Top 2576 Program specialist Jobs in Goodyear, Az

Client Success Manager
Company Nurse LLC —Phoenix, AZ
- From $80,000 a year
- Full-time
- Remote
- Sales
- Salesforce
- English
- Health insurance
- Dental insurance
Quick Apply
Client Services Representative
SafeinHome —Tempe, AZ
- $24.00 - $26.40 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Inventory Specialist - Goodyear, AZ
CEVALogistics —Goodyear, AZ
- $23.50 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
3d
ADMINISTRATIVE SPECIALIST
City of Surprise, AZ —Surprise, AZ
- $24.94 - $37.40 an hour
- Full-time
- Background check
- Research
- Office
- Paid holidays
- Health insurance
7d
Program Controls Specialist II
Honeywell Aerospace —Glendale, AZ
- Full-time
- Mid-level
- Continuous improvement
Shipping Specialist (1st shift) - Litchfield Park, Arizona
Sweetwater Sound —Litchfield Park, AZ
- Full-time
- Background check
- Warehouse experience
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
15h
Sr Learning Specialist
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Office
- Senior level
Talent Development Specialist
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Mid-level
- Children
- Pediatrics
Plant HR Specialist
Corning —Phoenix, AZ
- $79,519 - $109,339 a year
- Full-time
- Bachelor's degree
- Senior level
- Business
- Paid parental leave
- Disability insurance
Patient Appointment Services Specialist
Mayo Clinic —Phoenix, AZ
- $22.12 - $31.21 an hour
- Overtime
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
2d
Fulfillment Specialist
Chewy —Phoenix, AZ
- Full-time
- 18 years or older
- Forklift
- Ability to climb stairs
- Health savings account
- Health insurance
Community Based Outreach Team (Peer Support)
Community Bridges, INC —Goodyear, AZ
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Seasonal Safety Specialist - Day Shift
Macy’s —Goodyear, AZ
- $22.51 - $37.32 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Heavy lifting
- Store discount
- Paid holidays
10h
Program Controls Specialist I
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Entry level
- Commercial
Safety Specialist, Goodyear - Full Time
Macy’s —Goodyear, AZ
- $22.51 - $37.32 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Heavy lifting
- Store discount
- Paid holidays
Field Operations Specialist - Human Services Program - Phoenix, Arizona
The Workforce Group —Phoenix, AZ
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Central Supply Tech
Abrazo West Campus —Goodyear, AZ
- PRN
- Hospital
- Customer service
- English
Administrative Support Specialist
City of Glendale, AZ —Glendale, AZ
- $49,446.02 - $74,169.00 a year
- Full-time
- Word processing
- Writing skills
- Mid-level
2d
Program Specialist
State of Arizona —Phoenix, AZ
- $437.50 a month
- Full-time
- Google Workspace
- Hospital
- HIPAA
- Wellness program
- Paid parental leave
Employee Relations Specialist
Gopuff —Phoenix, AZ
- $65,000 - $95,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
14d

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Client Success Manager

Company Nurse LLC -
Phoenix, AZ

Quick Apply

Job Details

Full-time
From $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Sales
Salesforce
English
Microsoft Office
High school diploma or GED
Business development
Customer relationship management
Data-driven problem-solving
Workers' compensation

Full Job Description

The Client Success Manager is the lead relationship manager for Company Nurse, responsible for ensuring that strategic Client needs are identified and addressed, ensuring a high level of client satisfaction by being proactive toward achieving Client results as a strategic partner. The CSM role includes identifying benchmarks and goals, providing continuous improvement plans, and stewardship.

Only one company has focused on delivering real nurse triage for workers’ compensation since 1997. That’s Company Nurse. We are a growing company, but you’ll find we still have a small-business feel. Our culture is fun, positive, and collaborative. As a team, we embrace the following core values:

Do the right thing
Go the extra two miles
Driven to find solutions
Compassion for everyone
Work together to work it out

The Awesome Work You’ll Be Doing:

Serve as a trusted advisor and main point of contact for identifying and resolving complex Client challenges.
Provide best-in-class Client service by proactively providing strategic insights.
Demonstrate a clear understanding of the Client’s core structure and business needs and effectively implement plans to meet/exceed those needs.
Demonstrate understanding of Client requirements as well as the ability to articulate such to internal partners for successful implementation.
Work with Client to target program goals and objectives, e.g. claims volume and cost reduction, ER usage, and reporting lag reduction.
Provide marketing communication guidance to the Client as a means to increase program results.
Participate in strategic discussions pertaining to the Company’s goals for profitability and retention of Clients.
Utilizes Injury Summary Report and BI Analytics as consultative tools for guiding and recommending ways to improve results.
Provide detailed stewardship and program performance reviews with the Client at designated intervals.
Monitor key performance metrics in order to provide and implement improvement plans.
Demonstrate ability to build trust, collaboration, and support across the organization through open communication to drive results and achieve success.
Communicate effectively with the assigned Client Operations Specialist to mutually manage the Client program.
Proactively seek additional opportunities for business development and program expansion.
Present partner service opportunities were beneficial to the Client.
Support Sales team efforts and provide feedback to Sales as needed.
Support/participate in continuous process improvement activities as required.
Provide Client coverage for other CSMs as needed.

What We Need from You:

Bachelor’s degree or minimum of five (5) years' experience in Sales, Business Development, or Client Management role or a minimum of three (3) years' experience working as a Client Operations Specialist
Strong communication skills, written and spoken, high emotional intelligence with strong critical thinking skills
Organized, detail-oriented, and flexible to work in a fast-paced environment with changing priorities
Fluent written and oral English skills
Experience working in a team environment
Experience working in healthcare, or insurance preferred
To be a resident of one of the following states: AZ, CO, NV, TX, OR, TN, FL, NC, or VA

The environment you work in

When applicable and appropriate, consideration will be given to reasonable accommodation.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; adaptability to change; and ability to meet deadlines
Physical: Manual and finger dexterity and eye-hand coordination to provide accurate data entry and software navigation for the entire duration of work shift; extensive computer keyboard for extended periods of time; ability to sit for extended periods of time; travel is minimal
Auditory/Visual/Communication: Hearing, visual, and speaking clearly

The statements contained in this document are intended to describe the general nature and level of work being performed by an employee assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

It is a requirement that applicants live in one of the following states. Please list which one you live in: AZ, CO, NV, TX, OR, TN, FL, NC, VA
Please describe your experience working in a client management role:
What do you feel are the most important characteristics of a Client Success Manager?
Please describe your salary expectations:
Describe your approach and comfort of upselling a client:
What do you feel is the most important trait in a Client Success Manager?

Education:

High school or equivalent (Preferred)

Experience:

Sales: 1 year (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

program specialist jobs in goodyear, az

Client Success Manager

Client Services Representative

Inventory Specialist - Goodyear, AZ

ADMINISTRATIVE SPECIALIST

Program Controls Specialist II

Shipping Specialist (1st shift) - Litchfield Park, Arizona

Sr Learning Specialist

Talent Development Specialist

Plant HR Specialist

Patient Appointment Services Specialist

Fulfillment Specialist

Community Based Outreach Team (Peer Support)

Seasonal Safety Specialist - Day Shift

Program Controls Specialist I

Safety Specialist, Goodyear - Full Time

Field Operations Specialist - Human Services Program - Phoenix, Arizona

Central Supply Tech

Administrative Support Specialist

Program Specialist

Employee Relations Specialist

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