Top 975 Senior account director Jobs in Georgia

Senior Director, Escalated Provider Issue Resolution
Oscar Health —Atlanta, GA
- $196,732 - $258,211 a year
- Overtime
- Remote
- 7 years
- Microsoft Excel
- SQL
- Paid parental leave
- Paid holidays
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Senior Director, ePMO
Aprio —Atlanta, GA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 11+ years
- Profit sharing
- Wellness program
Senior Director of eDiscovery
Contact Government Services, LLC —Atlanta, GA
- $161,279.04 - $232,958.61 a year
- Overtime
- Hybrid work
- 7 years
- Team management
- Senior level
- Health insurance
- Dental insurance
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Regional Food Service Director - Remote/ Travel Position
Food Management Group, Inc. —Atlanta, GA
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Training & development
- Senior level
Quick Apply
Strategic Account Director
CVS Health —Georgia
- $105,000 - $231,132 a year
- Full-time
- Remote
- Driver's License
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
4d
Sr. Account Director
Cushman & Wakefield —Atlanta, GA
- $195,500 - $230,000 a year
- Full-time
- Mentoring
- Organizational skills
- Contracts
- Health savings account
- Disability insurance
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Senior Wholesale Account Director - Georgia
Accelecom —Sandy Springs, GA
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
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Senior Banking Account Director - Georgia
Accelecom —Sandy Springs, GA
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
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Memory Care Director- LPN
Summer Breeze Senior Living, LLC —Savannah, GA
- From $55,000 a year
- Full-time
- Mid-level
- US work authorization
- LPN
- Health savings account
- Health insurance
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Board-Certified Behavior Analyst
Action Behavior Centers —Savannah, GA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
1d
Board-Certified Behavior Analyst
Action Behavior Centers —Savannah, GA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
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3d
Board-Certified Behavior Analyst
Action Behavior Centers —Savannah, GA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
1d
Board-Certified Behavior Analyst
Action Behavior Centers —Savannah, GA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
1d
Senior Staff Accountant
Confidential —Woodstock, GA
- $80,000 - $90,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
9d
Solutions Engineer, UAS
Gresco Utility Supply —Forsyth, GA
- Full-time
- Hybrid work
- Background check
- Engineering
- System design
- Health savings account
- Disability insurance
Quick Apply
Chief Development Officer
Second Harvest of Coastal Georgia —Savannah, GA
- $120,000 - $140,000 a year
- Weekends as needed
- Background check
- Public speaking
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Director of Customer Experience, Aviation MRO
StandardAero —Augusta, GA
- Full-time
- Background check
- 8 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Sr. HR Generalist
STEEL KING INDUSTRIES, INC —Rome, GA
- Full-time
- 5 years
- Bachelor's degree
- Data entry
National Director of Purchasing
MC2 —Lithia Springs, GA
- Full-time
- Research
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Quick Apply
RN Director Cardiovascular Services
Memorial Health University Medical Center —Savannah, GA
- Full-time
- Children
- Senior level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply

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senior account director jobs near georgia

Senior Director, Escalated Provider Issue Resolution

Oscar Health -
Atlanta, GA

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Job Details

$196,732 - $258,211 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Paid sick time

Qualifications

Stakeholder engagement
Organization design
Metrics Reporting
Change management
Health insurance knowledge
Cross-functional collaboration
Cross-functional team management
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Senior leadership
Stakeholder management

Full Job Description

Hi, we're Oscar. We're hiring a Senior Director, Escalated Provider Issue Resolution to join our Network & Provider Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Director, Escalated Provider Issue Resolution team supports strategic provider accounts, high-complexity escalations, root-cause remediation, and provider service governance. This role will build and scale the operating model for escalated provider issue resolution, lead a multi-disciplinary team, and partner across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, Analytics, and senior leadership to improve how Oscar identifies, routes, resolves, and prevents provider issues. This position will report to the SVP, Network and Provider Management.

You will report into the Vice President of Provider Integration & Experience.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $196,732 - $258,211 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

Lead and develop a multi-disciplinary provider issue resolution organization, including teams focused on strategic provider support, complex issue resolution, root-cause remediation, and provider service governance.
Build a scalable operating model for escalated provider issues, including intake standards, triage criteria, escalation pathways, ownership expectations, service metrics, and closure practices.
Oversee resolution of high-impact provider issues that require coordination across multiple operational teams.
Partner with leaders across Claims, Network, Utilization Management, Payment Integrity, Contact Center, Account Management, Technology, and Analytics to improve handoffs, reduce avoidable escalations, and address recurring root causes.
Oversee root-cause remediation by analyzing escalated issue trends, prioritizing fixes based on provider impact and enterprise ROI, and driving cross-functional follow-through on the highest-value operational improvements.
Establish closed-loop tracking to ensure identified root causes are addressed, operational fixes are adopted, and improvements reduce recurring provider friction across strategic accounts and the broader provider network.
Create executive-ready reporting on provider issue trends, operational health, risks, blockers, and decisions needed.
Serve as a senior escalation leader for urgent, complex, or high-profile provider issues.
Compliance with all applicable laws and regulations
Other duties as assigned

Requirements:

12+ years of experience in healthcare operations, provider operations, payer operations, claims operations, network operations, provider relations, or a related field.
7+ years of senior leadership experience, including experience leading managers or multi-team operational functions.
Experience leading complex issue resolution, escalation management, operational transformation, or service model design in a healthcare environment.
Strong understanding of payer operations, including claims, provider data, network operations, reimbursement, utilization management, payment integrity, and provider service workflows.
Proven ability to build operating models, governance routines, performance metrics, and accountability mechanisms across multiple teams.
Experience leading change management and adoption for new operating models across cross-functional teams.
Strong analytical, executive communication, and stakeholder management skills.
Comfort operating in ambiguity and building new functions, teams, and processes.
Ability to quickly understand and operate within new technical systems and workflows.

Bonus points:

Experience standing up or transforming provider service, escalation, claims resolution, issue management, or operational governance functions.
Experience supporting strategic provider relationships, large health systems, or high-profile provider escalations.
Experience with Jira, Salesforce, ServiceNow, Zendesk, or similar workflow management tools.
Experience building dashboards, SLA reporting, operational performance reporting, or issue-resolution analytics.
Advanced Excel, SQL, or data analysis experience.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

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Refine Your Search

senior account director jobs in georgia

Senior Director, Escalated Provider Issue Resolution

Senior Director, ePMO

Senior Director of eDiscovery

Regional Food Service Director - Remote/ Travel Position

Strategic Account Director

Sr. Account Director

Senior Wholesale Account Director - Georgia

Senior Banking Account Director - Georgia

Memory Care Director- LPN

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Senior Staff Accountant

Solutions Engineer, UAS

Chief Development Officer

Director of Customer Experience, Aviation MRO

Sr. HR Generalist

National Director of Purchasing

RN Director Cardiovascular Services

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