Top 17779 Knowledge manager Jobs in Grapevine, Tx

Senior Manager, Loyalty & CRM
Dave & Buster's —Coppell, TX
- $90,300 - $120,400 a year
- Full-time
- 7 years
- Marketing
- Office
- Health insurance
- Dental insurance
Workforce Manager
Moxie Pest Control —Irving, TX
- $70,000 - $90,000 a year
- Hybrid work
- 5 years
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Sales Knowledge Platform Manager
DSI —Richardson, TX
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Travel reimbursement
- Profit sharing
Quick Apply
10d
Payor Contract Manager, Infusion
Elevance Health —Plano, TX
- $111,132 - $166,698 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Employee stock purchase plan
- Paid holidays
3d
Sales/Digital Manager
Vytwo —Dallas, TX
- $65 an hour
- Full-time
- Hybrid work
- 7 years
- Software development
- Senior level
- Work from home
Quick Apply
Group Investigations Manager
JCPenney —Dallas, TX
- $81,000 - $189,000 a year
- Full-time
- 5 years
- Continuous improvement
- Travel
- Store discount
- Paid holidays
6d
POLICE RECORDS SYSTEM MANAGER
North Richland Hills City Hall —North Richland Hills, TX
- $62,673 - $88,884 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance
Mgr, Credentialing
PDS Health —Irving, TX
- $93,000 - $117,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Trade school
- Dental insurance
- 401(k)
Manager, Early Talent Development
Keurig Dr Pepper —Frisco, TX
- $120,000 - $140,000 a year
- Email
- 5 years
- Mid-level
- Bachelor's degree
- Mileage reimbursement
- Paid parental leave
Operations Manager
JOYA Health —Irving, TX
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
9d
Training Manager
Sazerac Company —Carrollton, TX
- From $104,932 a year
- Spanish
- 7 years
- English
Quick Apply
Tiktok Crystal Shop Online Manager
Liveology Digital Media INC —Addison, TX
- $6,000 - $10,000 a month
- Full-time
- Salesforce
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Talent Development & Engagement Manager
Susan G. Komen —Dallas, TX
- $68,000 - $87,000 a year
- Full-time
- Remote
- 5 years
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
13d
Professional Learning Manager, Texas
IXL Learning —Dallas, TX
- Full-time
- Remote
- School experience
- 5 years
- Bachelor of Science
Program Manager/Training Lead
Contact Government Services, LLC —Dallas, TX
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Program Manager, Vendor Management Operations
Oscar Health —Dallas, TX
- $100,602 - $132,040 a year
- Overtime
- Remote
- Mid-level
- 4 years
- Paid parental leave
- Paid holidays
Quick Apply
Talent Mgmt Program Mgr 1
Baylor Scott & White Health —Dallas, TX
- Mid-level
- Bachelor's degree
- Product management
- Health insurance
- Tuition reimbursement
3d
Contracts Manager
ABACUS —Dallas, TX
- Contract
- Remote
- 5 years
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
Center Manager (Full-time) - Texas
OrangeTwist —Highland Village, TX
- $150,000 - $250,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Sr Continuous Improvement Manager
Keurig Dr Pepper —Irving, TX
- $130,700 - $180,000 a year
- Email
- 3 years
- Bachelor's degree
- Travel
- Mileage reimbursement
- Paid parental leave

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Senior Manager, Loyalty & CRM

Dave & Buster's -
Coppell, TX

Apply Now

Job Details

Full-time
$90,300 - $120,400 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Audience analysis
Marketing project management
Program design
Customer retention strategy
Market segmentation (product management technique)
Customer segmentation analysis
Email marketing segmentation
Bachelor's degree
Leading team collaboration initiatives
Marketing analytics
Cross-functional team management
Personalized marketing automation
Project stakeholder communication
Marketing controlled experiments research
Stakeholder relationship building
Cross-functional communication
Stakeholder management

Full Job Description

Job Description:

At Dave & Buster’s, we're focused on creating engaging experiences that keep guests coming back. The Senior Manager, Loyalty & CRM will play a critical role in driving guest retention, frequency, and lifetime value through data-driven CRM strategies, personalized communications, and loyalty program optimization across both Dave & Buster’s and Main Event.

This leader will be responsible for developing and executing the CRM and loyalty marketing roadmap, leveraging guest insights, segmentation, lifecycle marketing, and promotional strategies to deepen guest engagement and drive measurable business results. The ideal candidate is both strategic and analytical, with a strong understanding of customer behavior, loyalty program management, and omnichannel marketing execution.

