Top 454 Service manager Jobs in Glendale Az

IM Service Support Manager
Global Credit Union —Glendale, AZ
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
Client Service Manager
PalAmerican Security —Phoenix, AZ
- $75,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
FOOD SERVICE MANAGER
The GEO Group —Phoenix, AZ
- $63,024 a year
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid training
- Health savings account
Airport Customer Service Manager (PHX)
Frontier Airlines, Inc —Phoenix, AZ
- Hybrid work
- Spanish
- Heavy lifting
- Up to 50% travel
- Paid holidays
- Health insurance
Customer Service Supervisor
Delta Dental of Arizona —Scottsdale, AZ
- $59,000 - $86,900 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Research
- Paid parental leave
- Health insurance
4d
Automotive Service Manager | Up To $150K* & Weekends Off | Goodyear
Christian Brothers Automotive —Goodyear, AZ
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
Quick Apply
15h
Customer Service Supervisor
DHL —Waddell, AZ
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
8d
Facility Service Manager
Extra Space Management, Inc —Phoenix, AZ
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Automotive Service Manager
AAMCO Transmissions and Total Car Care —Scottsdale, AZ
- Full-time
- Mid-level
- Driver's License
- Team management
Quick Apply
4d
Auto Repair Shop General Manager
All Valley Car Care —Surprise, AZ
- $90,000 - $280,000 a year
- Full-time
- Clean driving record
- Sales
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Automotive Service Manager | $120k - 150k * & Weekends Off | Surprise
Christian Brothers Automotive —Surprise, AZ
- $120,000 - $150,000 a year
- Full-time
- 5 years
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Warranty Service Manager
David Weekley Homes —Phoenix, AZ
- Construction site
- Research
- Mid-level
- Profit sharing
- Paid holidays
Guest Service Manager
Arizona Grand Resort & Spa —Phoenix, AZ
- Full-time
- Clean driving record
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Confidential —Phoenix, AZ
- Overtime
- Construction site
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Roofing Service Manager
Anonymous —Phoenix, AZ
- $56,000 - $75,000 a year
- Overtime
- Hybrid work
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
14d
Lead Service Installer
Wyman Plumbing —Phoenix, AZ
- $65,000 - $85,000 a year
- Email
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health insurance
Quick Apply
7h
Commercial Service Plumbing Manager
Confidential —Phoenix, AZ
- $80,000 - $110,000 a year
- Full-time
- Office
- Residential
- Ability to climb stairs
- Fuel card
- Health insurance
Quick Apply
Pharmacy Manager
Soleo Health Inc —Tempe, AZ
- Full-time
- Microsoft Outlook
- Customer service
- Senior level
- Health savings account
- Disability insurance
Quick Apply
National Account Manager-Kidlink Treatment Services
UHS - Nashville Regional Office —Phoenix, AZ
- $80,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
HVAC Service Supervisor
Haynes Mechanical Systems —Phoenix, AZ
- $95,000 - $115,000 a year
- Full-time
- Clean driving record
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Relocation assistance
Quick Apply

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service manager jobs near glendale az

IM Service Support Manager

Global Credit Union -
Glendale, AZ

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Job Details

Full-time
$109,361 - $191,554 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Managing technical support teams
Stakeholder engagement
Managing teams in a customer support role
Team leadership
Coaching
Metrics Reporting
Frontline customer support management
Team development
Supervising experience
Mentoring
Agile
Stakeholder relationship building
Cloud services
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

Overview:

Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.

Duties and Responsibilities:

Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends.
Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed.
Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations.
Direct Problem Management practices to identify root causes, eliminate recurring issues, and drive long term service stability.
Direct Transition & Change Management processes to ensure safe, predictable, and well communicated changes across hybrid cloud environments.
Represent IM Operations within Enterprise Architecture and Agile Product Development programs, ensuring these teams understand and apply the transition framework and that all project transitions incorporate required operational readiness activities.
Own the Major Incident Response Program and assure leadership during major incident responses, ensuring structured coordination, communication, escalation, and timely restoration of services, including post incident reviews and continuous program improvement.
Foster a high performance culture through coaching, mentoring, and development of Service Desk and Service Delivery staff.
Perform other duties as assigned.

Qualifications:

Education: Bachelor's degree in Computer Information Systems, Information Technology, or related field.

Creditable Experience in Lieu of Education: Equivalent Combination of experience, management background, and relevant technology or ITIL certifications.

Experience/Skills: (Modern, industry-aligned expectations) Five to seven years of experience in IT service delivery, technical support, or related operational roles. Three or more years in a leadership or supervisory capacity within an IT support or service delivery environment. Experience managing or contributing to Service Desk, Problem Management, Change/Transition Management, or Major Incident Response functions. Familiarity with ITSM frameworks such as ITIL (ITIL 4 preferred). Experience working within or alongside Agile delivery teams, with an understanding of how service delivery functions integrate into Agile product lifecycles. Ability to interpret service delivery metrics and use them to drive improvements in user experience and service quality. Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and non technical teams. General understanding of hybrid cloud environments and modern enterprise support models. Demonstrated ability to lead teams, coach staff, and foster a high performance culture. On call availability required.

Tenure: Not applicable

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 05

: $109,361 - $191,554 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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Refine Your Search

service manager jobs in glendale az

IM Service Support Manager

Client Service Manager

FOOD SERVICE MANAGER

Airport Customer Service Manager (PHX)

Customer Service Supervisor

Automotive Service Manager | Up To $150K* & Weekends Off | Goodyear

Customer Service Supervisor

Facility Service Manager

Automotive Service Manager

Auto Repair Shop General Manager

Automotive Service Manager | $120k - 150k * & Weekends Off | Surprise

Warranty Service Manager

Guest Service Manager

Service Manager

Roofing Service Manager

Lead Service Installer

Commercial Service Plumbing Manager

Pharmacy Manager

National Account Manager-Kidlink Treatment Services

HVAC Service Supervisor

I want to receive the latest job alert for service manager in glendale az

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