Top 210 Member services representative Jobs in Goldsboro, Nc

Customer Services Representative
Caterpillar —Goldsboro, NC
- $25.10 - $37.60 an hour
- Full-time
- Pass drug screening
- Research
- High school diploma or GED
- Health savings account
- Paid holidays
8h
Patient Care Coordinator
Specialty1 Partners —Goldsboro, NC
- $50,000 - $54,080 a year
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
14d
Part Time Universal Banker - 20 hours - Goldsboro Main
Truist Bank —Goldsboro, NC
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
13d
Member Engagement Specialist
Goldsboro Family YMCA —Goldsboro, NC
- $13 - $15 an hour
- Part-time
- Bilingual
- Computer literacy
- BLS Certification
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Commercial Roofing Project Manager
Owens Roofing, Inc. —Smithfield, NC
- $75,000 - $120,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Fuel card
- Health insurance
Quick Apply
Senior Technical Services Site Representative
Sherwin-Williams —Kinston, NC
- $74,934 - $94,520 a year
- Full-time
- 18 years or older
- Salesforce
- High school diploma or GED
- Paid parental leave
- Paid holidays
PLC Technician - Kinston, NC
AIT —Kinston, NC
- Overtime
- Computer literacy
- Writing skills
- System design
- Health insurance
Quick Apply
Executive Director
Brookdale Senior Living Inc. —Smithfield, NC
- Nights as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Matt Collier - State Farm Agent —Goldsboro, NC
- $35,000 - $60,000 a year
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
Sales & Grower Support Representative (US Southeast)
Fall Creek Farm & Nursery, Inc. —North Carolina
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Maintenance Project Manager - Kinston, NC
AIT —Kinston, NC
- Overtime
- Schematics
- Computer literacy
- Mid-level
- Health insurance
Quick Apply
Occupational Therapist, (OT) - Home Health Visits
BAYADA Home Health Care —Smithfield, NC
- Full-time
- Mid-level
- Home Health
- Geriatrics
- Mileage reimbursement
- 401(k) matching
Quick Apply
IPS Team Lead
Johnston County Industries, Inc. —Smithfield, NC
- Full-time
- Background check
- Mid-level
- Master's degree
- 403(b) matching
- Health insurance
Quick Apply
Director of Commercial Analytics
Pace Analytical Services —North Carolina
- Full-time
- Remote
- English
- Office
- Finance
- Wellness program
- Health savings account
Universal Banker - Kinston Main
Truist Bank —Kinston, NC
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
7d
Director of Health and Wellness
Home Place of New Bern —Goldsboro, NC
- $75,000 - $85,000 a year
- Background check
- Nursing
- RN License
- Paid training
- Paid holidays
Quick Apply
6d
Financial Counseling Representative
R1 RCM, Inc. —Wilson, NC
- $15.43 - $20.82 an hour
- Full-time
- Hospital
- High school diploma or GED
- Financial services
Greenlight Community Education Coordinator
City of Wilson, NC —Wilson, NC
- $63,748.69 - $87,791.62 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid holidays
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Melissa Throm - State Farm Agent —Goldsboro, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Services Representative

Caterpillar -
Goldsboro, NC

Apply Now

Job Details

Full-time
$25.10 - $37.60 an hour
8 hours ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
Quality data entry
Customer data entry

Full Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role:

As a Customer Service Representative, you will play a critical role in supporting customers and ensuring a positive customer experience. You will serve as a key point of contact for inquiries related to orders, shipments, products, and service concerns while working closely with internal teams to provide timely and accurate solutions.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

What You Will Do:

Respond to customer inquiries regarding shipments, products, orders, and customer concerns.
Process order changes, cancellations, backorders, and shipping updates.
Enter and maintain customer service data within company systems.
Manage customer interactions via telephone, email, and web-based applications.
Research and resolve customer issues while ensuring a high level of customer satisfaction.
Communicate effectively with customers and internal stakeholders to provide accurate and timely information.
Track and document customer interactions and resolutions.
Support continuous improvement efforts by identifying recurring customer concerns and recommending solutions.

What You Have:

Accuracy and Attention to Detail

Demonstrated ability to complete work accurately and efficiently.
Ability to follow established procedures and maintain high-quality standards.
Strong focus on minimizing errors and ensuring data integrity.

Analytical Thinking

Ability to gather information, identify issues, and determine appropriate solutions.
Basic understanding of business systems and analytical tools.
Ability to evaluate situations and make sound decisions.

Effective Communication

Strong verbal and written communication skills.
Ability to effectively communicate with customers and team members.
Professional and customer-focused communication style.

Planning and Organizing

Ability to prioritize tasks and manage multiple responsibilities.
Strong organizational skills with the ability to meet deadlines.
Ability to adapt priorities as business needs change.

Problem Solving

Ability to identify issues, analyze root causes, and implement solutions.
Willingness to escalate concerns when appropriate.
Strong focus on delivering effective customer resolutions.

Service Excellence

Commitment to providing exceptional customer service.
Ability to understand customer needs and exceed expectations.
Focus on building positive customer relationships through responsiveness and professionalism.

Warehouse Management Knowledge

Basic understanding of warehousing, distribution, and supply chain operations.
Familiarity with inventory handling, storage practices, and distribution center functions is beneficial.
Understanding of warehouse performance measures and operational processes.

Basic Qualifications:

High school diploma or equivalent preferred.
Previous customer service, logistics, supply chain, warehouse, or manufacturing support experience is beneficial.
Proficiency with computer systems and data entry.
Ability to work independently and as part of a team.
Strong organizational and time management skills.

Top Candidates Will Also Have:

Experience supporting customers in a manufacturing, distribution, or supply chain environment.
Experience using customer service, ERP, or order management systems.
Knowledge of shipping, logistics, and warehouse operations.

Summary Pay Range:

$25.10 - $37.60

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

These benefits also apply to part-time employees

Posting Dates:

August 11, 2026 - August 19, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Apply Now

Refine Your Search

member services representative jobs in goldsboro, nc

Customer Services Representative

Patient Care Coordinator

Part Time Universal Banker - 20 hours - Goldsboro Main

Member Engagement Specialist

Electrical SME - Field Consultant

Commercial Roofing Project Manager

Senior Technical Services Site Representative

PLC Technician - Kinston, NC

Executive Director

Customer Service Representative - State Farm Agent Team Member

Sales & Grower Support Representative (US Southeast)

Maintenance Project Manager - Kinston, NC

Occupational Therapist, (OT) - Home Health Visits

IPS Team Lead

Director of Commercial Analytics

Universal Banker - Kinston Main

Director of Health and Wellness

Financial Counseling Representative

Greenlight Community Education Coordinator

Customer Service Representative - State Farm Agent Team Member

I want to receive the latest job alert for member services representative in goldsboro, nc

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