Top 14 Technical support Jobs in Glenwood Springs, Co

Help Desk Technician
BlueKey IT Services —Glenwood Springs, CO
- $18 an hour
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Paid time off
Quick Apply
8d
IT Help Desk Technician
Grand River Health Main Campus —Rifle, CO
- $20.43 - $29.76 an hour
- Weekends as needed
- Computer science
- Computer Science
- Hospital
- Employee assistance program
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Help Desk Technician
BlueKey IT Services —Glenwood Springs, CO
Comfortable answering phone calls and speaking with users professionally. Do you have a reliable vehicle, drivers license and insurance?
$18 an hour
Quick Apply
8d
IT Help Desk Technician
Grand River Health Main Campus —Rifle, CO
Tasks include fielding incoming requests from customers by telephone, email or the ticketing system in a professional and courteous manner.
$20.43 - $29.76 an hour
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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Help Desk Technician

BlueKey IT Services
Glenwood Springs, CO

Quick Apply

Job Details

Full-time
$18 an hour
8 days ago

Benefits

Health insurance
Paid time off
401(k) matching
Professional development assistance

Qualifications

Phone communication
English
Client interaction via phone calls

Full Job Description

Helpdesk Technician (Entry-Level)

Start your IT career with a team that trains you

BlueKey IT is a local managed services provider looking for someone at the start of their IT career who genuinely likes solving problems and helping people. If you build your own PCs, run a home lab, or just enjoy figuring out why the computer won't cooperate, this is a place to turn that into a real career.

You do not need years of experience. You need to be reliable, curious, and good with people. We handle the training.

Where this role goes

This is the entry point to a defined career path: Helpdesk, then Tier 1, Tier 2, and Engineer. We support that growth with hands-on mentorship and [certification reimbursement (CompTIA A+, Network+, etc.)]. Techs who show up and learn move up here.

Key Responsibilities

Answer incoming support calls and assist users with basic IT issues
Create, update, and manage help desk tickets
Provide basic troubleshooting for desktop, laptop, and peripheral issues remotely and on site
Set up and configure computers (imaging, user setup, software installation)
Prepare computers and equipment for deployment to end users
Reset passwords and assist with basic account access issues
Follow documented processes and escalation procedures
Maintain an organized workspace

Required Qualifications

0–2 years experience in help desk, technical support, or related IT role
Comfortable answering phone calls and speaking with users professionally
Basic understanding of Windows operating systems
Strong customer service and communication skills
Ability to follow instructions and documented procedures
Willingness to learn new tools, systems, and technologies
Reliable, punctual, and detail-oriented

Basic Technical Skills (Training Provided)

Familiarity or interest in learning:

Windows desktop setup and configuration
Installing software and performing basic updates
Microsoft 365 and Google Workspace (basic tasks such as password resets and user setup)
Basic networking concepts (Wi-Fi, Ethernet, printers – no advanced networking required)
Ticketing systems

Preferred

Previous customer service experience
Experience setting up or troubleshooting PCs or laptops
IT coursework or degree, certifications (CompTIA A+), or personal technical projects
Experience working in an office or IT support environment

Work Environment

Office-based position
Full-time
Phone-based support role
Hands-on computer setup
Training and support provided

What We’re Looking For

We’re looking for someone who:

Enjoys helping people and solving technology problems
Is comfortable handling incoming phone calls
Pays attention to detail when setting up equipment
Communicates clearly and professionally
Wants to build a career in IT and grow their technical skills

Additional Job requirements:

Able to pass a background check and random drug testing (including marijuana).
Strong written and verbal communication skills in English.
Friendly and patient attitude when working with customers.
Ability to carry 50 pounds up and down a flight of stairs.

BlueKey IT Services is a small, local business that can offer a fun work environment with tremendous opportunities for learning and growth. If you have a passion for computers, networking, working with clients and being part of a great team, please submit a current resume.

Benefits Include: Subsidized Health Insurance, 401K matching, Paid Time Off.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k) matching
Paid time off
Professional development assistance

Application Question(s):

Can you pass a background check?
Can you pass a drug test including marijuana?
Do you have a reliable vehicle, drivers license and insurance?

Work Location: In person

Quick Apply

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