Top 702 Engagement specialist Jobs in Georgia

Patient Engagement Specialist
Aviary —Atlanta, GA
- $22 - $25 an hour
- Full-time
- Remote
- Spanish
- Adults
- English
Quick Apply
3d
Member Engagement Specialist (EST)
Tuesday Health —Atlanta, GA
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Care Engagement Specialist - Gwinnett, Rockdale & Newton Co.
View Point Health —Lawrenceville, GA
- Full-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Paid training
- Health insurance
Patient Access Engagement Specialist
Emory Healthcare —Atlanta, GA
- $19.85 - $24.19 an hour
- Weekends as needed
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Wellness program
- Health insurance
10d
Math Specialist - Kindezi at Gideons
The Kindezi Schools —Atlanta, GA
- $72,509 - $133,100 a year
- Full-time
- Background check
- School experience
- Classroom
- Disability insurance
- Dental insurance
Communications Specialist
Booz Allen Hamilton —Atlanta, GA
- $77,500 - $176,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Health insurance
- Flexible spending account
Remote - Enrollment Specialist
CareHarmony —Georgia
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Communications Specialist, School of Medicine
Emory University —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- University
- Work from home
Member Engagement Specialist - Association of Clinical Pastoral Education (ACPE)
Emory University —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Databases
- University
- Continuing education credits
- Work from home
Statement of Work Specialist
HeadFirst B.V. —Atlanta, GA
- $53,000 - $64,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
Quick Apply
Health Communications Specialist
Vitek Consulting —Atlanta, GA
- Marketing
- 5 years
- Master's degree
- Health insurance
- Dental insurance
Senior Training Specialist
Samsara —Atlanta, GA
- $80,622.50 - $108,400.00 a year
- 3 years
- Senior level
- Communication skills
- Parental leave
Aerospace and Defense Supplier Specialist
OEM Logistics LLC —Atlanta, GA
- Full-time
- Pass drug screening
- Analysis skills
- Driver's License
Talent Onboarding and Engagement Specialist
Hansen Technologies LLC —Commerce, GA
- Mid-level
- Continuous improvement
Quick Apply
Compliance Specialist
Georgia Cyber Academy —Atlanta, GA
- Monday to Friday
- Hybrid work
- Bilingual
- School experience
- Google Workspace
Client Engagement Specialist/Enterprise Markets
DECISELY INSURANCE SERVICES LLC —Alpharetta, GA
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Specialist
Convatec —Decatur, GA
- Full-time
- Remote
- Spanish
- English
- Mid-level
Strategic Initiative Implementation Specialist- Winship Cancer Institute
Emory University —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- University
Powersports Pricing & Programs Specialist
Honda —Alpharetta, GA
- $73,600 - $110,300 a year
- Full-time
- 5 years
- Mid-level
- Finance
- Paid holidays
- Loan repayment program
Equity and Engagement Specialist
CITY OF DECATUR —Decatur, GA
- $20 - $25 an hour
- Part-time
- Writing skills
- Mid-level
- Office
Quick Apply

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engagement specialist jobs near georgia

Patient Engagement Specialist

Aviary -
Atlanta, GA

Quick Apply

Job Details

Full-time
$22 - $25 an hour
3 days ago

Qualifications

Network troubleshooting
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
iOS
Windows
Working with seniors
Video conferencing software
Video conferences (communication methods)
Technical Proficiency
Office phone management
Video conferencing systems operation
802.11 (Wi-Fi)

Full Job Description

About Aviary Health

Aviary Health is a CMS-approved virtual Intensive Cardiac Rehabilitation (ICR) provider serving thousands of patients nationwide. Our patients — typically older adults recovering from cardiac events — attend virtual exercise sessions, 1:1 check-ins, and group education classes via tablet or personal device. Technology is the bridge between our clinical team and our patients' health outcomes, and we need someone who can make that bridge seamless while keeping patients on track with their session schedules.

The Role

You will be a frontline support resource for our patients — equal parts tech troubleshooter and scheduling coordinator. When a 72-year-old cardiac patient can't get their tablet to connect to WiFi, you fix it with patience and clarity. When a patient calls to reschedule their exercise session, ask about upcoming appointments, or needs help understanding the program, you handle it with warmth and efficiency. This is not a corporate help desk or a generic call center. You are supporting a patient population who may be anxious about technology, recovering from surgery, and relying on your calm guidance to stay engaged in their care.

You'll work as a member of our Patient Engagement team alongside Exercise Physiologists, Enrollment Specialists, and Care Coordinators. Your work directly impacts patient retention and clinical outcomes.

What You'll Do

Scheduling & Inbound Calls

Answer inbound patient calls — fielding questions about session times, rescheduling requests, program logistics, and general inquiries
Schedule, reschedule, and confirm patient appointments for exercise sessions, 1:1 check-ins, and education classes
Make outbound reminder calls to patients approaching missed-session thresholds or with upcoming schedule gaps
Coordinate with Exercise Physiologists and clinicians to manage session availability and patient placement
Handle live chat inquiries from patients and prospective enrollees
Log all patient interactions in our task management system (Aviary Platform) with clear notes on outcomes and follow-ups

Technology Support

Provide real-time technical support during patient sessions via phone and chat (tablet connectivity, Zoom audio/video, app navigation, device troubleshooting)
Conduct tablet setup calls for newly enrolled patients — walking them through unboxing, charging, WiFi connection, app login, and test Zoom sessions
Handle tech callback requests from clinicians when patients experience mid-session technical issues
Troubleshoot common issues: WiFi/internet connectivity, Apple ID and account access, Zoom permissions (camera, microphone), app crashes, browser compatibility for BYOD patients, device reboots and updates
Coordinate loaner tablet shipments and returns for patients with persistent device issues
Use remote device management tools to diagnose and resolve tablet issues without requiring patient action
Collaborate with Enrollment to ensure BYOD patients complete pre-session tech checks (audio, video, permissions) before their Initial appointment
Identify recurring tech patterns and escalate systemic issues to the Product/Engineering team
Maintain internal knowledge base of common troubleshooting steps and patient-facing guides

Who You Are

Required

1+ year in a help desk, tech support, customer support, or patient-facing call center role
Exceptional patience and empathy — you will regularly work with elderly patients who are not tech-savvy, may be hard of hearing, or frustrated. Your tone matters as much as your technical skill.
Strong troubleshooting instincts: you can diagnose whether an issue is WiFi, device, app, or user error within minutes
Comfortable with: iPads/iOS, Android tablets, Windows/Mac basics, Zoom, WiFi networking fundamentals, browser troubleshooting
Clear, professional phone presence — you can manage a high volume of inbound calls while keeping each interaction warm and unhurried
Excellent verbal communication — you can explain "go to Settings > WiFi > tap your network name" to someone who has never used a tablet before
Strong organizational skills — you can juggle scheduling queues, tech callbacks, and chat simultaneously without dropping the ball
Reliable internet connection and quiet workspace for phone-based support
Available M-F during core hours (flexible scheduling between 8am–8pm ET; shift preference discussed at hire)

Preferred

Experience in healthcare, telehealth, or patient-facing technology support

Prior scheduling or appointment coordination experience (medical office, telehealth, or similar)

Familiarity with remote device management (MDM) tools

Experience with Zoom administration or troubleshooting at scale

Basic familiarity with Slack (team communication) and task management platforms

CompTIA A+ or similar certification (not required, but valued)

Bilingual English/Spanish (significant plus given patient demographics)

Compensation & Details

Compensation: $22–$25/hr (1099 independent contractor)
Schedule: 40 hours/week, M-F
Location: Fully remote, US-based
Equipment: Company-provided laptop and test devices

Why This Role Matters

Our patients are elderly adults recovering from heart attacks, bypass surgery, and heart failure. Many struggle with technology. Many need a human voice to help them stay on schedule. When they can't connect to their session — or don't know when it is — they miss exercise that strengthens their heart. When they miss too many sessions, they leave the program. When they leave the program, their health outcomes suffer. Every tech call you resolve and every appointment you confirm keeps a patient in the program and on the path to recovery. In this role, you are not just fixing tablets or answering phones — you are protecting lives.

Quick Apply

Refine Your Search

engagement specialist jobs in georgia

Patient Engagement Specialist

Member Engagement Specialist (EST)

Care Engagement Specialist - Gwinnett, Rockdale & Newton Co.

Patient Access Engagement Specialist

Math Specialist - Kindezi at Gideons

Communications Specialist

Remote - Enrollment Specialist

Communications Specialist, School of Medicine

Member Engagement Specialist - Association of Clinical Pastoral Education (ACPE)

Statement of Work Specialist

Health Communications Specialist

Senior Training Specialist

Aerospace and Defense Supplier Specialist

Talent Onboarding and Engagement Specialist

Compliance Specialist

Client Engagement Specialist/Enterprise Markets

Client Engagement Specialist

Strategic Initiative Implementation Specialist- Winship Cancer Institute

Powersports Pricing & Programs Specialist

Equity and Engagement Specialist