Top 13 desktop support technician Jobs in grand rapids mi

Helpdesk Technician - IT
UFP Technologies —Grand Rapids, MI
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Disability insurance
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IT Support Technician (Part-time)
Tend.Harvest.Cultivate. —Grand Rapids, MI
- $22 - $26 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
6d
Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
- Email
- Microsoft Outlook
- Windows
- SharePoint
- Health insurance
- Paid time off
IT Refurbishment Technician
Comprenew —Grand Rapids, MI
- $17 - $21 an hour
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Support Technician
NuWave Technology Partners LLC —Grand Rapids, MI
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Work from home
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IT Help Desk Technician
HG Medical USA —Holland, MI
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
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14d
IT Support Technician
National Bulk Equipment Inc. —Holland, MI
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Profit sharing
- Health savings account
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CNC Service Technician
Multiax Technologies —Grandville, MI
- $55,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Travel
- Health savings account
- Health insurance
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Information Technology Infrastructure Specialist (with focus on Network Engineering and Security)
Holland Board of Public Works —Holland, MI
Bachelor’s degree in Computer Science, Information Management, Computer Networking or related field; or equivalent education and experience.
$85,000 - $105,000 a year
Technical Support Specialist II
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
An Associate’s Degree or equivalent certification(s) or training/work experience in the computer field. This position will receive incoming technical support…
14d

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IT Field Service Technician
StaffSource —Columbus, OH
Minimum 3 years of hands-on IT support experience (desktop, field, or technical support). This is a hands-on, field-based role requiring strong technical…
$22 - $33 an hour
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6d
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
Provide support to users relating to both hardware and software problems on their PC’s, laptops, printers, IoT equipment, office phones, and cell phones.
$65,000 - $75,000 a year
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desktop support technician jobs near grand rapids mi

Helpdesk Technician - IT

UFP Technologies -
Grand Rapids, MI

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

IT user and group management
Wireless access points
Firewall
IP networking

Full Job Description

About UFP Technologies:

UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufacturers in the world. The Company’s single-use and single-patient devices and components are used in a wide range of medical devices and packaging for minimally invasive surgery, infection prevention, wound care, wearables, orthopedic soft goods, and orthopedic implants.

UFP Technologies, Inc. offers a competitive benefits package, including but not limited to:

Medical, Dental, Vision, Life, Disability Insurance
401K with a matching contribution
Paid time off, Paid holidays, Employee discounts and much more!

Location: This position will be on-site full-time in Grand Rapids, MI. The position holder will need to be within commuting distance (within 45 min).

Helpdesk Technician Summary:

The Helpdesk Technician will be responsible for supervising the helpdesk system on a daily basis by addressing issues as they are received. Interacts with employees to troubleshoot and resolve IT-related complications while providing excellent customer service and communication. Supports Active Directory and Office 365.

Helpdesk Technician Essential Duties and Responsibilities:

Establishes and maintains a working knowledge of the system's screens, navigation, procedures, and processing requirements.
Supervises the day-to-day operations of the helpdesk system.
Fields incoming requests; acts as a dispatcher, escalating calls where appropriate and coordinating timely resolutions to users’ problems.
Assists with handling 1st tier issues, answering users' inquiries regarding computer software and hardware operation to resolve problems.
Installs and troubleshoots desktop hardware, printers, phones, etc.
Installs and troubleshoots Windows 10 / 11 Operating Systems including installing desktop applications.
Communicates clearly any technical solutions in a user-friendly, professional manner.
Performs consistent follow-up with users to ensure complete resolution and user satisfaction.
Creates and manages user security in Active Directory and business applications.
Performs all other duties as assigned or needed.

Helpdesk Technician Qualification Requirements:

High School diploma, or general education degree (GED), and
1 - 2 years’ experience supporting Windows 10 / 11, including software and driver installation preferred.
Working knowledge of Active Directory needed. Must have experience creating and modifying users.
Experience in a customer service environment required.
Must have a solid understanding of network protocols (i.e. DNS, DHCP, and TCPIP).
Must have a working knowledge of network hardware such as switches, firewalls, access points, etc.
Experience/familiarity with the following desired:
- Switches and routers (preferably Cisco)
- A+, Network+, or Security+ certifications

UFP Technologies, Inc. is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled.

#UFP #MI #LI-ONSITE #IND

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desktop support technician jobs in grand rapids mi

Helpdesk Technician - IT

IT Support Technician (Part-time)

Help Desk Support Technician

IT Refurbishment Technician

Support Technician

IT Help Desk Technician

IT Support Technician

CNC Service Technician

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