Top 34 customer support coordinator Jobs in grandview mo

Warranty Service Coordinator
SAB —Lees Summit, MO
- $50,000 - $55,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
CX Coordinator
E3 XPS, Inc. —Lenexa, KS
- $42,000 - $52,000 a year
- Full-time
- Marketing
- Mid-level
- Contracts
- Paid holidays
- Health insurance
Quick Apply
Customer Support Coordinator / Dispatcher
Watchmen Security Services —Raytown, MO
- $20 - $25 an hour
- Full-time
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Account Coordinator
Georgia-Pacific —Kansas City, MO
- $25 - $29 an hour
- Monday to Friday
- ERP systems
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Overnight Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
7d
Member Experience Coordinator
Children's Hospital Association —Lenexa, KS
- $45,000 - $88,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Wellness program
- Paid parental leave
Quick Apply
Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
9d
Customer Service Coordinator
KC Fixture & Display, Inc. —Kansas City, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- No travel
Quick Apply
Account Coordinator
Clinical Reference Laboratory —Lenexa, KS
- $18 - $31 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
10d
Service Business Development Coordinator
Lee's Summit Honda —Lees Summit, MO
- $15 an hour
- Weekends as needed
- Dealership
- Computer literacy
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Account Coordinator, Client Success
CreativeOne —Overland Park, KS
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
Customer Experience Coordinator
Mosquito Joe —Independence, MO
- $18 - $20 an hour
- No nights
- Office
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
Service Coordinator
OTC Industrial —Lees Summit, MO
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Relocation assistance
Quick Apply
9d
Service Coordinator
OTC Industrial Technologies —Lees Summit, MO
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Relocation assistance
9d
Customer Support/Logistics Coordinator
Quicksilver Express Courier —Kansas City, KS
- $19 an hour
- Full-time
- Computer literacy
- Office
- Windows
- On-the-job training
Quick Apply
Account Coordinator
KC Fixture & Display, Inc. —Kansas City, MO
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Experience Coordinator
Airshare —Overland Park, KS
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Paid parental leave
- Disability insurance
Customer Care Coordinator
TruGreen Limited Partnership —Shawnee, KS
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Academic Programs Coordinator
ACADENTAL INC —Overland Park, KS
- $45,000 - $52,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Reimbursement Care Coordinator
PAYER MATRIX LLC —Overland Park, KS
- Research
- Mid-level
- Microsoft Office
Quick Apply

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Warranty Service Coordinator

SAB -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Phone communication
In-person customer service
Residential construction
English
Microsoft Office
High school diploma or GED
Driver's License
Attention to detail
Construction industry experience
Customer engagement
Conflict management
Client interaction via phone calls

Full Job Description

Local award-winning home builder in search of a full-time Warranty Service Coordinator to join our team. We place a lot of importance on providing exceptional quality and superior customer service. This position is a point of contact with our customers therefore outstanding customer service is highly regarded. Potential candidates must be honest, hard-working, and possess 2+ years of demonstrated experience in home construction including warranty service and repair. An individual who will be successful in this role will exude a positive and friendly attitude and possess the ability to build excellent working relationships with homebuyers, prospective homebuyers, and vendors. Skills that make this a match include: a friendly personality, creative, self-starter, eye for details and responsibility. You should be someone who values building good customer relationships and enjoys working with people.

Responsibilities of position:

Provide excellent customer service to new and current homeowners.
Address issues promptly, efficiently, and in a courteous manner.
Assist warranty manager with day-to-day tasks.
Schedule and attend walk-throughs and final walk-throughs.
Public speaking & giving presentations.
Effectively handle incoming service requests via email and over the phone from homeowners in an expedient and professional manner.
Logging all warranty service requests received from homeowners in the computer system.
Immediately contact appropriate warranty service team members to respond to new service calls.
Interface effectively with customers, warranty staff, vendors, subcontractors, construction field supervisors, new home sales consultants and management.
Heavy phone and computer use.
Maintain data in the computer system, such as checking off completed work, entering in walk through and closing dates, etc.
Working with PDFs, converting them to Word, updating them, and converting them back to PDF.
Provide homeowners with home care information.
Schedule warranty team for punch, pre-punch, warranty service and rentals.
Conduct quality control walk-throughs.
Other duties as assigned.

Employer maintains the right to modify job duties and responsibilities at its discretion. Employee will follow any other instruction, and perform other related duties as may be required to accommodate the needs of the business.

Requirements of position:

Must have a valid driver’s license with a safe driving record and must have reliable transportation.
Must pass pre-employment drug screen and background check.
Must have great references and work history.
Must have strong proficiency in Microsoft products (Word, Excel, Outlook, etc.).
Must have 2+ years of home construction industry experience, preferably in warranty.
Must have HS Diploma/GED.
Experience in customer service required.
Scheduling experience preferred.
Must be detail oriented & able to multi-task in a fast-paced work environment.
Highly organized and flexible, with exceptional follow-up.
Highly creative and must work well with others.
Professional and comfortable dealing with all types of personalities
Self-directed and motivated.
Excellent communication and listening skills with outstanding phone etiquette.
Strong work ethic that can work with minimal oversight.
Ability to multi-task and prioritize.
No phone reluctance in initiating calls to homeowners or team members.
A good sense of urgency to respond to customer calls and relay information to team members.
Ability to explain complex issues in a manner easily understood by industry personnel and customers with limited knowledge of construction processes or terminology.
Ability to work with contractors, laborers, employees at all levels, and customers with a high degree of professionalism.
Good problem/conflict resolution skills with the ability to influence others and manage conflict in a positive manner.
Able to listen empathetically and patiently and be personable with customers.

Physical Demand/Work Environment

Work is typically performed in an office environment. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift, move, carry, push, and pull up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Driving is required in this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with clients, staff, administration, subcontractors, vendors, and others encountered in the course of work.

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Hours

This is a full-time position; business hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Occasional travel throughout the Kansas City metropolitan area.

Please submit cover letter, resume and salary requirements.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

home construction: 2 years (Preferred)

Language:

English (Required)

License/Certification:

driver's license (Required)

Ability to Commute:

Lees Summit, MO 64086 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in grandview mo

Warranty Service Coordinator

CX Coordinator

Customer Support Coordinator / Dispatcher

Customer Account Coordinator

Overnight Emergency Response Center Coordinator

Member Experience Coordinator

Emergency Response Center Coordinator

Customer Service Coordinator

Account Coordinator

Service Business Development Coordinator

Account Coordinator, Client Success

Customer Experience Coordinator

Service Coordinator

Service Coordinator

Customer Support/Logistics Coordinator

Account Coordinator

Customer Experience Coordinator

Customer Care Coordinator

Academic Programs Coordinator

Reimbursement Care Coordinator

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