Top 5 Syteline Jobs in Grabill, In

Customer Service Representative
Fort Wayne Wire Die —Fort Wayne, IN
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Concrete Pump Dispatcher
Miller’s Concrete Pumping —Grabill, IN
- $22 - $32 an hour
- Full-time
- Oracle
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10h
Warehouse Manager
Lippert —Yoder, IN
- Full-time
- Customer service
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Buyer II
Flint & Walling —Kendallville, IN
- Full-time
- Microsoft Excel
- Oracle
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d

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Functional Business Analyst
Jayco Inc —Middlebury, IN
Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa.
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syteline jobs near grabill, in

Customer Service Representative

Fort Wayne Wire Die -
Fort Wayne, IN

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Customer communication
Teamwork
Email customer support
Microsoft Outlook
Customer service
Spreadsheets
Customer order taking
Sales order data entry
Administrative experience
Managing clients in a customer support role
Organizational skills
Associate's degree
Technical Proficiency
Quality data entry
Time management
Office experience
Customer data entry

Full Job Description

CAREER OPPORTUNITY

Always a Wire Die Leader

Fort Wayne Wire Die is an established leader in wire die technology and precision tooling for the wire and cable industry. We are committed to quality, responsive service, and long-term customer relationships.

We are seeking a 1st Shift Customer Service Representative to provide accurate, professional customer support and help coordinate order activity across internal teams.

ABOUT THE ROLE
This position serves as a key customer contact for orders, quotations, delivery updates, and service inquiries. The ideal candidate is organized, detail-oriented, and able to communicate effectively while supporting accurate and timely customer service.

KEY RESPONSIBILITIES

In this role, you will support customers and coordinate with internal departments to help ensure requests are handled accurately, efficiently, and professionally.

· Respond to customer calls, emails, and requests in a timely and professional manner.

· Process orders, verify specifications, prepare quotations, and coordinate shipping details.

· Collaborate with scheduling, production, quality, sales, and other teams to provide updates and resolve issues.

· Review customer needs, order history, and product details to support accurate product selection.

· Assist with customer concerns related to shipping, invoicing, order status, and quality.

· Other duties as assigned.

QUALIFICATIONS

· Two-year college degree or equivalent experience preferred.

· Two to four years of customer service experience.

· Experience or coursework in sales, marketing, office administration, or a related field preferred.

· Proficiency with Excel, Word, Microsoft Outlook, and standard office technology.

· Experience with Infor SyteLine ERP software preferred, but not required.

REQUIRED SKILLS

The successful candidate will demonstrate strong communication, organization, accuracy, and technical proficiency.

· Professional verbal and written communication skills

· Accurate data entry and order processing skills

· Strong attention to detail, organization, and time management

· Proficiency with Microsoft Office tools, including Word, Excel, and Outlook

· Ability to enter, update, and maintain customer information in business systems

· Experience with order entry, inventory, or ERP-style systems preferred

· Ability to review product specifications, order details, and shipping information for accuracy

· Ability to use email, spreadsheets, and digital records to track customer requests and follow-up items

· Ability to multitask

· Strong interpersonal skills and the ability to work effectively in a collaborative team environment are essential.

WORK ENVIRONMENT

This is a 1st shift, office-based position that requires regular use of a computer, telephone, and standard office equipment.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

We want to be respectful of your time throughout the hiring process. What hourly rate or hourly pay range would you need to seriously consider this opportunity?
Do you have ERP experience with Infor/Syteline? If yes, how many years of experience do you have?

Education:

Associate (Preferred)

Experience:

Customer service: 2 years (Preferred)

Work Location: In person

Quick Apply

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syteline jobs in grabill, in

Customer Service Representative

Concrete Pump Dispatcher

Warehouse Manager

Buyer II

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