Top 1087 Member services representative Jobs in Germantown Wi

On-Site Customer Service Representative - Milwaukee, WI
Sharecare —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Resource Navigator
United Migrant Opportunity Services —Milwaukee, WI
- $18.22 - $22.78 an hour
- Full-time
- Spanish
- English
- Office
- Health savings account
- AD&D insurance
5d
Resident Monitor - Parsons (Part-Time Weekends)
Wisconsin Community Services, Inc. —Milwaukee, WI
- Part-time
- Background check
- Inventory control
- Computer literacy
- 403(b) matching
- Paid time off
Quick Apply
Leasing Professional
WIMMER COMMUNITIES —Brookfield, WI
- $20 - $21 an hour
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
7d
Member Services Representative
Planet Fitness —Mequon, WI
- $15 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Service Representative 1- Hospital
Advocate Aurora Health —Grafton, WI
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
Patient Service Representative
The Kids Dentist —Mequon, WI
- $23 - $24 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
13d
Patient Service Representative (PSR) - Clinic Imaging Services
Advocate Aurora Health —Wauwatosa, WI
- $19.80 - $29.70 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Travel
2h
Patient Service Representative
Advocate Aurora Health —Milwaukee, WI
- $20.80 - $31.20 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
10d
Registration Services Representative - Clinical Practice Services
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Representative
UW Credit Union —Wauwatosa, WI
- From $20.50 an hour
- Full-time
- US work authorization
- Entry level
- Paid holidays
- Health insurance
7d
Customer Service Representative - State Farm Agent Team Member
Adam Chamorro - State Farm Agent —Germantown, WI
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
GUEST RELATIONS REPRESENTATIVE
Froedtert Health —Milwaukee, WI
- Part-time
- Bilingual
- Mid-level
- High school diploma or GED
- Continuing education credits
- Disability insurance
ECONOMIC SUPPORT SPECIALIST
Washington County, WI —Washington County, WI
- $24.90 an hour
- Online Application
- Hybrid work
- Customer service
- Writing skills
- Research
- Paid holidays
- Disability insurance
13d
Call Center Representative
Kohler Credit Union —Mequon, WI
- $19.14 - $21.40 an hour
- Full-time
- Hospitality
- High school diploma or GED
- US work authorization
- Paid training
- Health savings account
Quick Apply
Concierge
Village at the Falls —Menomonee Falls, WI
- $14 - $15 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
Quick Apply
Clinic Service Representative - Bayshore
Children's Wisconsin —Fox Point, WI
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
20h
Guest Services I – 2nd Shift (Full-time)
Guest House of Milwaukee, Inc. —Milwaukee, WI
- Full-time
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
11d
Representative - Customer Service
Wesco —Waukesha, WI
- $20.61 - $30.92 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
Clinic Service Representative - Westbrook
Children's Wisconsin —Brookfield, WI
- Part-time
- HIPAA
- High school diploma or GED
- Clinic
11d

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On-Site Customer Service Representative - Milwaukee, WI

Sharecare -
Milwaukee, WI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Medical documentation
Computer literacy
Typing
Managing patient records

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.

** This role in on-site in a medical facility in Milwaukee, WI!

Essential Job Functions:

Identify, evaluate and prioritize caller needs, questions and concerns.
Formulate plans of resolution and respond appropriately and efficiently.
Maintain and restore customer satisfaction and partner with other teams as needed.
Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
Proactively educate caller on program benefits.
Meet or exceed established call center metrics, attendance standards and quality levels.
Use computer tools to accurately process and document information.
Develop rapport with callers and appropriately adjust communication style.
Provide accurate information about Sharecare programs and services.
Escalate issues internally and follow up on escalated issues.

Qualifications:

High School Diploma
Prior experience in a customer service related field preferred
Great communication skills
Must be able to multi-task
Must have medical records experience and knowledge of key elements of a valid ROI request
Understanding of HIPAA regulations preferred
General working knowledge of Microsoft Word & Outlook
Computer keyboard proficiency and internet navigation skills required
Have the ability to work effectively with others in a team environment
Ability to thrive in a fast-growing always changing environment
Local to Milwaukee, WI!

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Apply Now

Refine Your Search

member services representative jobs in germantown wi

On-Site Customer Service Representative - Milwaukee, WI

Resource Navigator

Resident Monitor - Parsons (Part-Time Weekends)

Leasing Professional

Member Services Representative

Patient Service Representative 1- Hospital

Patient Service Representative

Patient Service Representative (PSR) - Clinic Imaging Services

Patient Service Representative

Registration Services Representative - Clinical Practice Services

Call Center Representative

Customer Service Representative - State Farm Agent Team Member

GUEST RELATIONS REPRESENTATIVE

ECONOMIC SUPPORT SPECIALIST

Call Center Representative

Concierge

Clinic Service Representative - Bayshore

Guest Services I – 2nd Shift (Full-time)

Representative - Customer Service

Clinic Service Representative - Westbrook

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