Top 377 Staff product manager Jobs in Genoa Il

Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Supervisor, Tool & Die Design
OTTO Engineering —Carpentersville, IL
- $45 - $65 an hour
- Overtime
- Team management
- Travel
- Manufacturing
- Profit sharing
- Health savings account
Senior Electrical Engineer
Hawkins Inc —Loves Park, IL
- $100,000 - $130,000 a year
- Ability to walk for extended periods
- Bachelor of Science
- Writing skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
9d
Maintenance Manager
Hydrox Laboratories —Elgin, IL
- $95,000 - $115,000 a year
- Extended hours
- 5 years
- Engineering
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
11d
Registered Nurse Operating Room Circulator (Part-Time)
Valley Ambulatory Surgery Center - St. Charles —Saint Charles, IL
- $35 - $53 an hour
- Part-time
- Nursing
- Surgery
- RN License
- Flexible spending account
- Paid time off
Quick Apply
Install Supervisor- Electronic Security
Per Mar Security Services —Rockford, IL
- $80,000 - $85,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Disability insurance
- Dental insurance
Territory Manager, Interventional Pain - Chicago, IL
Avanos Medical —Illinois
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Clinical Practice Specialist Nurse Educator Part-time Nights
Northwestern Memorial Healthcare —DeKalb, IL
- $40.50 - $64.80 an hour
- Part-time
- Background check
- Classroom
- Nursing
- Tuition reimbursement
- 401(k) matching
Quick Apply
3d
Account Executive
Hughes Recruiting & Consulting —Woodstock, IL
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Paid holidays
- Disability insurance
Quick Apply
3d
Greenhouse Manager
BALL HORTICULTURAL COMPANY —Elburn, IL
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Inventory management
- Bachelor of Science
- Profit sharing
- Paid holidays
Quick Apply
Windows Distillery Sales Rep
Windows Distillery —Sycamore, IL
- $52,000 - $55,000 a year
- Full-time
- Hospitality
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
3d
Facilities Maintenance Manager
Arnold Magnetics Technologies —Woodstock, IL
- $110,000 - $135,000 a year
- Full-time
- 5 years
- Pre-employment physical examination
- Organizational skills
Quick Apply
Clubhouse Attendant
DEKALB PARK DISTRICT —DeKalb, IL
- $15 - $17 an hour
- Seasonal
- Background check
- No experience needed
- Ability to climb stairs
Quick Apply
7h
Operations Manager
Smithfield Foods —Saint Charles, IL
- $115,000 - $150,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Travel
- Relocation assistance
14d
Golf Cart Attendant
DEKALB PARK DISTRICT —DeKalb, IL
- $15 - $16 an hour
- Seasonal
- Background check
- Sanitation
- No experience needed
Quick Apply
7h
General Manager
Terrabis —Woodstock, IL
- $65,000 - $70,000 a year
- Urgently hiring
- Driver's License
- 21 years or older
- Bachelor's degree
Quick Apply
Community Manager
CREI Management, LLC —DeKalb, IL
- Overtime
- Microsoft Excel
- Sales
- Ability to walk for extended periods
Quick Apply
Value Stream Manager
ProDriven Global Brands —Crystal Lake, IL
- $130,000 - $159,000 a year
- Full-time
- Bachelor of Science
- Mentoring
- Business Administration
- Disability insurance
- Health insurance
Quality Assurance Manager - 1st Shift
IDEAL Industries, Inc. —Sycamore, IL
- $86,958 - $116,995 a year
- Full-time
- OSHA
- Residential
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Food Safety & Quality Assurance Manager
TH Foods, Inc. —Caledonia, IL
- $120,000 a year
- Weekends as needed
- Microsoft Word
- Computer literacy
- Basic math

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Field Service Support Specialist

Ipsen International Inc -
Cherry Valley, IL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Industrial equipment diagnostics
Electrical work
Industrial equipment troubleshooting
High school diploma or GED
Math
Troubleshooting electrical systems
Mechanical troubleshooting

