Floral
Job Description
Reports To: Floral Manager
Floral Associate
Who we are at Adams
At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.
What we’re looking for
Adams employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Floral Associate, means providing warm, attentive service, keeping floral displays fresh, organized, and visually appealing, and using product knowledge to assist customers with selections for any occasion.
Your Day-to-Day
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Provide friendly, knowledgeable service and assist customers with floral selections and orders
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Greet customers and prioritize their needs over other tasks
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Create simple floral arrangements and bows, and package products attractively
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Maintain clean, organized work areas including sales floor, counters, and display spaces
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Handle register transactions and take special orders in person and over the phone
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Prep and care for fresh flowers upon delivery
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Monitor inventory and report or place orders as needed
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If assigned, receive and inspect floral deliveries
What you bring to the Farm
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Knowledge and willingness to learn on all floral products and how to put together an arrangement
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Knowledge and willingness to learn about design techniques, flower care, and handling
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Help customers with any questions or concerns on floral products or orders
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Ability to demonstrate and set the example for Adams’ culture and values
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Ability to operate Adams’ point of sale systems
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Willingness to work collaboratively and communicate with a team of co-workers and managers
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Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
Working Conditions
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Able to safely use knives, scissors, hot glue device, any floral tools
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Able to stand for majority of your shift
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Consistently move, adjust, and position items weighing up to 50 pounds
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Occasionally ascend/descend a stepstool, stepladder, and/or ladder
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Repeating motions that may include the wrists, hands and/or fingers for duration of shift
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Communicate with others to exchange information
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Moving self in different positions to accomplish tasks including in tight and confined spaces
Perks of the Job
At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like Pet Insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs.
At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally.
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.
I understand that other responsibilities may be required and confirm that I am able to carry out the duties of this position.
