Top 146 Guest service agent Jobs in Glencoe Il

Guest Service Agent
Holiday Inn Chicago North Evanston —Evanston, IL
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Commuter assistance
- Health insurance
Quick Apply
Front Desk Agent-Fulltime Flexible Shifts
DoubleTree by Hilton Chicago O'Hare IL —Rosemont, IL
- $19.50 an hour
- Weekends as needed
- English
- Hotel
- Organizational skills
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
6d
Front Desk
Residence Inn, Chicago Deerfield —Deerfield, IL
- $17.00 - $17.50 an hour
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
11d
Hotel Front Desk Agent
Wilmette Real Estate —Evanston, IL
- $18 - $19 an hour
- 8 hour shift
- Ability to walk for extended periods
- Computer literacy
- Hotel
- Paid time off
Quick Apply
7d
Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
4d
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Hoffman Estates —Hoffman Estates, IL
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
The Whitehall Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Commuter assistance
- Paid holidays
Quick Apply
1d
Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
Quick Apply
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
Quick Apply
13d
Front Desk Agent
Le Meridien Essex Chicago —Chicago, IL
- From $22 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Agent
Courtyard by Marriott Chicago O'Hare —Des Plaines, IL
- $17 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Best Western Grant Park Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near glencoe il

Guest Service Agent

Holiday Inn Chicago North Evanston -
Evanston, IL

Quick Apply

Job Details

Full-time
$19 an hour

Benefits

Commuter assistance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer complaint resolution

Full Job Description

Now Hiring: Guest Service Agent! Do you have exceptional guest service skills and a friendly, can-do attitude? We’re looking for enthusiastic individuals with open availability to join our team! If you're passionate about hospitality and ready to make a great first impression every time, we want to

Perks

Vacation, Sick Time, Holidays, Medical, Dental, Vision, 401k, & pre-tax Commuter benefits.

Job Summary:

Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Essential Duties and Responsibilities

Provide excellent guest service
Maintain an inventory of vacancies, reservations and room assignments
Possess a working knowledge of the reservations department, takes same day reservations and future reservations when necessary, knows cancellation procedures
Knowledgeable of room locations, types of rooms available, and room rates
Register arriving guests and assigns rooms
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
Coordinate guest room maintenance work with the engineering and maintenance division
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
Know daily activities and meetings taking place in the hotel and surrounding areas
Report any unusual occurrences or requests to the manager or assistant manager
Manage and resolves all guest complaints in a professional and courteous manner
Process guest check-outs and handles monetary transactions
Maintain customers’ privacy
Maintain a high level of professional appearance and demeanor
Performs other duties as assigned

Qualifications

High school diploma or equivalent. Previous hotel-related experience preferred. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Knowledge of how to properly secure guest information. Skilled in the use of front office equipment.
Ability to communicate with public, hotel staff, and management in a professional manner. Knowledge of proper telephone etiquette. Ability to read and interpret documents such as safety rules, operating and maintaining instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to work a flexible schedule, including evenings, weekends and holidays.

Quick Apply

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