Top 19 Customer support coordinator Jobs in Glen Allen, Va

Clinical Administrative Coordinator - Remote in Virginia
UnitedHealthcare —Richmond, VA
- $18 - $32 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Employee stock purchase plan
1d
Branch Coordinator - Telework
Apria Healthcare LLC —Glen Allen, VA
- $17.50 - $19.50 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Telehealth Coordinator Lead
CorVel Corporation —Glen Allen, VA
- $19.24 - $31.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Customer Relations - Coordinator II
CarMax —Richmond, VA
- $18.10 - $25.30 an hour
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
- Paid jury duty
- Paid holidays
Account Coordinator
Monument Consulting —Richmond, VA
- $22.12 - $24.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Sr. Ops Production Coordinator - Debit Card Ops (Onsite)
Capital One —Richmond, VA
- Email
- Mid-level
- Office
- High school diploma or GED
Service and Open Issue Coordinator
Creative Office Environments —Ashland, VA
- $22 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Free parking
- Profit sharing
Quick Apply
Client Excellence Coordinator
Jacobson Lawrence & Company —Mechanicsville, VA
- $0 a year
- Overtime
- Mid-level
- Office
- Accounting
Quick Apply
Compliance Account Coordinator
Agency Cyber Inc —Richmond, VA
- $20 - $25 an hour
- Full-time
- HIPAA
- Office
- Bachelor's degree
- Paid holidays
- Paid time off
Quick Apply
Work From Home Bilingual (Spanish) Senior Complaints Coordinator - USPAN
Capital One —Richmond, VA
- Email
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
8d
Service Coordinator - Manufacturing/Engineering
Hyper Solutions Inc —Richmond, VA
- $60,000 - $70,000 a year
- Microsoft Excel
- Mid-level
- Administrative experience
Customer Service Supervisor/Coordinator
Holiday Barn Pet Resorts —Glen Allen, VA
- $18 - $22 an hour
- Weekends as needed
- Management
- Mid-level
- Windows
- Disability insurance
- Dental insurance
Quick Apply
Work From Home Bilingual (Spanish) Senior Complaints Coordinator - USPAN
Information Technology Senior Management Forum —Richmond, VA
- $49,774 a year
- Email
- Remote
- Spanish
- English
- Mid-level
- Work from home
7d
Director of First Impressions and Client Service Coordinator
Kestra Financial —Richmond, VA
- Full-time
- Mid-level
- Office
- Financial services
- Health insurance
- 401(k)
Quick Apply

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Service and Open Issue Coordinator
Creative Office Environments —Ashland, VA
Valid driver's license with a clean driving record. Handle customer service calls, qualify requests, determine warranty coverage, and create service orders in…
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Experienced Phone & Chat Representative (1+ years)
Caldwell & Gregory —Manakin Sabot, VA
Comfortable multitasking, working on special projects while answering phone calls. Beyond handling incoming calls and customer support queries, you will…
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Clinical Administrative Coordinator - Remote in Virginia

UnitedHealthcare -
Richmond, VA

Apply Now

Job Details

Full-time
$18 - $32 an hour
1 day ago

Benefits

AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program
Pet insurance

Qualifications

Microsoft Word
Microsoft Outlook
Calendar management
Healthcare privacy protection

Full Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.

Schedule: Monday through Friday from 8 am to 5pm Eastern Standard Time. Weekends (Saturday or Sunday) will be required on a rotating basis.

If you reside in the state of Virginia, you'll enjoy the flexibility to telecommute* from as you take on some tough challenges. Expectation to work from the office in Richmond VA approximately once per quarter.

Primary Responsibilities:

Manage administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED OR 3 + years equivalent experience working within the health care industry or with health care insurance
2+ years of customer service experience
Intermediate level of proficiency with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management)
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Reside in the state of Virginia
Willing and able to commute to Richmond VA office approximately once per quarter

Preferred Qualifications:

Prior work at home experience
Experience working within the health care Industry and with health care insurance
Experience working in a hospital, physician's office or medical clinic setting
A clerical or administrative support background
Experience working in a call center

Soft Skills:

Strong oral and written communication skills - specifically telephone skills
Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
Excellent customer service skills
Excellent interpersonal and problem-solving skills
Attention to detail, as observed in day-to-day work
Excellent time management and prioritization skills
Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
Strong team player, initiative in achieving individual and team goals, and team building skills
Able to handle sensitive issues with members and providers in a confidential manner
Demonstrates initiative in achieving individual, team, and organizational goals and objectives
Creative problem-solving skills with the ability to use community and network resources to meet members' needs
Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

Apply Now

Refine Your Search

customer support coordinator jobs in glen allen, va

Clinical Administrative Coordinator - Remote in Virginia

Branch Coordinator - Telework

Telehealth Coordinator Lead

Customer Relations - Coordinator II

Account Coordinator

Sr. Ops Production Coordinator - Debit Card Ops (Onsite)

Service and Open Issue Coordinator

Client Excellence Coordinator

Compliance Account Coordinator

Work From Home Bilingual (Spanish) Senior Complaints Coordinator - USPAN

Service Coordinator - Manufacturing/Engineering

Customer Service Supervisor/Coordinator

Work From Home Bilingual (Spanish) Senior Complaints Coordinator - USPAN

Director of First Impressions and Client Service Coordinator

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