Top 1274 Product support Jobs in Goldsboro, Nc

Customer Services Representative
Caterpillar —Goldsboro, NC
- $25.10 - $37.60 an hour
- Full-time
- Pass drug screening
- Research
- High school diploma or GED
- Health savings account
- Paid holidays
2d
Merchandise and Stocking Associate
Sam's Club —Goldsboro, NC
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
(USA) Member Specialist
Sam's Club —Goldsboro, NC
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Member Assist Cart Attendant
Sam's Club —Goldsboro, NC
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Production Associate
Southeastern Laboratories, Inc. —Goldsboro, NC
- $45,000 - $55,000 a year
- Full-time
- Background check
- Heavy lifting
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Associate
Wawa, Inc. —Goldsboro, NC
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
4am Inbound (Stocking) (T0964)
Target —Goldsboro, NC
- From $15 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
(USA) Prepared Food Lead
Sam's Club —Goldsboro, NC
- $21 - $29 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Task Associate
Ulta Beauty, Inc. —Goldsboro, NC
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
8d
UMO Bookstore - Campus Retail Associate (Part-time)
Barnes & Noble Education, Inc. —Mount Olive, NC
- Part-time
- 18 years or older
- Basic math
- University
- COVID-19 protective measures
- Commuter assistance
Coordinator-Medical Supply
Mount Olive Center —Mount Olive, NC
- $21 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Disability insurance
- Dental insurance
6d
Retail Merchandiser - Walmart
PRE-US —Goldsboro, NC
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- US work authorization
- Flexible schedule
Quick Apply
Part Time Customer Service / Stock - Entry Level
Pet Supplies Plus —Goldsboro, NC
- 8 hour shift
- Heavy lifting
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
1d
Sales Support Associate I
Coach —Smithfield, NC
- $15.00 - $19.50 an hour
- Weekends as needed
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
(USA) Tire and Battery Service Advisor
Sam's Club —Goldsboro, NC
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Retail Sales Associate
Old Navy —Goldsboro, NC
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Care Manager I-Non-Waiver (Full Time, Hybrid, Johnston County, North Carolina Based)
Alliance Health —Smithfield, NC
- $29.54 - $38.40 an hour
- Full-time
- Hybrid work
- LMFT
- Nursing
- Microsoft Excel
- Disability insurance
- Health insurance
6d
Food Service Assistant FT - Cherry Hospital
State of North Carolina - Health & Human Services —Wayne County, NC
- $31,200 - $48,810 a year
- Multiple hires
- Psychiatry
- High school
- Team management
- Loan repayment program
Hallmark Merchandiser (part-time) Mount Olive, NC 28365
Hallmark Marketing Company —Mount Olive, NC
- $13 - $15 an hour
- Extended hours
- Hybrid work
- Background check
- 18 years or older
- Merchandising
- Paid training
- Health insurance
3860 Capping Machine Operator Goldsboro (Day Shift)
Mt. Olive Pickle Company, INC. —Goldsboro, NC
- Day shift
- High school
- Computer literacy
- English
- Profit sharing
- Health insurance
Quick Apply

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Customer Services Representative

Caterpillar -
Goldsboro, NC

Apply Now

Job Details

Full-time
$25.10 - $37.60 an hour
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
Quality data entry
Customer data entry

Full Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role:

As a Customer Service Representative, you will play a critical role in supporting customers and ensuring a positive customer experience. You will serve as a key point of contact for inquiries related to orders, shipments, products, and service concerns while working closely with internal teams to provide timely and accurate solutions.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

What You Will Do:

Respond to customer inquiries regarding shipments, products, orders, and customer concerns.
Process order changes, cancellations, backorders, and shipping updates.
Enter and maintain customer service data within company systems.
Manage customer interactions via telephone, email, and web-based applications.
Research and resolve customer issues while ensuring a high level of customer satisfaction.
Communicate effectively with customers and internal stakeholders to provide accurate and timely information.
Track and document customer interactions and resolutions.
Support continuous improvement efforts by identifying recurring customer concerns and recommending solutions.

What You Have:

Accuracy and Attention to Detail

Demonstrated ability to complete work accurately and efficiently.
Ability to follow established procedures and maintain high-quality standards.
Strong focus on minimizing errors and ensuring data integrity.

Analytical Thinking

Ability to gather information, identify issues, and determine appropriate solutions.
Basic understanding of business systems and analytical tools.
Ability to evaluate situations and make sound decisions.

Effective Communication

Strong verbal and written communication skills.
Ability to effectively communicate with customers and team members.
Professional and customer-focused communication style.

Planning and Organizing

Ability to prioritize tasks and manage multiple responsibilities.
Strong organizational skills with the ability to meet deadlines.
Ability to adapt priorities as business needs change.

Problem Solving

Ability to identify issues, analyze root causes, and implement solutions.
Willingness to escalate concerns when appropriate.
Strong focus on delivering effective customer resolutions.

Service Excellence

Commitment to providing exceptional customer service.
Ability to understand customer needs and exceed expectations.
Focus on building positive customer relationships through responsiveness and professionalism.

Warehouse Management Knowledge

Basic understanding of warehousing, distribution, and supply chain operations.
Familiarity with inventory handling, storage practices, and distribution center functions is beneficial.
Understanding of warehouse performance measures and operational processes.

Basic Qualifications:

High school diploma or equivalent preferred.
Previous customer service, logistics, supply chain, warehouse, or manufacturing support experience is beneficial.
Proficiency with computer systems and data entry.
Ability to work independently and as part of a team.
Strong organizational and time management skills.

Top Candidates Will Also Have:

Experience supporting customers in a manufacturing, distribution, or supply chain environment.
Experience using customer service, ERP, or order management systems.
Knowledge of shipping, logistics, and warehouse operations.

Summary Pay Range:

$25.10 - $37.60

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

These benefits also apply to part-time employees

Posting Dates:

August 11, 2026 - August 19, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Apply Now

Refine Your Search

product support jobs in goldsboro, nc

Customer Services Representative

Merchandise and Stocking Associate

(USA) Member Specialist

Member Assist Cart Attendant

Production Associate

Customer Service Associate

4am Inbound (Stocking) (T0964)

(USA) Prepared Food Lead

Task Associate

UMO Bookstore - Campus Retail Associate (Part-time)

Coordinator-Medical Supply

Retail Merchandiser - Walmart

Part Time Customer Service / Stock - Entry Level

Sales Support Associate I

(USA) Tire and Battery Service Advisor

Retail Sales Associate

Care Manager I-Non-Waiver (Full Time, Hybrid, Johnston County, North Carolina Based)

Food Service Assistant FT - Cherry Hospital

Hallmark Merchandiser (part-time) Mount Olive, NC 28365

3860 Capping Machine Operator Goldsboro (Day Shift)

I want to receive the latest job alert for product support in goldsboro, nc

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