Top 5 Voip engineer Jobs in Grand Rapids, Mi

Director, Enterprise Network And Communications
Meijer —Grand Rapids, MI
- Full-time
- 7 years
- Computer Science
- Bachelor's degree
- Store discount
- Paid parental leave
IT Technician Engineer Administrator
Exceed Consulting —Byron Center, MI
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Windows
- Mentoring
- Health savings account
- Health insurance
Quick Apply
IT Systems Engineer
M W Watermark Llc —Holland, MI
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply

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ODW Logistics Inc —Columbus, OH
Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them. Extensive technical knowledge of standard networking…
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Corporate One FCU —Columbus, OH
LAN (Local Area Network), WAN (Wide Area Network), VoIP (Voice over Internet Protocol) and Internet infrastructure design and implementation.
$122,000 - $129,000 a year
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Director, Enterprise Network And Communications

Meijer -
Grand Rapids, MI

Apply Now

Job Details

Full-time

Benefits

Store discount
Paid parental leave
Parental leave

Qualifications

Vendor relationship building
Zero Trust security
Fiscal management
Zero Trust Architecture (Architecture security)
Wireless networking
Infrastructure as Code (IaC)
AIOps
Cloud management tools
Public Cloud
Bachelor's degree
Network switching
Cloud networking
Voice over internet protocol (VoIP) configuration
Telephone systems
Network routing
Process improvement planning
ITIL implementation
Automation tools
Project stakeholder communication
SD-WAN
Senior leadership

Full Job Description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth

Please review the job profile below and apply today!

Strategic technology leader responsible for the vision, operational maturity, and continuous improvement of Meijer’s enterprise network and unified communications infrastructure. This role spans LAN/WAN, wireless, SD-WAN, data center networking, voice/UCaaS and contact center platforms all aligned to enterprise risk, business continuity, and digital transformation. The ideal candidate builds high-performing teams, establishes rigorous ITSM/ITIL practices, leads changes with discipline, and communicates infrastructure health and roadmap clearly to executive leadership.

What You'll Be Doing:

Strategic Planning & Roadmap

Own a 5-year network and voice strategy aligned to business growth, digital transformation, and risk tolerance; define and track KPIs/OKRs and present progress to senior leadership.

Partner with enterprise architecture, security, and business stakeholders to align infrastructure investments with IT strategy and capital planning.

Operational Maturity & Service Excellence

Build and sustain a mature ITSM operating model (incident, problem, change, configuration management) aligned to ITIL best practices; own SLAs, OLAs, and capacity plans.

Establish practice observability practices using AIOps and structured runbooks to reduce MTTR; oversee NOC operations and 24/7 enterprise reliability.

Change Management & Risk Governance

Chair and co-chair the Network Change Advisory Board (CAB); enforce standardized change controls, risk assessments, and rollback plans; track change-related incidents and drive continuous improvement.

Partner with cybersecurity on network segmentation, zero-trust architecture, and vulnerability management; lead major incident response and structured post-incident reviews.

Team Leadership

Recruit, develop, and retain a high-performing team of network engineers, architects, and voice specialists; define career paths, skill development plans, and succession planning.

Foster cross-functional collaborations with infrastructure, security, applications, and business teams.

Voice & Unified Communications

Oversee enterprise voice platforms including UCaaS, CCaaS, SIP trunking, and collaborations tools; drive store and contact center modernization and ensure platform resiliency and compliance

Vendor & Financial Management

Manage strategic vendor relationships and hold partners accountable to SLAs; lead sourcing, negotiation, and renewal of major contracts.

Develop and manage the network and voice CAPEX/OPEX budget; identify cost optimization opportunities without compromising reliability and security.

What You Will Bring with You

Bachelor’s degree in computer science, Information Technology, or related field.

12+ years’ experience in network/voice infrastructure in an enterprise environment.

7+ years’ experience in a senior level leadership role.

Deep expertise in enterprise networking: routing/switching, SD-WAN, wireless, data center networking, and network security (zero-trust, segmentation).

Experience with AIOps, observability platforms, network automation (Ansible, Terraform), and cloud networking (Azure, GCP, SASE/SSE).

Proven track record building ITSM/ITIL practices and leading organizational changes including technology migrations and process re-engineering with measurable outcomes.

Experience in enterprise voice / UCaaS, and SIP/VoIP platforms; strong financial acumen managing multi-million-dollar budgets.

Excellent executive communication skills; translating technical complexity into business language for senior stakeholders.

Background in retail/distribution or large multi-site enterprise environments.

Apply Now

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voip engineer jobs in grand rapids, mi

Director, Enterprise Network And Communications

IT Technician Engineer Administrator

IT Systems Engineer

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