Top 30 Help desk Jobs in Goleta Ca

IT Systems Engineer Level 2+
TEAM Solutions Group —Santa Barbara, CA
- $33 - $41 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Engineer - On-site
CodexIT —Santa Barbara, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- 401(k)
Quick Apply
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
IT Support and Technology Associate
Direct Relief —Santa Barbara, CA
- $28.85 - $38.45 an hour
- Full-time
- Communication skills
- Entry level
- Under 1 year
Quick Apply
IT Support Specialist
Santa Barbara Gym & Fitness —Santa Barbara, CA
- $26.22 - $31.58 an hour
- Part-time
- Mid-level
- Windows
- Analysis skills
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3d
Service Desk Lead
University of California, Santa Barbara —Santa Barbara, CA
- $71,600 - $127,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- University
7d
IT Technician (Field)
Cal Tech Services Inc —Santa Barbara, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
Support Specialist
SecurePRO Inc —Santa Barbara, CA
- $25 - $35 an hour
- Full-time
- Mid-level
Quick Apply
9d
Systems Support Coordinator Senior
Cottage Health —Santa Barbara, CA
- $32.15 - $49.03 an hour
- Mid-level
- Windows
- 2 years
Quick Apply
Customer Success Engineer
Unwrap —Santa Barbara, CA
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- SQL
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Santa Barbara, CA
- $18.46 - $27.69 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Santa Barbara Branch - Branch Business Member Support Specialist
Golden 1 Credit Union —Goleta, CA
- $25.40 - $26.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Level III IT Technical Support Specialist
Kinaras Solutions Inc —Santa Barbara, CA
- $97,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Technical Support Engineer
Bruker —Santa Barbara, CA
- $73,000 - $130,000 a year
- Weekends as needed
- Up to 50% travel
- 5 years
- Mid-level
- Employee stock purchase plan
- Disability insurance
14d
Senior Staff Internal Technical Trainer
Northrop Grumman —Goleta, CA
- $159,400 - $239,000 a year
- Overtime
- Engineering
- 11+ years
- Research
- Paid holidays
- Disability insurance
1d

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IT Systems Engineer Level 2+
TEAM Solutions Group —Santa Barbara, CA
→ Exposure to diverse technologies in both office and field environments. → *Level 2:* 2–5 years of IT support experience with the ability to *own issues end-to…
$33 - $41 an hour
Quick Apply
Service Engineer - On-site
CodexIT —Santa Barbara, CA
Previous experience as an embedded or field technician is highly preferred. Ability to explain complex technical concepts to non-technical stakeholders without…
$70,000 - $90,000 a year
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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help desk jobs near goleta ca

IT Systems Engineer Level 2+

TEAM Solutions Group
Santa Barbara, CA

Quick Apply

Job Details

Full-time
$33 - $41 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Network troubleshooting
Microsoft Outlook
Wireless networking
Team leadership
In-person customer service
Microsoft Exchange
Windows
Managing clients in a customer support role
VLAN
Firewall
Problem-solving
Remote access software
Customer support ticket management
Mentoring
Organizational skills
SharePoint
Desktop administration
Standard operating procedures (SOPs)
PowerShell
Ticketing system technical support
802.11 (Wi-Fi)

Full Job Description

About the Role

We are a Managed Services Provider (MSP) supporting small-to-mid-sized businesses in Santa Barbara, CA. We are seeking a Level 2+ IT Systems Engineer who can deliver exceptional client support both remotely and on-site, efficiently resolve technical issues, and maintain clear, accurate documentation within our ticketing system.

This role is ideal for someone who enjoys problem-solving, working directly with clients, lead efforts, and learning new technologies. Strong customer-facing and organizational skills, along with basic leadership skills, are key to success in this position.

What You’ll Do

→ Provide onsite support in Santa Barbara and surrounding areas
→ Deliver end-user support via ticketing system, phone, and remote tools
→ Troubleshoot Windows/macOS workstations, printers, email, and common business applications
→ Support Microsoft 365 (Outlook/Exchange, Teams, OneDrive/SharePoint)
→ Manage user onboarding/offboarding (accounts, permissions, MFA, devices)
→ Respond to alerts from RMM, security, and backup tools and take appropriate action
→ Document all work performed, including troubleshooting steps, time, and resolutions
→ Communicate clearly and professionally with clients and our TEAM internally providing updates and setting expectations
→ Escalate issues appropriately while maintaining ownership
→ Assist with local project coordination and resource management
→ Support and mentor Level 1 engineers/Interns

Level 1 Responsibilities (Typical)

→ Password resets, MFA/access issues, and basic account support
→ Basic PC troubleshooting (performance, updates, peripherals)
→ Printer setup/troubleshooting and basic network connectivity issues (Wi-Fi, DNS/DHCP basics)
→ Basic Microsoft 365 administration (licenses, mailboxes, Outlook setup)
→ File-level restore requests and backup checks (with guidance)

Level 2 Responsibilities (Typical)

→ Advanced troubleshooting (user profiles, Outlook/email issues, OneDrive/SharePoint sync)
→ Active Directory / Azure AD (Entra ID) administration and troubleshooting
→ Server support (patching, services, logs, performance basics)
→ Networking fundamentals (VLANs, VPN troubleshooting, firewall rule basics)
→ Backup and disaster recovery troubleshooting (failed jobs, agent issues, restore testing)
→ Perform root cause analysis and recommend preventative improvements

What We’re Looking For

Required

→ Strong customer-facing service and communication skills (written and verbal)
→ Proven ability to manage priorities and provide a high level of client satisfaction
→ Solid troubleshooting methodology and attention to detail
→ Comfortable working within ticketing systems and following SOPs
→ Working knowledge of Windows 11 and common business applications
→ Basic networking knowledge (IP addressing, DNS, DHCP, Wi-Fi)
→ Demonstrated leadership and mentoring capability

Preferred

→ MSP experience (multi-client environments)
→ Familiarity with ticketing systems and RMM tools
→ Microsoft 365 administration experience
→ PowerShell experience or interest
→ Certifications such as CompTIA A+/Network+, Microsoft, or ITIL

Experience Guidelines

→ Level 2: 2–5 years of IT support experience with the ability to own issues end-to-end and support team members

Why Join Us

→ Exposure to diverse technologies in both office and field environments
→ Supportive team culture with clear escalation paths
→ Opportunity to grow into advanced technical or leadership roles
→ Competitive compensation based on experience

How to Apply

Apply on Indeed with your resume. If available, include:
→ A summary of your MSP/help desk experience
→ Relevant certifications
→ Examples of tools you’ve used (ticketing systems, RMM, Microsoft 365, firewalls)

Pay: $33.00 - $41.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Ability to Relocate:

Santa Barbara, CA 93101: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in goleta ca

IT Systems Engineer Level 2+

Service Engineer - On-site

Electronic Warfare Fleet Liaison

IT Support and Technology Associate

IT Support Specialist

Service Desk Lead

IT Technician (Field)

Support Specialist

Systems Support Coordinator Senior

Customer Success Engineer

Seasonal, Operations Technical Specialist (Part Time)

Santa Barbara Branch - Branch Business Member Support Specialist

Level III IT Technical Support Specialist

Technical Support Engineer

Senior Staff Internal Technical Trainer

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