Top 317 workforce manager Jobs in grand rapids, mi

Hub Manager
Yzer Last Mile LLC —Grand Rapids, MI
- $65,000 - $75,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Assistant General Manager
Peppino's Pizzeria & Sports Grille —Kentwood, MI
- $58,000 - $70,000 a year
- Weekends as needed
- High school
- 5 years
- English
- Health insurance
- 401(k)
Quick Apply
11d
Director Of Operations
Snelling Grand Rapids —Comstock Park, MI
- $125,000 a year
- Full-time
- Office
- Administrative experience
- Senior level
Quick Apply
7d
Human Resources Manager
CFS —Grand Rapids, MI
- $80,000 - $100,000 a year
- Full-time
- School experience
- 5 years
- Office
1d
Business Development Representative
PeopleReady —Grand Rapids, MI
- $61,500 - $79,077 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Inside Sales Account Manager
Baudville Brands —Grand Rapids, MI
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Human Resources Manager
Robroy Enclosures —Belding, MI
- Full-time
- Background check
- US work authorization
- Recruiting
- Health savings account
- Health insurance
Quick Apply
Construction Superintendent Assistant / Management Trainee
Home Builder —Rockford, MI
- $15 - $20 an hour
- Full-time
- OSHA
- Construction site
- Inventory management
Quick Apply
1d
Hospice RN Perceptor
CorsoCare —Wyoming, MI
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
2d
Housing Support Advocate
YWCA West Central Michigan —Grand Rapids, MI
- $19.25 - $20.00 an hour
- Weekends as needed
- Background check
- Spanish
- Mid-level
- Health savings account
- Health insurance
Quick Apply
15h
Rapid Re-Housing Support Advocate
YWCA West Central Michigan —Grand Rapids, MI
- $19.25 - $20.00 an hour
- Weekends as needed
- Background check
- Spanish
- Mid-level
- Health savings account
- Health insurance
Quick Apply
15h
Architectural Territory Sales Manager
Atlas Roofing Corporation —Grand Rapids, MI
- Full-time
- Remote
- Background check
- 7 years
- Bachelor of Science
- Paid training
- AD&D insurance
Quick Apply
Machinist - 2nd Shift
Trane Technologies —Grand Rapids, MI
- $24.76 - $29.90 an hour
- Overtime
- Customer service
- Pass drug screening
- English
Human Resources Director
Burnips Equipment Company —Dorr, MI
- Up to $110,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Machinist - 2nd Shift
Trane Technologies —Grand Rapids, MI
- $24.76 - $29.90 an hour
- Overtime
- Customer service
- Pass drug screening
- English
Director of Manufacturing
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- 5 years
- Mentoring
- Senior level
- Paid holidays
- Dental insurance
Quick Apply
6d
Recruiter
The Xcel Group —Comstock Park, MI
- $20 an hour
- Part-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
2d
Wood Finisher - 2nd Shift
Kelly Services —Grand Rapids, MI
- $18 - $22 an hour
- Full-time
- English
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Store Lead
The Men's Wearhouse, LLC —Grandville, MI
- $16 - $20 an hour
- Sales
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Human Resources Advisor - Recruitment
County of Kent —Grand Rapids, MI
- $71,403 - $81,212 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Referral program

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Hub Manager

Yzer Last Mile LLC -
Grand Rapids, MI

Apply Now

Job Details

Full-time
$65,000 - $75,000 a year

Qualifications

Road transportation operations
DOT (Department of Transportation) regulations

Full Job Description

Yzer is seeking Hub Manager to oversee daily operations of a last-mile delivery, ensuring accurate sorting, dispatch, and on-time delivery of all packages within the assigned service area. This role provides leadership to delivery drivers and hub staff, manages performance metrics, and ensures compliance with all safety, quality, and operational standards. The Hub Manager is responsible for workforce scheduling, inventory and package flow management, resource planning, and maintaining a high-performance, customer-focused culture. They serve as the primary point of accountability for operational excellence, problem resolution, process improvements, and maintaining a clean, safe, and efficient hub environment. The role requires strong leadership, communication, and decision-making skills in a fast-paced, high-volume delivery environment.

