Top 2 Information technology intern Jobs in Grand Rapids, Mi

IT Support Intern
Natural Choice Foods Inc. (Daily Deals Food Outlet) —Marne, MI
- $17 - $18 an hour
- Part-time
- Microsoft Outlook
- Computer Science
- Computer literacy
- Employee assistance program
- Employee discount
Quick Apply
9d
IT Help Desk Intern
Rockford —Grand Rapids, MI
- Office
- Ability to sit for extended periods
- Internship
- Flexible schedule
Quick Apply

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IT Support Intern

Natural Choice Foods Inc. (Daily Deals Food Outlet) -
Marne, MI

Quick Apply

Job Details

Part-time | Internship
$17 - $18 an hour
9 days ago

Benefits

Employee assistance program
Employee discount

Qualifications

Desktop computer repair
Computer operation
Office equipment routine maintenance
Customer communication
Operating systems
Microsoft Outlook
Computer Science
Smartphone (troubleshooting support)
Associate's degree in computer science
Computer literacy
Spreadsheets
Laptop (troubleshooting support)
Hardware maintenance
Information Systems
Incident Escalation
Printer (troubleshooting support)
Associate's degree in information technology
Associate's degree in Information Systems
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Networking equipment (troubleshooting support)
Computer Information Systems
Microsoft Teams
SharePoint
Technical customer support for office equipment
Application Maintenance
Cybersecurity

Full Job Description

IT Support Intern

Part Time | Monday and Wednesday

Do you enjoy solving problems, helping others, and learning how technology supports day-to-day business operations? Are you interested in gaining hands-on experience with computer hardware, software, Microsoft 365, network troubleshooting, and IT support? If so, you may be a fit for our IT Support Intern opportunity at Natural Choice Foods.

Mission

At Natural Choice Foods, our mission is to partner with food manufacturers to recover value from excess inventory by providing access to markets that need quality food at extreme value.

Company Values

Never Settle | Be Accountable | Do the Right Thing | Win Together

Job Summary:

The IT Support Intern is responsible for providing first-level technical support to employees across Natural Choice Foods and Daily Deals. This role serves as a primary point of contact for technology-related issues and supports the installation, maintenance, and troubleshooting of computer hardware, software, mobile devices, printers, scanners, and network connectivity.

This position is a great opportunity for someone looking to gain real-world IT experience while supporting business users and working closely with senior IT staff. The ideal candidate has strong customer service skills, a passion for technology, and a desire to learn and grow within the IT organization.

A Sample of the Role:

Help Desk & End User Support

Provide first-level technical support for desktops, laptops, mobile devices, printers, scanners, and peripheral equipment.
Monitor the company’s ticket management system, respond to support requests, document resolutions, and escalate complex issues when appropriate.
Troubleshoot hardware, software, operating system, and application issues for end users.

Systems & Application Support

Assist users with Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint.
Assist with network connectivity troubleshooting, including Wi-Fi and VPN-related issues.
Follow cybersecurity policies and procedures to help protect company systems and data while providing professional and courteous customer service.

Operations & Technology Support

Support warehouse technologies, including handheld RF scanners, workstation terminals, and label printers.
Participate in technology rollouts, upgrades, equipment setup, and special projects.
Maintain inventory records for IT hardware, peripherals, and software assets.

Your Natural Ingredients to Win:

Associate degree in Information Technology, Computer Science, Information Systems, or a related field; or equivalent combination of education, technical training, and relevant experience.
0–2 years of IT support, help desk, technical support, internship, or equivalent experience.
Strong customer service skills with the ability to communicate technical information clearly and professionally.
Basic knowledge of computer hardware, software, operating systems, mobile devices, printers, and peripheral equipment.
Experience or familiarity with Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint.
Ability to troubleshoot common desktop, laptop, network connectivity, Wi-Fi, VPN, and application issues.
Ability to document support steps, resolutions, and follow-up actions accurately in a ticket management system.
Self-motivated with the ability to work independently while contributing to a team environment

Benefits of a Key Account Lead:

Start on the Date of Hire:

Weekly Pay
Employee discount at Daily Deals Food Outlet
Employee Assistance Program (EAP)

https://naturalchoicefoods.com/careers-2/job-openings/

NCF is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Do you need any disability-related accommodations or other considerations in the application process? Notify our Human Resources department upon submitting your application by email.

Quick Apply

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information technology intern jobs in grand rapids, mi