Top 44 Customer support & client services managers Jobs in Georgetown, Tx

Member Services Manager
Sun City Texas Community Association —Georgetown, TX
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Health insurance
Quick Apply
3d
Senior VP Client Delivery (m/f/d) in Austin, TX or remote US
KNIME AG —Austin, TX
- Remote
- Bachelor's degree
- Recruiting
- Contracts
- Flexible schedule
Supervisor, CSR Pflugerville
DSV —Pflugerville, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
Customer Experience Manager
Stan's Heating, Air, Plumbing & Electrical —Austin, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Sales
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Manager
DXP Enterprises, Inc. —Round Rock, TX
- Overtime
- Pass drug screening
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Supervisor - Environmental Lab
SPL —Round Rock, TX
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Manager, Customer Success Management NAM West
Forcepoint LLC —Austin, TX
- $130,000 - $150,000 a year
- Email
- Office
- 3 years
- Bachelor's degree
- Paid time off
Quick Apply
Manager, Customer Service - AirBorn Connectors Business Unit
Molex —Georgetown, TX
- Oracle
- 5 years
- Engineering
- Paid parental leave
- Health savings account
Customer Service Manager - Connectors Business Unit
Molex —Georgetown, TX
- Oracle
- Pass drug screening
- Supervising experience
- Paid parental leave
- Health savings account
Senior Director, Customer Success (RapidScale)
Cox Communications —Austin, TX
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
4d
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Georgetown, TX
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Workforce Management Specialist
RoadVantage —Austin, TX
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Director of Customer Growth
Master Trades Group —Austin, TX
- $150,000 - $160,000 a year
- Remote
- 7 years
- Marketing
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Client Experience Supervisor
Ethos Veterinary Health —Austin, TX
- $25 - $30 an hour
- Multiple hires
- Mid-level
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Paid holidays
Quick Apply
Client Manager Security
Allied Universal —Austin, TX
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Client Services Manager
Sinclair Broadcast Group —Austin, TX
- Full-time
- Clean driving record
- 5 years
- Writing skills
Customer Experience Manager
C2 GPS- Capital Area Workforce —Austin, TX
- $65,000 - $75,000 a year
- Spanish
- Clean driving record
- Word processing
- Paid parental leave
- Disability insurance
4d
Manager of Client Success
Fooda —Austin, TX
- $75,000 - $85,000 a year
- Full-time
- Office
- Travel
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager, SMB
Qualia —Austin, TX
- Hybrid work
- Senior level
- Commuter assistance
- Health insurance
Quick Apply
Commercial Service Manager/ess
Gallagher —Austin, TX
- Full-time
- Hybrid work
- 5 years
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account

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Member Services Manager

Sun City Texas Community Association
Georgetown, TX

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Data integrity assurance
Customer communication
Staff supervision
Cash amount verification
Financial transaction processing
Team leadership
Team development
Financial data management
Leading team collaboration initiatives
Data accuracy checks
Associate's degree
Balancing end-of-day transactions
Team building

Full Job Description

About the Position

Sun City Texas, a vibrant active adult community in Georgetown, Texas, offers an array of exceptional amenities to its 17,000+ residents. With three scenic golf courses, four fully equipped fitness centers, eight inviting pools, tennis courts, nature trails, and pickleball, there's something for everyone to enjoy. Beyond these facilities, residents can participate in more than 50 clubs and interest groups, ranging from visual arts and photography to woodworking and gardening. The Member Services Manager is responsible for overseeing the day-to-day operations of the Member Services Department while actively working alongside the team to support daily functions and deliver exceptional service. This is a hands-on leadership role that requires leading by example, fostering a collaborative team environment, and providing guidance, coaching, and support through active participation in departmental operations.

This position leads a team responsible for resident registrations, member records, ID badges, ticket sales, club memberships, homeowner payments, and resident support services. In addition to supervising and developing staff, the Manager performs many of the same day-to-day responsibilities as the team, ensuring service standards, operational efficiency, and accuracy are consistently maintained. The Manager works collaboratively with other departments to ensure efficient operations, accurate recordkeeping, and outstanding customer service while supporting the goals and objectives of the Community Association.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

Lead, supervise, train, coach, and evaluate Member Services staff.
Establish service standards and ensure a resident-first culture throughout all Member Services interactions.
Oversee resident registration processes for homeowners, renters, and new residents.
Maintain the integrity and accuracy of membership databases and resident records.
Manage the issuance of resident ID badges and access credentials.
Oversee ticket sales, club memberships, gift certificates, and other member transactions.
Ensure accurate processing of homeowner dues, assessments, and other payments.
Supervise daily cash handling, balancing, deposits, and financial reconciliation procedures.
Develop, document, and improve departmental processes and operating procedures.
Monitor service levels and identify opportunities to enhance operational efficiency and resident satisfaction.
Handle complex resident concerns and escalated service issues in a professional and timely manner.
Ensure compliance with Association policies, procedures, and internal controls.
Manage department schedules and staffing levels to maintain adequate coverage.
Assist with special projects, community events, and organizational initiatives as assigned.

Qualifications

Associate's degree required; Bachelor's degree preferred in Business Administration, Hospitality, Public Administration, Communications, or a related field.
Minimum of three years of customer service, hospitality, HOA, property management, or community association experience.
Minimum of five years of supervisory or management experience.
Proven ability to lead, motivate, and develop a team.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
High level of professionalism, diplomacy, and customer service.
Experience with cash handling, financial reconciliation, and transaction processing.
Strong attention to detail and commitment to data accuracy and confidentiality.
Proficiency in Microsoft Office, including Excel, Word, Outlook, and database systems.

Sun City Texas Community Association (SCTXCA) offers a complete benefit package for full time employees including medical, dental, vision, short term disability, tuition reimbursement, company paid life insurance and long-term disability, EAP and a 401k plan. SCTXCA is an equal opportunity employer.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off (after a grace period)
Vision insurance
Dental insurance

Shift:

8 hour shift

Work Location: In person

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer support & client services managers jobs in georgetown, tx

Member Services Manager

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

Supervisor, CSR Pflugerville

Customer Experience Manager

Customer Service Manager

Customer Service Supervisor - Environmental Lab

Manager, Customer Success Management NAM West

Manager, Customer Service - AirBorn Connectors Business Unit

Customer Service Manager - Connectors Business Unit

Senior Director, Customer Success (RapidScale)

Branch Operations Supervisor - Commercial Insurance

Workforce Management Specialist

Director of Customer Growth

Client Experience Supervisor

Client Manager Security

Client Services Manager

Customer Experience Manager

Manager of Client Success

Customer Success Manager, SMB

Commercial Service Manager/ess

I want to receive the latest job alert for customer support & client services managers in georgetown, tx

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