Top 19 Outbound call center representative Jobs in Grand Rapids, Mi

Patient Access Associate Representative
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- 1 year
14h
Customer Service - Call Center (Onsite Only)
Miedema Asset Management —Byron Center, MI
- $18 - $19 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Call Center Representative
Xtend —Grand Rapids, MI
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
All Weather Seal of West Michigan Inc —Grand Rapids, MI
- $15 - $50 an hour
- Part-time
- Computer literacy
- No experience needed
- Computer skills
- Paid training
Quick Apply
Call Center Representative
CU*Answers, Inc. —Grand Rapids, MI
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Inbound Sales Consultant (Hybrid - Grand Rapids, MI)
Farmers Insurance Group —Grand Rapids, MI
- $40,000 - $50,000 a year
- 8 hour shift
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Fair chance
- Paid training
- Paid parental leave
Confirmation Call Center Manager
Bath Planet —Grand Rapids, MI
- $55,000 - $75,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Supervising experience
- Dental insurance
- Opportunities for advancement
Quick Apply
Member Services Associate
Xtend, Inc —Grand Rapids, MI
- $15 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Member Services Rep
CU* Answers —Grand Rapids, MI
- $15 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Leadership
Quick Apply
SDR – Prospector
Applied Innovation —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- Paid holidays
Quick Apply
Experienced Lawn Care Sales Representative
All Green Corporation —Jenison, MI
- $18 - $23 an hour
- Full-time
- Computer literacy
- Residential
- Computer skills
- Paid training
- Mileage reimbursement
Quick Apply
Assistant Store Manager
Buckle —Grand Rapids, MI
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- 401(k)
- Paid time off
Quick Apply

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Client Representative (Entry Level Sales)
Valente Group, Inc. —Grand Rapids, MI
Opportunities for travel, networking, and team events. No prior sales experience required. Work toward daily and weekly performance sales goals.
$55,000 - $65,000 a year
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11d
Client Partner, Enterprise Sales
T-Mobile USA, Inc. —Grand Rapids, MI
7–10 years of enterprise sales experience with a proven history of driving new customer acquisition, creating opportunities, and closing high-value deals (…
$101,700 - $305,800 a year

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Inside Sales Representative - W2 With Weekly Bonuses
Feazel Roofing,LLC —New Albany, OH
Work a targeted list of warm and outbound leads — no blind cold calling into the void. Experienced in sales, appointment setting, or outbound calling.
$15 - $20 an hour
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
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Patient Access Associate Representative

Corewell Health -
Grand Rapids, MI

Apply Now

Job Details

Full-time
14 hours ago

Qualifications

High school diploma or GED

Full Job Description

Location Grand Rapids, Michigan, United States of America Category Administrative and Clerical Job Id R217116 Job Type Full time Day (United States of America) REGULAR Hybrid

Shift and status

Full time, Monday to Friday, 8:00 a.m. to 4:30 p.m.

Job Summary

Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient

Access Services Center performance indicators, as well as Corporate values and codes of excellence.

Essential Functions

Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations.
Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status.
Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership.
Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements.
Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed.
Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments.
Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines.
Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule.
May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.

Qualifications

Required

High School Diploma or equivalent
1 year of relevant experience

Preferred

Associate’s degree

As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare!

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Heart & Vascular Center - 2900 Bradford St NE - Grand Rapids

Department Name

Cardiology Bradford - Medical Group West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

8:00 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Apply Now

Refine Your Search

outbound call center representative jobs in grand rapids, mi

Patient Access Associate Representative

Customer Service - Call Center (Onsite Only)

Call Center Representative

Call Center Representative

Call Center Representative

Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Confirmation Call Center Manager

Member Services Associate

Member Services Rep

SDR – Prospector

Experienced Lawn Care Sales Representative

Assistant Store Manager

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About Corewell Health

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