Job Profile
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Executive Assistant within PNC's Regional President organization, you will be based in Grand Rapids MI.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Performs a broad, diverse, highly professional set of administrative support functions for the Regional President (RP) and Client and Community Relations (CCR) team. Takes ownership of calendar management, including advance planning, adjusting calendars to address urgent requests, and managing incoming calendar invites and emails. Applies appropriate judgment and determines when to seek input directly from the executives and/or team being supported.
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Under limited direction, supports team and leadership meetings as they engage with both internal stakeholders and external clients. This includes both in-person and virtual meeting coordination and logistics, such as ensuring technology availability, accessibility, slide sharing, agenda distribution, as well as assisting with notes and follow-up actions.
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Coordinates all travel arrangements expeditiously, accurately and in a cost-effective manner. Manages all aspects of a complete itinerary (meeting times, special events, socials, dinners), transportation logistics and required travel documents. Effectively manages expense reports to ensure timely submission, inclusion of all required detail and complete accuracy.
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Participates in volunteerism efforts and client events. This involves interactions with employees and executive leadership at both the market and enterprise levels. Provides support in areas related to events, foundation grants, reporting, administration of market’s PNC-owned tickets for client entertainment, and market calendars.
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Independently completes additional projects and special assignments that could include tactical execution items in support of day-to-day operations, professional presentations, information gathering, on-boarding, budget/process planning, and following-up on key decisions while ensuring absolute confidentiality of all sensitive information and communications.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Calendar Management, Office Administration, Organizing, Presentation Development, Prioritization, Researching
Accuracy and Attention to Detail, Confidentiality, Decision Making and Critical Thinking, Desktop Tools, Effective Communications, Flexibility and Adaptability, Listening, Office Administration
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
