Top 2587 Client services specialist Jobs in Georgia

Medicaid Eligibility Specialist I (GA / Hybrid)
FreedomCare —Atlanta, GA
- $23 - $25 an hour
- Remote
- Home Health
- Business
- Associate's degree
- Health insurance
- Retirement plan
Quick Apply
Contact Center Customer Experience Specialist - Corporate Payment Services
U.S. Bank National Association —Georgia
- $20 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid holidays
- Disability insurance
15h
Customer Service Specialist II
City Of Roswell —Roswell, GA
- $23.64 - $30.72 an hour
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
Appointment Setter
Wealthy Leadership Inc. —Atlanta, GA
- $900 - $1,800 a week
- Part-time
- Remote
- Business development
- Entry level
Quick Apply
Client Experience Specialist (East Coast)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
8d
Client Experience Specialist (Pacific Standard Time)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
14d
Entry-Level Client Services Specialist
The Healthcare Quote —Alpharetta, GA
- $69,000 - $115,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
Onboarding Specialist
Emory Healthcare —Atlanta, GA
- $26.60 - $32.41 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Wellness program
- Health insurance
8d
Health Program Training and Technical Assistance (TTA) Specialist (Atlanta / Remote Role)
ICF —Atlanta, GA
- $61,232 - $104,094 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d
Housing Choice Voucher Program Specialist
Affiliated Resources Group —Decatur, GA
- Full-time
- Mid-level
Quick Apply
Client Support Specialist
Ministry Brands —Alpharetta, GA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
PROCESSING SPECIALIST I
Palco —Atlanta, GA
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Paid training
- AD&D insurance
10d
Intake Specialist
Staff My Network LLC —Atlanta, GA
- $22.00 - $26.50 an hour
- Full-time
- Spanish
- Writing skills
- HIPAA
Quick Apply
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Recruiter (Remote)
Securitas Security Services —Atlanta, GA
- Remote
- Customer service
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $38,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Research
- Health savings account
- Health insurance
Quick Apply
Validation Review Specialist
Ingo Payments —Georgia
- $15 an hour
- Weekends as needed
- Remote
- Customer service
- Computer literacy
- Windows
Quick Apply
2d
Patient Advocate Specialist
Firstsource Healthcare —Atlanta, GA
- $17 - $19 an hour
- Monday to Friday
- Remote
- High school diploma or GED
- Ability to sit for extended periods
- Organizational skills
- Health insurance
- Dental insurance
3d
Bill Pay Specialist
Yardi Systems, Inc. —Atlanta, GA
- $26.15 - $29.42 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Business
- Associate's degree
- Profit sharing
Client Intake Specialist
Hurt 911 Injury Centers —Atlanta, GA
- $20 - $22 an hour
- Full-time
- Spanish
- English
- In-person
- Health insurance
- Paid time off
Quick Apply

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Medicaid Eligibility Specialist I (GA / Hybrid)

FreedomCare -
Atlanta, GA

Quick Apply

Job Details

$23 - $25 an hour

Benefits

Health insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Medicaid Eligibility Specialist II for our Georgia team.

This role is remote with potential travel to the FreedomCare hub closest to you.

Department & Position Overview:

The Medicaid Eligibility Specialist II focuses on enhancing the patient experience by verifying eligibility for Medicaid benefits, facilitating the approval process, and maintaining eligibility status to allow them to receive our services; expediting the time it takes for them to enroll into our programs.

In addition to verifying patient eligibility and facilitating the approval process for Medicaid benefits, they will be responsible for ensuring compliance with all relevant regulations. The Medicaid Eligibility Specialist II requires a high level of attention to detail, excellent communication skills, and requires in-depth knowledge and understanding of Medicaid policies, regulations, and procedures.

Every Day You Will:

Verification and Eligibility:

- Develop in-depth understanding of FSSA's programs including benefits, eligibility requirements, and enrollment process through the development of contacts with the State Medicaid agency, identifying online resources, and attendance at relevant Medicaid meetings
- Serve as the Subject Matter Expert (SME) for all questions related to Medicaid eligibility
- Verify patient eligibility for Medicaid benefits using various online systems and tools
- Assist patient with preliminary review of documentation and requirements for application for Medicaid, ensuring all required documentation is complete and accurate
- Confirm coverage details and determine patient benefits and process based on Medicaid guidelines
- Investigate Medicaid issues related to eligibility, deferrals, denials and re-certifications through contact with the Patient or Patient representative to identify the cause of eligibility related issues and offering recommendations for resolution

Documentation and Record Keeping:

- Maintain accurate and detailed records of verification processes and outcomes
- Update patient records in Salesforce to reflect current Medicaid status

Communication:

- Serve as a point of contact for Medicaid inquiries from clients, caregivers, and Health plan partners
- Assist clients in understanding Medicaid eligibility, benefits, and application processes
- Advocate for clients to ensure they receive appropriate Medicaid services
- Respond to inquiries from patients and healthcare providers regarding Medicaid coverage and eligibility

Collaboration and Support:

- Work closely with partnering departments to resolve any issues related to Medicaid coverage and recertification
- Assist with training staff members on Medicaid verification procedures and policies
- Collaborate with partnering departments, case managers, and other healthcare professionals to support patients' access to Medicaid benefits

Ideal Candidate Will Possess:

Associate degree or higher in healthcare administration, business, or a related field preferred
Minimum of 2 years of experience in healthcare, insurance verification, or a related field
Experience with Medicaid verification and understanding of Medicaid regulations is highly preferred
Proven track record of strong customer focus and adaptability in a high call volume environment (inbound and outbound)
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience
Effective written and verbal communication skills with the ability to engage with diverse audiences
Ability to multitask, set priorities, and manage time effectively
Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Quick Apply

Refine Your Search

client services specialist jobs in georgia

Medicaid Eligibility Specialist I (GA / Hybrid)

Contact Center Customer Experience Specialist - Corporate Payment Services

Customer Service Specialist II

Appointment Setter

Client Experience Specialist (East Coast)

Client Experience Specialist (Pacific Standard Time)

Entry-Level Client Services Specialist

Onboarding Specialist

Health Program Training and Technical Assistance (TTA) Specialist (Atlanta / Remote Role)

Housing Choice Voucher Program Specialist

Client Support Specialist

PROCESSING SPECIALIST I

Intake Specialist

Associate Customer Success Consultant

Recruiter (Remote)

Technical Support Specialist

Validation Review Specialist

Patient Advocate Specialist

Bill Pay Specialist

Client Intake Specialist

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