Full Job Description

Description: Ipsen is a Drug Free Workplace

Why You'll Love Working With Us:

We believe great benefits shouldn't have to wait. That’s why we offer:

Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program

Position Summary

The Technical Support Specialist is responsible for providing technical support for all Ipsen Furnace customers. This position is responsible for troubleshooting issues and assisting Field Service Engineers and Ipsen customers with mechanical, software, and hardware failures, and user related questions. The Technical Support Specialist must exercise good judgment and technical heat treating furnaces expertise to determine the source of the problem and the most appropriate way to resolve.

This is a highly specialized industrial equipment role supporting vacuum heat treating furnaces, you will be diagnosing complex vacuum furnace mechanical and electrical failures.

Essential Duties and Responsibilities

Serve as the primary contact for technical support related questions/actions coming from the field by either service personnel or direct from customers.
Manages incoming calls, often at times outside standard office hours, and ensures timely follow up response through conclusion of issues is priority to ensure customer satisfaction.
Take ownership of support requests seeing them through to resolution.
Utilize troubleshooting guides, bulletins, and other information to assist with resolving issues.
Complete detailed reports listing technical assistance requests creating documentation to assist internal staff and customers to better understand troubleshooting of products and features via CRM and other programs.
Prioritize and manage multiple priorities at one time, while quickly determining if issues are more complex and escalate as appropriate.
Assist sales department with technical questions and requests in a prompt and professional manner.
Generate sales leads and revenue through upgrades, support sales with new ideas.
Represents Ipsen Customer Service relative to parts sales, service agreement or requirements.
Clearly communicates with Regional Service Managers / Sales Engineers to inform them of possible service needs in their region.
Assists with training of internal employees (Customer Service and Field Service team) as well as external customers during Ipsen U programs.

Requirements:

Education and/or Experience

High School Diploma or equivalent required coupled with formal post HS training, course work, certifications and/or apprenticeship training. Associates or Bachelor's degree in a technical field strongly preferred.
4 + years related technical experience required.
Experience with troubleshooting, repair, and maintenance practices of vacuum furnace heat treating equipment preferred.

Knowledge, Skills, and Abilities

Ability to keep a professional attitude and demeanor when working with customers, either on the phone or in the field.
Ability to understand and troubleshoot vacuum furnaces issues relating to mechanical and electrical faults.
Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward thinking and customer-first attitude.
Possess experience working with robust CRM systems (EX: Sales Force Service Cloud) preferred.
Ability to use MS Office suite of programs (Excel, Word, Outlook, etc.).
Ability to speak clearly & confidently about Ipsen vacuum furnaces, repair recommendations, and interact with technical customers via email, phone, or via chat functions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires the ability to function as a team member and contribute to group goals.

Physical/Mental/Environmental Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and use hands and finger dexterity.
Occasionally required to stand, walk, reach with hands and arms.
Regularly requires close vision, hearing and talking.
Exposure to moderate noise level.
Requires the ability to maintain mental alertness outside of standard working hours.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exact compensation may vary based on skills, experience, and location.

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers

Apply Now

Refine Your Search

staff product manager jobs in genoa il

Field Service Support Specialist

Supervisor, Tool & Die Design

Senior Electrical Engineer

Maintenance Manager

Registered Nurse Operating Room Circulator (Part-Time)

Install Supervisor- Electronic Security

Territory Manager, Interventional Pain - Chicago, IL

Clinical Practice Specialist Nurse Educator Part-time Nights

Account Executive

Greenhouse Manager

Windows Distillery Sales Rep

Facilities Maintenance Manager

Clubhouse Attendant

Operations Manager

Golf Cart Attendant

General Manager

Community Manager

Value Stream Manager

Quality Assurance Manager - 1st Shift

Food Safety & Quality Assurance Manager

I want to receive the latest job alert for staff product manager in genoa il

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