Top 3604 Client services manager Jobs in Gig Harbor, Wa

Client Manager (Office Services)
Confidential —Seattle, WA
- $115,000 - $130,000 a year
- Full-time
- 7 years
- Ability to walk for extended periods
- Travel
- Health savings account
- Health insurance
9d
Client Services Coordinator
Vibrant Health Homecare —Tacoma, WA
- $26 - $28 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Snap Finance —Tacoma, WA
- Full-time
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Customer Experience Manager
Oldcastle APG —Tacoma, WA
- $80,000 - $100,000 a year
- Management
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Mediation Services Manager
Archbright —Tacoma, WA
- $28 - $34 an hour
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Practice Manager
BluePearl Vet, LLC —Lakewood, WA
- $35.84 - $52.43 an hour
- Full-time
- Mid-level
- US work authorization
- Time management
- Paid holidays
- Health insurance
Front Desk Receptionist
The Nash Group P.S. —Tacoma, WA
- $23 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Retirement plan
Quick Apply
Mid-Level Geologist/Engineer
NOREAS, Inc. —Seattle, WA
- $100,000 - $140,000 a year
- Urgently hiring
- Background check
- Management
- CAD
- Health insurance
- Dental insurance
Quick Apply
11d
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
Restoration Estimator
Heritage Restoration Inc. —Lacey, WA
- $51,010.75 - $100,000.00 a year
- Full-time
- Mid-level
- Project management
- Contracts
- Health insurance
- Paid time off
Quick Apply
Supervisor (RN), Product Control
Bloodworks Northwest —Renton, WA
- $65,395.20 - $208,000.00 a year
- Extended hours
- Nursing
- Heavy lifting
- RN License
- Relocation assistance
- Health insurance
Quick Apply
10d
Branch Manager - Evergreen Armored
Evergreen Armored —Kent, WA
- $96,000 - $107,175 a year
- Extended hours
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Quick Apply
HVAC Salesperson
Mayster Heating and Air —Lakewood, WA
- $100,000 - $250,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Paid training
- Fuel card
Quick Apply
Property Manager
Leschi Lakeside —Seattle, WA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Social Worker- Oncology
Northwest Medical Specialties, PLLC —Tacoma, WA
- $69,517 - $86,562 a year
- 8 hour shift
- Hybrid work
- Microsoft Word
- Background check
- Master of Social Work
- Health insurance
- Dental insurance
Quick Apply
1d
Behavior Support Program Manager - Olympia UP to $3000 in Retention Bonuses
Redwood Family Care Network —Tumwater, WA
- $80,168.40 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
Residential Paint Estimator & Project Manager
Phinney Ridge Painting —Seattle, WA
- $90,000 - $150,000 a year
- Full-time
- Construction site
- Office
- Residential
- Mileage reimbursement
- Health savings account
Quick Apply
Service Manager
Enviro-Clean Equipment, LLC —Tacoma, WA
- $80,000 - $100,000 a year
- Full-time
- CDL B
- ASE Certification
- Background check
- Paid training
- Health savings account
Quick Apply
Events Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $81,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Industrial Hygienist Project Manager
EHS International, Inc. —Seattle, WA
- From $90,000 a year
- Full-time
- Management
- OSHA
- 5 years
- Health savings account
- Relocation assistance
Quick Apply

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Client Manager (Office Services)

Confidential -
Seattle, WA

Apply Now

Job Details

Full-time
$115,000 - $130,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Operational analysis
Strategic management
Teamwork
Project leadership
Process management

Full Job Description

We are seeking an experienced Client Manager to oversee a portfolio supporting a key national client across multiple locations.

This leadership role is responsible for driving operational excellence, developing high-performing leadership teams, strengthening executive client relationships, and ensuring consistent service delivery across a geographically dispersed portfolio. The ideal candidate is a strategic, hands-on leader with extensive multi-site operations experience, strong financial acumen, and a passion for delivering an exceptional client experience.

Location: Seattle WA
Travel: Up to 25%

Key Responsibilities

Team Leadership

Lead, coach, and develop site managers and operational leaders across a multi-state portfolio.
Build a high-performing culture focused on accountability, engagement, and continuous improvement.
Establish clear performance expectations, operational goals, and customer service standards.
Develop succession plans and strengthen the internal leadership pipeline.
Ensure proper staffing levels and compliance with Service Level Agreements (SLAs).
Conduct performance evaluations, coaching, and employee development discussions.

Client Relationship Management

Build and maintain trusted partnerships with executive-level client stakeholders.
Serve as the primary escalation point for operational and client-related issues.
Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
Maintain high client satisfaction through proactive communication and exceptional service delivery.
Foster consistent communication between client leadership and internal operations teams.

Strategic Planning & Operational Excellence

Develop and execute operational strategies that support client objectives and business growth.
Lead process improvement initiatives focused on quality, efficiency, and service delivery.
Implement governance standards and operational best practices across all locations.
Coordinate special projects and support business growth initiatives.
Monitor KPIs and SLAs to ensure consistent operational performance.

Financial Management

Manage portfolio P&L performance, budgeting, forecasting, payroll, billing, revenue, and profitability.
Identify opportunities to improve operational efficiencies while maintaining exceptional service levels.
Ensure financial targets and operational metrics are consistently achieved.

Safety & Compliance

Promote a safe work environment while ensuring compliance with company policies and regulatory requirements.
Conduct regular site audits and operational reviews.
Maintain compliance with OSHA, EEOC, State Workplace Violence Prevention Plan, and all applicable policies.
Investigate and report incidents, security concerns, and compliance issues promptly.

Qualifications

7–10+ years of progressive experience leading large, multi-site operations.
Proven success managing geographically dispersed teams of 100+ employees across multiple locations
Experience leading managers and developing high-performing leadership teams.
Demonstrated success building executive-level client relationships within complex organizations.
Strong experience managing KPIs, SLAs, operational metrics, and service delivery.
Financial management experience, including P&L ownership, budgeting, forecasting, and profitability.
Excellent leadership, communication, coaching, and conflict resolution skills.
Strong strategic planning, organizational, and decision-making abilities.
Project or program management experience is preferred.
High level of integrity, professionalism, and business acumen.

Preferred Industry Experience

Experience managing one or more of the following workplace service operations is highly preferred:

Mailroom Operations
Print & Copy Services
Reception & Front Desk Operations
Shipping & Receiving
Office Services
Records Management
Workplace Experience & Hospitality
Facilities Management
Business Process Outsourcing (BPO) or Managed Services

What You'll Bring

Executive presence with the ability to influence stakeholders at all organizational levels.
A collaborative leadership style that develops managers through coaching, accountability, and empowerment.
A client-first mindset with a passion for building long-term partnerships.
Strong operational discipline balanced with strategic thinking and continuous improvement.
Data-driven decision-making using KPIs, SLAs, and financial metrics to drive performance.
Excellent judgment, communication, and the ability to effectively escalate critical issues when appropriate.

Reporting Structure

Reports to the Senior Client Director

Physical Requirements

Ability to sit, stand, walk, bend, kneel, and move throughout client locations for extended periods.
Ability to lift, push, or pull up to 40 pounds and move materials using wheeled carts up to 60 pounds.
Frequent computer, phone, and video conferencing work.
Ability to travel up to 25%, based on business needs.

Pay: $115,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

client services manager jobs in gig harbor, wa

Client Manager (Office Services)

Client Services Coordinator

Client Success Manager

Customer Experience Manager

Mediation Services Manager

Assistant Practice Manager

Front Desk Receptionist

Mid-Level Geologist/Engineer

Lead Clinical Supervisor - Night Shift, CDF

Restoration Estimator

Supervisor (RN), Product Control

Branch Manager - Evergreen Armored

HVAC Salesperson

Property Manager

Social Worker- Oncology

Behavior Support Program Manager - Olympia UP to $3000 in Retention Bonuses

Residential Paint Estimator & Project Manager

Service Manager

Events Manager

Industrial Hygienist Project Manager

I want to receive the latest job alert for client services manager in gig harbor, wa

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