Top 79 Guest service representative Jobs in Georgetown, Tx

Guest Service Representative
MC-SP Georgetown II LLC —Georgetown, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Georgetown, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk
ECHO Suites Round Rock —Round Rock, TX
- $16.50 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Front End Associate/Cashier -Retail - Part Time
SPECS FAMILY PARTNERS LTD —Georgetown, TX
- Part-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
Front Desk
SpringHill Round Rock —Round Rock, TX
- Full-time
- Computer literacy
- Basic math
- Hotel
Member Service Representative
Crunch Fitness - Undefeated Tribe LLC —Georgetown, TX
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
Quick Apply
Guest Service Supervisor/Front Desk Supervisor
MC-SP Georgetown II LLC —Georgetown, TX
- $17 - $18 an hour
- Nights as needed
- Word processing
- Merchandising
- Mid-level
Quick Apply
Member Service Representative (Overnight)
Crunch Fitness - Undefeated Tribe LLC —Georgetown, TX
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
Quick Apply
Front Desk Agent
Residence Inn Austin Northwest —Austin, TX
- $16 - $18 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
Austin TownePlace Suites by Marriott —Austin, TX
- $16 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Services/ Night Audit
Holiday Inn Express and Suites —Georgetown, TX
- From $14 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
Guest Services Representative FT
SOUTHSIDE MARKET & BBQ INC —Hutto, TX
- Full-time
- Basic math
- English
- Restaurant
- Disability insurance
- Health insurance
Quick Apply
Guest Representative
Aloft —Austin, TX
- $18 - $19 an hour
- Full-time
- Hotel
- Accounting
- Entry level
- Free parking
- Paid holidays
Quick Apply
Guest Service Representative
PURE LODGING HOSPITALITY LLC —Austin, TX
- $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
TownePlace Suites Austin Northwest —Austin, TX
- $16 - $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Services Representative (WoodSpring Suites – Overnight On-Call w/ On-Site Availability)
J&P Hospitality Management, LLC —Round Rock, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Services Representative
InTown Suites —Round Rock, TX
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Guest Service Supervisor/Front Desk Supervisor
MC-SP GEORGETOWN I LLC —Georgetown, TX
- $17 - $18 an hour
- Nights as needed
- Word processing
- Merchandising
- Mid-level
Quick Apply
Night Auditor
Aloft —Austin, TX
- $18 - $19 an hour
- Full-time
- Hotel
- Entry level
- Free parking
- Paid holidays
Quick Apply
Night Auditor
Element Austin Round Rock —Round Rock, TX
- Overtime
- Office
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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guest service representative jobs near georgetown, tx

Guest Service Representative

MC-SP Georgetown II LLC
Georgetown, TX

Quick Apply

Job Details

Qualifications

Client inquiry handling
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Essential Job Functions

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Required Skills/Abilities:

Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Education and Experience:

College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Physical Requirements:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.

Quick Apply

Refine Your Search

guest service representative jobs in georgetown, tx

Guest Service Representative

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk

Front End Associate/Cashier -Retail - Part Time

Front Desk

Member Service Representative

Guest Service Supervisor/Front Desk Supervisor

Member Service Representative (Overnight)

Front Desk Agent

Guest Service Agent

Guest Services/ Night Audit

Guest Services Representative FT

Guest Representative

Guest Service Representative

Front Desk Agent

Guest Services Representative (WoodSpring Suites – Overnight On-Call w/ On-Site Availability)

Guest Services Representative

Guest Service Supervisor/Front Desk Supervisor

Night Auditor

Night Auditor

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