Pay Scale: $65K to $75K per year

Hours: 40 standard, however additional hours will be necessary based on customer needs. M-F starting at 5:00AM

Job Responsibilities:

Operational Leadership

Manage daily hub operations, including inbound package receipt, sortation, routing, staging, dispatch, and end-of-day reconciliation.

Ensure packages are processed accurately and dispatched on schedule to meet delivery expectations and SLAs.

Oversee the duty assignment process while maintaining compliance with IC contract guidelines and business rules.

Maintain operational readiness, hub organization, and adherence to company safety and quality standards.

Team Management

Lead and manage warehouse staff.
Conduct hiring, scheduling, training, coaching, and performance evaluations.
Address employee concerns, enforce company policies, and administer corrective actions when necessary.
Foster a positive, productive, and safety-focused work environment.

Independent Contractor Management

Serve as the primary point of contact for Independent Contractors regarding operational expectations, routes, and performance metrics.
Ensure ICs receive accurate manifests, route information, and necessary operational communications.
Monitor IC service performance, including on-time delivery, scan compliance, and customer satisfaction.
Address performance or service-level concerns through contract-based feedback, performance improvement discussions, and adherence to non-employee engagement guidelines.
Maintain strict compliance with the IC model—no direction, control, or behavior inconsistent with contractor relationships.

Performance & Quality Control

Track and manage operational KPIs such as on-time delivery rate, exception volume, scan compliance, and productivity metrics.
Implement process improvements to increase efficiency and reduce errors.
Investigate and resolve delivery issues, escalations, and customer-impacting incidents.
Ensure all packages are processed accurately and exceptions are handled quickly and correctly.

Safety & Compliance

Enforce all DOT, OSHA, and company safety standards within the hub and during delivery operations.
Conduct safety briefings, audits, and incident investigations.
Ensure proper maintenance and inspection of company vehicles and equipment.

Communication & Coordination

Serve as the primary operational point of contact for corporate operations, logistics partners, and internal departments.
Communicate daily expectations, volume updates, and operational priorities to the team.
Collaborate with regional leadership to align goals, staffing, and strategic initiatives.

Problem Solving & Decision Making

Respond quickly to operational disruptions such as staffing shortages, delivery delays, weather impacts, equipment issues, and package anomalies.
Make real-time decisions that maintain service quality and minimize customer impact.
Use data to identify trends, root causes, and opportunities for improvement.

Physical Requirements/Work Environment

The work environment and physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift up to 50 lbs. and move packages as needed.

Ability to stand, walk, and work in a warehouse environment for extended periods.

Ability to work in varied weather conditions and physical environments.

Qualifications:

3+ years of operations, logistics, or transportation management experience.
Prior experience working with Independent Contractors, vendors, or 1099 delivery partners.
Understanding of last-mile routing, delivery operations, and DOT/OSHA guidelines.
Ability to work flexible hours including early mornings, evenings, weekends, and peak seasons.

Preferred

Experience in parcel delivery, gig-economy logistics, or e-commerce distribution.
Experience using TMS/WMS delivery or fleet management systems.
Safety, compliance, or logistics certifications.

Skills:

Strong leadership skills with the ability to manage frontline teams in a fast-paced environment.
Strong analytical abilities and comfort managing KPIs and operational data.
Excellent communication, organization, and conflict management skills

Work Location: In person

Apply Now

Refine Your Search

workforce manager jobs in grand rapids, mi

Hub Manager

Assistant General Manager

Director Of Operations

Human Resources Manager

Business Development Representative

Inside Sales Account Manager

Human Resources Manager

Construction Superintendent Assistant / Management Trainee

Hospice RN Perceptor

Housing Support Advocate

Rapid Re-Housing Support Advocate

Architectural Territory Sales Manager

Machinist - 2nd Shift

Human Resources Director

Machinist - 2nd Shift

Director of Manufacturing

Recruiter

Wood Finisher - 2nd Shift

Store Lead

Human Resources Advisor - Recruitment

I want to receive the latest job alert for workforce manager in grand rapids, mi

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