Top 99 Director of customer experience Jobs in Grand Rapids Mi

Executive Director
Cardinal Senior Living LLC —Grand Rapids, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Director of Manufacturing
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- 5 years
- Mentoring
- Senior level
- Paid holidays
- Dental insurance
Quick Apply
Director of Dining Services
ST. ANN'S HOME —Grand Rapids, MI
- $65,000 - $68,000 a year
- Full-time
- Background check
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Food Service Director
Aramark —Allendale, MI
- Sales
- Merchandising
- Residential
11d
Director of Operations
West Pharmaceutical Services —Walker, MI
- Background check
- Office
- Analysis skills
Director of Operations
DeWys Manufacturing —Marne, MI
- Full-time
- ERP systems
- Office
- Ability to lift 50 pounds
- Dental insurance
- Vision insurance
Quick Apply
democracyFIRST Regional Organizing Director (ROD) - MI
Progressive Turnout Project —Grand Rapids, MI
- Weekends as needed
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Dental insurance
Quick Apply
Brand Marketing Director
Founders Brewing Co. —Grand Rapids, MI
- 7 years
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Quick Apply
Director Claims Administration
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- HIPAA
- Office
- Bachelor's degree
Director of E-Commerce
Goodwill of Greater Grand Rapids —Grandville, MI
- Full-time
- Merchandising
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Executive Director, Sales
KeHE Distributors, LLC —Grand Rapids, MI
- $145,000 - $242,300 a year
- Weekends as needed
- Microsoft Outlook
- Merchandising
- Public speaking
- Health savings account
- Paid holidays
Alliance Marketing Director – Salesforce
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
- $122,500 - $504,500 a year
- 8 years
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Director of Technology
Forest Hills Public School District —Grand Rapids, MI
- Full-time
- Computer Science
- 5 years
- Research
Director of Distribution
AWI LEASING LLC —Grand Rapids, MI
- ERP systems
- Microsoft Office
- Travel
- Fuel card
- Cell phone reimbursement
Quick Apply
Operations Director
Sysco —Grand Rapids, MI
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Computer literacy
9d
Director Service Consulting
Dematic Corp. —Grand Rapids, MI
- $180,000 - $220,000 a year
- Full-time
- PMP
- Bachelor of Science
- Office
3d
Managed Services HR Payroll - Director
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
- $155,000 - $410,000 a year
- 11+ years
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Real Estate Strategy Director
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
- $122,500 - $504,500 a year
- 5 years
- Business development experience
- Bachelor's degree
- Paid holidays
- Health insurance
Assistant Store Director
Forest Hill Foods —Grand Rapids, MI
- Full-time
- Sanitation
- Mid-level
- Office
Quick Apply
11d
Director of Placement, Midwest Commercial Lines
Acrisure Great Lakes Partners Insurance Administrators, LLC —Grand Rapids, MI
- $185,000 - $225,000 a year
- Full-time
- 5 years
- Office
- Business development experience
- Commuter assistance
- Paid parental leave

I want to receive the latest job alert for director of customer experience in grand rapids mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer experience jobs near grand rapids mi

Director Of Dining Services jobs in Grand Rapids, MI

Store Director jobs in Grand Rapids, MI

Real Estate Director jobs in Grand Rapids, MI

Director Of Marketing jobs in Grand Rapids, MI

Director Of Operations jobs in Grand Rapids, MI

Director Of Technology jobs in Grand Rapids, MI

Director Of Manufacturing jobs in Grand Rapids, MI

Director Of Human Resources jobs in Grand Rapids, MI

Executive Director jobs in Grand Rapids, MI

Director jobs in Grand Rapids, MI

Regional Director jobs in Grand Rapids, MI

Commercial Director jobs in Austin, TX

Commercial Director jobs in San Antonio, TX

Commercial Pilot jobs in Texas

Commercial Pilot jobs in Michigan

Commercial Director jobs in Texas

Commercial Real Estate jobs in North Carolina

Commercial Banking jobs in San Antonio, TX

Commercial Director jobs in Boston, MA

Social Services Assistant jobs in Portland, OR

Executive Director

Cardinal Senior Living LLC -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Team leadership
Employee relationship building
Working with seniors
High school diploma or GED
Older adults
Care facility administration
General management
Stakeholder relationship building
Senior leadership

Full Job Description

Executive Director – Senior Living – Grand Rapids, MI

Reports to: Regional Director of Operations

Employment Type: Full-Time, Exempt

Position Summary:

The Executive Director is responsible for the overall leadership, management, and operation of the senior living community. This position ensures high-quality resident care and services, regulatory compliance, financial performance, employee engagement, and resident/family satisfaction. The Executive Director serves as the primary leader of the community and promotes a culture of excellence, compassion, and accountability.

Essential Duties:

Provide overall leadership and strategic direction for the community.
Ensure compliance with all federal, state, and local regulations.
Maintain a safe, resident-centered environment that promotes quality of life.
Oversee financial performance, including budgeting, revenue growth, expense management, and occupancy goals.
Recruit, develop, and retain qualified staff.
Foster positive relationships with residents, families, healthcare providers, and community partners.
Monitor and improve resident satisfaction and service quality.
Lead department managers to achieve operational and organizational goals.
Ensure preparedness for regulatory surveys and/or inspections.
Represent the community in professional and community organizations.

Qualifications:

High-School diploma required. Bachelor’s degree in healthcare administration, business administration or a related field highly preferred.
Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, or healthcare operations.
Demonstrated success in financial management and budget oversight.
Strong knowledge of healthcare regulations and compliance standards.
Excellent leadership, communication and interpersonal skills.
Ability to build and maintain positive relationships with residents, families, staff, and external stakeholders.
Experience with Microsoft Office including Word, Outlook, Excel, PowerPoint, and Teams.

Knowledge, Skills, and Abilities:

Strategic planning and operational management.
Team development and employee engagement.
Regulatory compliance and risk management.
Financial analysis and budgeting.
Conflict resolution and problem-solving.
Customer service excellence.

Benefits:

Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off
Bonus or incentive program, where applicable

How to Apply:

Interested candidates should submit a resume and cover letter outlining their qualifications and leadership experience in senior living or healthcare administration.

As part of the selection process, candidates will be required to complete a leadership and behavioral assessment to help evaluate management competencies and alignment with the organization’s values and culture.

Cardinal Senior Living is an Equal Opportunity Employer.

#CSL209

Quick Apply

Refine Your Search

director of customer experience jobs in grand rapids mi

Executive Director

Director of Manufacturing

Director of Dining Services

Food Service Director

Director of Operations

Director of Operations

democracyFIRST Regional Organizing Director (ROD) - MI

Brand Marketing Director

Director Claims Administration

Director of E-Commerce

Executive Director, Sales

Alliance Marketing Director – Salesforce

Director of Technology

Director of Distribution

Operations Director

Director Service Consulting

Managed Services HR Payroll - Director

Real Estate Strategy Director

Assistant Store Director

Director of Placement, Midwest Commercial Lines

I want to receive the latest job alert for director of customer experience in grand rapids mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected