Top 52 customer support coordinator Jobs in georgia

Commercial Service Coordinator
Banks Boiler —Savannah, GA
- $40,000 - $60,000 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid training
- Health insurance
Quick Apply
8d
Client Experience Coordinator
Acquisition.com —Atlanta, GA
- $55,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- Communication skills
- Health savings account
- Paid holidays
Client Care & Scheduling Coordinator
Veterans Pressure Washing LLC —Evans, GA
- $15 - $20 an hour
- Part-time
- Computer literacy
- Office
- Administrative experience
Quick Apply
Client Care & Dispatch Coordinator
Fix and Flow Plumbing Co. —Atlanta, GA
- $22 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Office
Quick Apply
Client Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Marietta, GA
- $50,000 - $60,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Account Coordinator
Aertssen Logistics USA, Inc. —Rincon, GA
- $30 an hour
- Full-time
- Background check
- Word processing
- Pass drug screening
Quick Apply
5d
Full-Time Customer Service Coordinator
Transmed Co, LLC —Alpharetta, GA
- $22 - $24 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
Client Services & Scheduling Coordinator
The Studios Brookhaven —Brookhaven, GA
- $43,000 - $50,000 a year
- Full-time
- Hybrid work
- Working with children
- Children
- Communication skills
- Paid time off
- Work from home
Quick Apply
5d
Telephonic Health Services Coordinator
Advanced Monitored Caregiving Inc. —Atlanta, GA
- $19 - $20 an hour
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
Account Coordinator
Biotouch —Midland, GA
- Full-time
- Microsoft Outlook
- Research
- Office
Quick Apply
Major Accounts Coordinator
Nixon Power Services —Lawrenceville, GA
- Full-time
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
IDD Program Coordinator
All Ways Caring HomeCare —Valdosta, GA
- $19 - $21 an hour
- Full-time
- Management
- Mid-level
- Microsoft Office
Market Coordinator/Customer Service Rep
Eat Right Atlanta Llc —East Point, GA
- $20 an hour
- Part-time
- Travel
- Reliable transportation
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Care Coordinator (EST)
Tuesday Health —Atlanta, GA
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Service Coordinator
Take it to Paris Home Care —Dublin, GA
- $15 - $20 an hour
- Full-time
- Administrative experience
- Home Health
- Home health
Quick Apply
Team Coordinator, Call Center Operations
Cobb EMC —Marietta, GA
- Extended hours
- Hybrid work
- Microsoft Excel
- 5 years
- Mid-level
5d
Hospital Coordinator Supervisor (East Coast and Central)
McKesson —Duluth, GA
- $53,300 - $88,800 a year
- Microsoft Excel
- 3 years
- Analysis skills
Client Coordinator - Law Firm
Georgia Probate Law Group —Marietta, GA
- $40,000 - $46,000 a year
- Full-time
- Computer literacy
- Writing skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Client Success and Service Coordinator
Distinct Tax Consulting Group —Atlanta, GA
- $25.09 - $30.22 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
- Work from home
- Life insurance
Quick Apply
2d
Korean Bilingual - Logistic/SCM Account Coordinator
Cesna Recruitment —Savannah, GA
- $55,000 - $65,000 a year
- Full-time
- ERP systems
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for customer support coordinator in georgia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near georgia

Customer Experience Coordinator jobs in Atlanta, GA

Client Services Coordinator jobs in Atlanta, GA

Health Coordinator jobs in Atlanta, GA

Care Coordinator jobs in Atlanta, GA

Customer Service Representative jobs in East Point, GA

Call Center Representative jobs in Marietta, GA

Work Home Online Customer Service jobs in Texas

Customer Experience Coordinator jobs in Raleigh, Nc

Customer Experience Coordinator jobs in Sleepy Hollow Manor, Ny

Project Coordinator jobs in Rockville, Md

Customer Experience Coordinator jobs in Florence, Ky

Customer Experience Coordinator jobs in Hingham, Ma

No Experience jobs in Dahlonega, Ga

Account Coordinator jobs in Minneapolis, Mn

Account Executive jobs in Louisville, Ky

Account Manager Specialty Food jobs in Chicago, Il

Account Coordinator jobs in Rochester, Ny

Account Manager jobs in Bentonville, Ar

Event Coordinator Assistant jobs in New York, Ny

Account Coordinator jobs in San Antonio, Tx

Commercial Service Coordinator

Banks Boiler
Savannah, GA

Quick Apply

Job Details

Full-time
$40,000 - $60,000 a year
8 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Writing skills
Administrative experience
Dispatching
Organizational skills
Account management

Full Job Description

Job Summary
The Service Coordinator is the central point of contact for an assigned portfolio of commercial and industrial customers. They’re the person who keeps work moving from the first service call through the final paid invoice. This full-time role spans customer service, scheduling, and operations, requiring someone who can manage multiple open jobs at once, communicate clearly with both customers and field technicians, and take genuine ownership of their accounts.

On any given day, the Service Coordinator may be scheduling a preventative maintenance visit, sourcing a part for an emergency call, following up on an unpaid invoice, and troubleshooting a billing discrepancy. The role includes scheduling and dispatching technicians, managing quotes and work orders, and coordinating parts procurement. The right person is organized and takes genuine pride in keeping their customers informed and their accounts in good standing.

Duties

Account Management & Customer Service

Serve as the day-to-day point of contact for an assigned book of commercial and industrial accounts (hospitals, industrial plants, schools, government facilities, and others)
Build and maintain strong working relationships with customer contacts; proactively check in to ensure satisfaction and address concerns before they escalate
Respond promptly to incoming service requests and coordinate the appropriate response
Understand each customer’s preferences, billing requirements, and communication style
Escalate complex customer issues or situations that require management involvement

Scheduling, Dispatch, and Operations

Schedule service calls and assign the right technician based on the nature of the job, technician skill set, and customer location
Manage preventative maintenance schedules for assigned accounts, coordinating with inspectors and customers in advance
Coordinate with the other Service Coordinators to maintain and communicate the on-call and weekend work schedule for Technicians and Service Coordinators
Monitor active jobs in ServiceTrade; follow up with technicians on job status, paperwork completion, and any parts needed
Track parts orders and coordinate delivery timing to minimize delays and maximize cost-effectiveness on time-sensitive jobs

Quoting & Job Management

Create and send quotes for service work, including time-and-material and contract jobs
Convert approved quotes to jobs in ServiceTrade; manage job records through completion
Source parts by identifying the appropriate vendor, contacting them for pricing and availability, and obtaining quotes
Order parts required for scheduled and emergency jobs and coordinate with the inventory team as needed
Coordinate with field technicians to ensure job notes and documentation are uploaded and complete

Invoicing & Accounts Receivable

Invoice completed jobs accurately and in a timely manner
Follow up on past-due invoices in a professional and persistent manner
Resolve billing discrepancies with customers and involve leadership when needed
Track open invoices and communicate aging status to leadership as requested

Skills

Prior experience working directly with customers in a service, administrative, or account management role
Strong organizational skills and the ability to manage multiple open jobs or accounts simultaneously without losing track of details
Clear, professional written and verbal communication. You’re often the voice of Banks Boiler to the customer.
Comfortable working in a fast-paced environment where priorities can shift quickly
Reliable, accountable, and willing to go the extra mile when a customer needs you
Proficiency with Microsoft Office and comfort learning new software
Willing and able to learn industry-specific terminology and processes on the job. No boiler or HVAC background required, but intellectual curiosity and a desire to understand the work matters.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in georgia

Commercial Service Coordinator

Client Experience Coordinator

Client Care & Scheduling Coordinator

Client Care & Dispatch Coordinator

Client Service Coordinator

Account Coordinator

Full-Time Customer Service Coordinator

Client Services & Scheduling Coordinator

Telephonic Health Services Coordinator

Account Coordinator

Major Accounts Coordinator

IDD Program Coordinator

Market Coordinator/Customer Service Rep

Care Coordinator (EST)

Service Coordinator

Team Coordinator, Call Center Operations

Hospital Coordinator Supervisor (East Coast and Central)

Client Coordinator - Law Firm

Client Success and Service Coordinator

Korean Bilingual - Logistic/SCM Account Coordinator

I want to receive the latest job alert for customer support coordinator in georgia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected