nurse (Day Shift/Sunday Only)

Lead Direct Support Professional - Now starting at $23.50 per hour!

MEDICATION TECHNICIAN/CAREGIVER

Personal Training Director

Stand By RN - Withdrawal Management

Critical Environmental Technician (CET), Critical Space janitorial cleaning - Hillsboro, OR

Human Resources Director

RESIDENTIAL TREATMENT HOME ADMINISTRATOR

Direct Support Professional (DSP) - Now starting at $21.50 per hour!

Quality Assurance Engineer

Welding Supervisor

CNC Mill Programmer

Wellness Shift Supervisor

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