Key Responsibilities

CRM Strategy & Lifecycle Marketing

Develop and execute the CRM strategy across email, SMS, push notifications, and other emerging channels to drive guest acquisition, engagement, retention, and reactivation.
Design and optimize customer lifecycle journeys that deliver personalized experiences at key moments in the guest journey.
Utilize customer data, segmentation, and behavioral insights to create targeted campaigns that increase visitation frequency, loyalty participation, and guest lifetime value.
Establish testing frameworks and measurement plans to continuously improve campaign performance and customer engagement.

Loyalty Program Management

Lead the ongoing evolution and optimization of loyalty programs across Dave & Buster’s and Main Event.
Partner with cross-functional stakeholders to develop loyalty strategies, promotions, and member experiences that drive enrollment, engagement, and retention.
Identify opportunities to enhance program value, improve member satisfaction, and increase program profitability.
Oversee loyalty offer creation and management within designated marketing and offer management platforms.

Analytics & Performance Optimization

Monitor and analyze CRM and loyalty program performance, providing actionable insights and recommendations to improve business outcomes.
Develop reporting and KPI frameworks to evaluate campaign effectiveness, customer behavior trends, and program health.
Translate complex data into clear business recommendations for senior leadership.
Partner with analytics and technology teams to improve audience targeting, personalization capabilities, and measurement methodologies.

Cross-Functional Leadership

Collaborate closely with Brand Marketing, Digital, Operations, Technology, Analytics, Creative, and agency partners to deliver integrated guest engagement strategies.
Serve as a subject matter expert on CRM, customer retention, and loyalty best practices across the organization.
Influence stakeholders and drive alignment across multiple teams to successfully execute strategic initiatives.
Partner with internal and external vendors to maximize platform capabilities and identify opportunities for innovation and automation.

Member Acquisition & Engagement

Develop strategies to drive loyalty membership growth through digital, in-venue, and promotional acquisition efforts.
Identify opportunities to improve member onboarding, activation, and long-term engagement.
Champion a guest-centric mindset, ensuring CRM and loyalty initiatives enhance the overall guest experience.

What You'll Need to Have

Bachelor's degree in Marketing, Communications, Business, or a related field.
7+ years of experience in CRM, loyalty, lifecycle marketing, retention marketing, or related disciplines.
Proven success developing and executing CRM and loyalty strategies that drive measurable business results.
Deep understanding of customer segmentation, personalization, lifecycle marketing, and customer journey orchestration.
Hands-on experience with Salesforce Marketing Cloud or comparable CRM/marketing automation platforms.
Experience building and optimizing automated journeys, audience segmentation strategies, and testing programs.
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into action.
Experience managing loyalty programs, customer engagement initiatives, or rewards-based marketing programs.
Exceptional project management skills with the ability to manage multiple priorities in a fast-paced environment.
Strong communication, presentation, and stakeholder management skills.
Demonstrated ability to influence cross-functional teams and drive initiatives from concept through execution.

Preferred Qualifications

Experience within retail, restaurant, hospitality, entertainment, gaming, or consumer-facing brands.
Familiarity with customer data platforms (CDPs), personalization tools, and emerging CRM technologies.
Working knowledge of HTML and email development best practices.
Experience leading agency relationships and external vendor partnerships.

WHAT’S IN IT FOR ME?:
Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

Exclusive discounts on food and games at D&B & Main Event.
Paid Time Off (PTO) that increases with tenure.
10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
Medical, dental, vision and voluntary benefits
Part Time/Full Time benefits available
Sub Benefits:
SurgeryPlus, and Telehealth benefits
401k with company match following 6 months of employment.
Buster’s Legacy Fund (Support Team Members during difficult Times)
Employee Assistance Program (EAP) Offerings.
Work out facility on-site.
Employee Power Card | Free Video Games.

We work hard, play hard and have FUN!

Salary Range:

90300

120400

We are an equal opportunity employer and participate in E-Verify in states where required.

Apply Now

Refine Your Search

knowledge manager jobs in grapevine, tx

Senior Manager, Loyalty & CRM

Workforce Manager

Sales Knowledge Platform Manager

Payor Contract Manager, Infusion

Sales/Digital Manager

Group Investigations Manager

POLICE RECORDS SYSTEM MANAGER

Mgr, Credentialing

Manager, Early Talent Development

Operations Manager

Training Manager

Tiktok Crystal Shop Online Manager

Talent Development & Engagement Manager

Professional Learning Manager, Texas

Program Manager/Training Lead

Program Manager, Vendor Management Operations

Talent Mgmt Program Mgr 1

Contracts Manager

Center Manager (Full-time) - Texas

Sr Continuous Improvement Manager

I want to receive the latest job alert for knowledge manager in grapevine, tx

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Key Responsibilities

CRM Strategy & Lifecycle Marketing

Loyalty Program Management

Analytics & Performance Optimization

Cross-Functional Leadership

Member Acquisition & Engagement

What You'll Need to Have

Preferred Qualifications

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