Join Us In Building Something Special…
We're opening our newest location and looking for passionate, customer-focused individuals who want to be part of something from day one.
A new store means a new opportunity to make an impact, and we're seeking enthusiastic team members who are passionate about customer service, collaboration, and creating an outstanding customer experience.
As a founding member of our newest location, you'll help set the standard for excellence. From opening day and beyond, you'll play an important role in establishing a welcoming environment for our customers, supporting your teammates, and helping our newest location thrive.
WHO WE ARE:
At the Farmacy we value genuine connection, openness, and respect for people and the plant above all else. We place the highest value on integrity, compassion, and being real with each other and our customers. If you:
…are excited about cannabis as a plant with a wide variety of recreational, medicinal, social and other applications
…excel at providing respectful, professional customer care
…are highly motivated to learn new things and expand your comfort zone
…love to work together with a team to feel like you’ve made someone’s day
…hustle hard and laugh harder
Then you might be the person we’re looking for. We work hard, we play hard, and we’re serious about offering a discreet shopping experience that prioritizes our customers’ needs and desires with empathy and without judgment.
Job Summary:
We are looking for people who prioritize exemplary customer service, precision in all aspects of the retail process, and do it all with a sense of humor. Applicants should be professional and reliable.
A Specialist’s main responsibility is providing superior customer service, facilitating efficient sales transactions and general maintenance of the sales floor. Maintaining our standard of superior customer service with each interaction.
Educating customers, listening with empathy, showing compassion, and understanding while facilitating a successful purchase/transaction, Specialists are responsible for partnering with leadership to ensure smooth daily operations based on their specific store schedule and operations.
Specialists adhere to company policies and acts with integrity under the direct supervision of the Store Management Team.
In adherence to all compliance regulations governing the purchasing and selling of cannabis and non- cannabis product, the Specialist will partner with the Store Management Team in each location to support all facets of policy and procedures and sales floor duties.
Sales & Profitability
- Deliver a positive, friendly experience by engaging the customer through conversation and exceptional service.
- Enhance the store environment and atmosphere by focusing on customer interactions over tasks.
- Exhibit excellence floor presence by following customer standards, product placement and time management.
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Prioritizes product knowledge as a main component of service and actively engages in all store trainings to ensure continued and ongoing education as it relates to product and service.
- Prioritizes and communicates department insights to direct supervisor.
- Assists team to uphold company customer service standards.
- Work productively within the team by and take initiative to work with others towards a common, collaborative goal.
- Actively seek out development opportunities to learn and grow.
- Assist in the training and development of peers.
- Lead with strong communication skills, both written and verbal.
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Possesses excellent communication skills, effectively completes projects, and consistently follows up with tasks and service.
- Exhibit consistent professional communication, follow through and problem-solving skills.
- Communicates store and company information/directives to peers when needed.
- Actively participates in daily department and store meetings.
