Top 4 Desktop support technician Jobs in Grand Island, Ne

IT Field Service Technician
DSS Management Inc —Grand Island, NE
- $40,000 - $55,000 a year
- Full-time
- Dental office
- HIPAA
- Mid-level
- Mileage reimbursement
- Paid holidays
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IT Network Technician I
FIVE POINTS BANK —Grand Island, NE
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
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9h
IT Service Desk Level 1 Engineer
Eakes Office Solutions —Grand Island, NE
- $50,000 - $60,000 a year
- Weekends as needed
- Ability to lift 50 pounds
- Driver's License
- In-person
- Relocation assistance
- Health insurance
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8d
Senior Installation Field Engineer
MKS2 Technologies —Grand Island, NE
- $75,000 - $80,000 a year
- Computer science
- Computer Science
- Up to 50% travel
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OSP Field Technician
Viaero Fiber Networks —Grand Island, NE
Be the eyes and ears of communication with the Permitting Jurisdictions, the Contractor and all Sub-Contractors in the field, as well as the Viaero Fiber…
$24 - $27 an hour
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Instrumentation and Electrical Technician Tue-Fri
POET —Fairmont, NE
Be expected to receive calls after hours, including weekends and holidays, in the event of an emergency bioprocessing situation that would require electronic or…
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9d

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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7d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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desktop support technician jobs near grand island, ne

IT Field Service Technician

DSS Management Inc
Grand Island, NE

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Job Details

Full-time
$40,000 - $55,000 a year

Benefits

Mileage reimbursement
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Laptop (troubleshooting support)
Windows
Printer (troubleshooting support)
Microsoft Office
Driver's License
IT experience within healthcare
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop administration
Peripheral hardware support
Active Directory management
Mobile devices

Full Job Description

(PREFERRED) Experience working with an MSP (Managed Service Provider) and/or IT consulting firm, supporting MULTIPLE client networks.

We are seeking a Field Support Technician to provide onsite and remote technical support for healthcare offices across multiple states. This role is responsible for troubleshooting end-user issues, deploying and maintaining IT equipment, supporting healthcare applications, and ensuring reliable operation of client environments in compliance with healthcare security and privacy standards.

The ideal candidate is customer-focused, technically capable, organized, and comfortable traveling to client locations. Experience supporting medical practices, dental offices, clinics, or healthcare organizations is highly preferred.

Key Responsibilities

End-User Support

Provide Tier 1 onsite and remote support for desktops, laptops, printers, mobile devices, and peripherals
Troubleshoot hardware, software, connectivity, and user access issues
Respond to tickets, phone calls, and escalations within SLA requirements
Support Microsoft Windows environments and Microsoft 365 applications
Assist users with password resets, MFA setup, email issues, and account access
Document all work performed in the ticketing system

Healthcare Office Support

Support Electronic Medical Record (EMR/EHR) systems and practice management software
Troubleshoot issues with:
Workstations-on-wheels
Label printers
Scanners
Prescription printers
Imaging stations
VoIP phones
Coordinate with healthcare software vendors when needed
Ensure minimal disruption to patient care operations

Field Services & Deployments

Travel to client sites for:
New office setups
Hardware deployments
Network equipment installation
Workstation setup
Office relocations
Install and configure:
PCs and laptops
Printers and scanners
Wireless access points
Basic network switches/firewalls
Perform preventative maintenance and onsite assessments

Security & Compliance

Follow HIPAA security and privacy standards
Maintain confidentiality of protected health information (PHI)
Support endpoint protection and security best practices
Escalate suspicious activity or security incidents appropriately
Ensure devices meet company security standards

Documentation & Communication

Maintain accurate documentation of:
Client environments
Equipment inventories
Procedures and resolutions
Communicate clearly with clients, vendors, and internal teams
Provide professional customer service during onsite visits

Required Qualifications

1–3 years of IT support experience in an MSP or healthcare environment
Strong customer service and communication skills
Experience with:
Windows 10/11
Microsoft 365
Active Directory
Printers and peripherals
Ability to troubleshoot hardware and software issues independently
Valid driver’s license and reliable transportation
Ability to travel regularly between client sites and occasionally across state lines
Ability to lift and transport equipment up to 50 lbs

Compensation & Benefits

Competitive salary
Mileage reimbursement or company vehicle
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Overtime opportunities

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off

Work Location: In person

Quick Apply

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desktop support technician jobs in grand island, ne

IT Field Service Technician

IT Network Technician I

IT Service Desk Level 1 Engineer

Senior Installation Field Engineer

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