Top 2762 Client specialist Jobs in Grapevine, Tx

Airline Support Supervisor
Accommodations Plus International —Fort Worth, TX
- $27 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
9d
AR Collections Clerk
Beacon Hill Staffing Group —Coppell, TX
- Up to $25 an hour
- Military encouraged
- Fair chance
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Regional Support Specialist - Flower Mound, TX
Anywhere Real Estate —Flower Mound, TX
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave
10d
Digital Services/Reprographics Assistant
Burnett Specialists —Dallas, TX
- $25 - $28 an hour
- Customer service
- Mid-level
- Organizational skills
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Claims (Billing) Specialist / Patient Account Representative - Healthcare
Guidehouse —Lewisville, TX
- $38,000 - $64,000 a year
- Hybrid work
- Customer service
- Basic math
- Office
- Health savings account
- Paid holidays
Client Service Specialist
Ameriprise Financial —Southlake, TX
- Full-time
- Office
- US work authorization
- Experience equivalent to degree accepted
- Work from home
Client Solutions Specialist
JCR —Flower Mound, TX
- $26 - $28 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Estates Hotline Specialist
Charles Schwab —Westlake, TX
- $26.92 - $40.87 an hour
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
11d
Patient Access Specialist
Access Healthcare Services —Dallas, TX
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
Quick Apply
Customer Success Specialist
Papyrus Software USA —Southlake, TX
- $70,000 - $80,000 a year
- Full-time
- 5 years
- IT
- Senior level
Quick Apply
CLIENT SERVICES SPECIALIST
THE TRADE GROUP MANAGEMENT LLC —Grapevine, TX
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
4d
Receptionist - Client Service Specialist
CityVet —Bedford, TX
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Scheduler - Remote
US Anesthesia Partners, Inc. —Dallas, TX
- $19.95 - $31.92 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
13d
Support Specialist
ALDRIDGE —Irving, TX
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Paid time off
Patient Account Manager (Remote)
Conifer Physician Services —Frisco, TX
- $72,509 - $108,763 a year
- Full-time
- Remote
- Microsoft Excel
- CPA
- Writing skills
- Health savings account
- AD&D insurance
Medical Records Processing Specialist Onsite
Healthmark Group —Grapevine, TX
- $17 - $21 an hour
- Full-time
- Customer service
- Office
- In-person
- Paid holidays
- Health insurance
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Client Relationship Specialist
AE Perkins —Dallas, TX
- $50,000 - $53,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Specialist, Ops Escalation Support
Charles Schwab —Westlake, TX
- $26.92 - $38.46 an hour
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
3d
Client Experience Associate
Fidelity TalentSource —Westlake, TX
- Temporary
- Microsoft Word
- Microsoft Outlook
- Sales
12d
Customer Service Representative
WorldVia —Dallas, TX
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

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Airline Support Supervisor

Accommodations Plus International -
Fort Worth, TX

Quick Apply

Job Details

Full-time
$27 an hour
9 days ago

Qualifications

Vendor relationship building
Customer communication
Team member evaluation
Customer relationship building
Spreadsheets
Coaching
Performance feedback (performance evaluation method)
Managing clients in a customer support role
Team development
Customer relationship management
Mentoring
Productivity software
Business operations
Team motivation (leadership skill)
Team building

Full Job Description

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

The Airline Support Supervisor is responsible for leading and overseeing a team of Airline Support Specialists who provide crew accommodation and transportation support to our airline partners. This role ensures exceptional customer service, operational efficiency, and compliance with client Service Level Agreements (SLAs).

The Airline Support Supervisor serves as the primary point of escalation for operational challenges, supports employee development and performance, and works closely with airline partners and internal departments to ensure the successful delivery of crew accommodation services.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position located on-site in Fort Worth, Texas.

Flexible scheduling is required and may include evenings, weekends, holidays, overtime, and on-call support based on operational and client needs.

Essential Functions

Supervise and support Airline Support Specialists to ensure efficient and effective customer service.
Monitor daily operations to ensure crew hotel and transportation requests are processed accurately and timely.
Serve as the primary escalation point for complex client, vendor, or operational issues.
Maintain strong working relationships with airline partners and ensure client expectations are consistently met.
Monitor workload distribution, productivity, and service levels across the team.
Coach, mentor, and develop team members through regular feedback and performance discussions.
Conduct quality reviews of employee work and customer interactions.
Assist with onboarding, training, and continuous development of Airline Support Specialists.
Provide performance metrics and operational reporting to management.
Respond to irregular operations (IROPS) and support staffing and operational adjustments as needed.
Coordinate with hotels, transportation providers, and other vendors to support client needs and service recovery efforts.
Identify opportunities to improve processes, service quality, and operational efficiency.
Assist with scheduling and workforce planning to ensure appropriate coverage.
Ensure compliance with company policies, client requirements, and operational procedures.
Collaborate with internal departments to resolve service issues and improve client satisfaction.
Support management with employee performance management and corrective action processes as needed.
Perform additional duties as assigned.

Competencies

Strong leadership and team-building skills.
Excellent customer service orientation.
Strong judgment and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and conflict-resolution skills.
Exceptional verbal, written, and interpersonal communication skills.
Strong organizational and time-management abilities.
Attention to detail and commitment to accuracy.
Ability to build and maintain strong client and vendor relationships.
Adaptability within a 24/7 operational environment.
Proficiency with Microsoft Office and operational technology systems.

Required Experience and Qualifications

Minimum 2 years of supervisory or team lead experience preferred.
Previous experience in airline operations, crew scheduling, crew accommodations, travel, hospitality, or customer service environments strongly preferred.
Experience managing employee performance and coaching team members.
Strong client relationship management experience.
Proficiency in Microsoft Office Suite, including Excel.
Experience working in a fast-paced operational environment.
Knowledge of airline operations and irregular operations (IROPS) is preferred.
Experience with reservation systems, hotel booking platforms, or travel technology is a plus.

The good faith compensation rate for this position is $27.00 USD per hour. Actual compensation may vary based on experience, qualifications, skills, and business needs.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.

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Refine Your Search

client specialist jobs in grapevine, tx

Airline Support Supervisor

AR Collections Clerk

Regional Support Specialist - Flower Mound, TX

Digital Services/Reprographics Assistant

Claims (Billing) Specialist / Patient Account Representative - Healthcare

Client Service Specialist

Client Solutions Specialist

Estates Hotline Specialist

Patient Access Specialist

Customer Success Specialist

CLIENT SERVICES SPECIALIST

Receptionist - Client Service Specialist

Scheduler - Remote

Support Specialist

Patient Account Manager (Remote)

Medical Records Processing Specialist Onsite

Client Relationship Specialist

Specialist, Ops Escalation Support

Client Experience Associate

Customer Service Representative

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