Patient Access Representative
RISE COMMUNITY HOSPITAL LLC —Prairieville, LA
- Hospital
- BLS Certification
- HIPAA
Quick Apply
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Cardiovascular Institute of the South —Baton Rouge, LA
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Cardiovascular Institute of the South —Baton Rouge, LA
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Patient Registration Clerk
RKM Primary Care —Baton Rouge, LA
- $15.00 - $20.16 an hour
- Full-time
- Typing
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- Entry level
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Patient Access Representative 1 - Pediatric Gastroenterology
Franciscan Missionaries of Our Lady Health System —Baton Rouge, LA
- Day shift
- Customer service
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Patient Access Representative 1 - ED (North BR)
Franciscan Missionaries of Our Lady Health System —Baton Rouge, LA
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Patient Service Representative I
TECHE ACTION BOARD INC —Gramercy, LA
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Call Center Representative - Baton Rouge, LA - Remote
Gainwell Technologies —Baton Rouge, LA
- $29,100 - $41,600 a year
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Neuromedical Center —Baton Rouge, LA
- Full-time
- High school diploma or GED
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Patient Access Representative 1 - ED (7p-7a)
Franciscan Missionaries of Our Lady Health System —Baton Rouge, LA
- Night shift
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RKM Primary Care —Livingston, LA
- $15.00 - $20.16 an hour
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4d
Patient Access Representative - Internal Agency - Baton Rouge
Franciscan Missionaries of Our Lady Health System —Baton Rouge, LA
- Hospital
- High school diploma or GED
- 1 year

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Patient Access Representative

RISE COMMUNITY HOSPITAL LLC
Prairieville, LA

Quick Apply

Job Details

Qualifications

BLS Certification
High school diploma or GED

Full Job Description

Job Code/Title: Patient Access Representative

Department Name: Registration

Reports To (Title): Patient Access Supervisor

FLSA: Non- Exempt

Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests.

Essential Functions:

A: Job Specific

Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required
Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party
Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person
Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems
Schedule appointments for outpatient clinics and procedures as needed
Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed.
Educate each patient with pre-exam and if necessary, post-exam requirements within scope
Organizes, generates and distributes patient reminders, results, and recall letters
Establishes files, maintains information, and scans medical records in a timely and organized manner
Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit.
Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff
Attends and provides feedback for departmental staff meetings
Role Models the Principals of Rise Community Hospital and Organizational Values.
Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients
Performs other duties as assigned on department and organizational level.

B: Company Specific

Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
Completes annual health, safety, and education requirements. Maintains professional growth and development.
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served.
Reports to work on time as scheduled; adheres to policies regarding notification of absence.
Attends all mandatory in-services and staff meetings.
Represents the organization in a positive and professional manner.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
Maintains current licensure/certification for position, if applicable.
Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
Compliance: Conducts job responsibilities in accordance with standards set forth in Rise Community Hospital Code of Conduct, Rise Community Hospital policy and procedures, applicable federal and state laws, and applicable standards.
Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous.

Qualifications:

Education: High School diploma or GED required, associate degree or higher preferred

Licenses/Certification: BLS certification required, CHAA or CHAM preferred

Experience: 1- year experience in an acute patient care setting preferred

Disclaimer:

This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.

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Refine Your Search

patient access representative jobs in gonzales la

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