Top 257 Customer experience associate Jobs in Green Bay, Wi

Customer Experience Support Associate
Winland Foods, Inc. —De Pere, WI
- $21.16 - $31.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
13d
Gift Shop Associate - Percy's Perks
Bellin Health —Green Bay, WI
- 8 hour shift
- Sales
- Hospital
- Entry level
- Health insurance
- Tuition reimbursement
13d
Warehouse Associate
First Supply LLC —Green Bay, WI
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Organizational skills
2d
Customer Service Associate
Yanda's Distributing —Green Bay, WI
- $750 - $1,500 a week
- Full-time
- 18 years or older
- No experience needed
- English
- On-the-job training
- Professional development assistance
Quick Apply
3d
Stock Associate
Gents, Chaps, and Blokes —Green Bay, WI
- $35,380 - $37,010 a year
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Associate Specialist, Patient Access
Ensemble RCM LLC —Green Bay, WI
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Customer Service Associate
Walgreens —Green Bay, WI
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Retail Store Inventory Management Associate
Ron's Wisconsin Cheese —Luxemburg, WI
- From $17 an hour
- Full-time
- Inventory management
- Customer service
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Associate Trade Sales Rep
Pella Windows & Doors of Wisconsin —De Pere, WI
- $50,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Bachelor's degree
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Associate
ATI —Appleton, WI
- $23 - $32 an hour
- Overtime
- Heavy equipment operation
- Military
- Assembly
- Health savings account
- Paid holidays
9d
Warehouse Associate
ProAmpac —Wrightstown, WI
- From $20 an hour
- 8 hour shift
- Background check
- Forklift
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Warehouse Associate - Weekend Crew
Toys For Trucks —Appleton, WI
- $18.50 - $20.00 an hour
- Weekends only
- Customer service
- Warehouse
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
Retail Sales Associate
Spectrum —Green Bay, WI
- $18 an hour
- Full-time
- Spanish
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
1d
Mobile Associate - Retail Sales
T-Mobile USA, Inc. —Kaukauna, WI
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
9d
Warehouse Associate - 1st Shift
Endries International, Inc. —Brillion, WI
- $16 an hour
- Full-time
- Basic math
- Forklift
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Supplier Quality Associate Manager
Trilliant Food —Little Chute, WI
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Associate Brand Manager
Trilliant Food —Little Chute, WI
- $96,000 - $110,000 a year
- Full-time
- Background check
- Merchandising
- Pass drug screening
Quick Apply
Associate Brokerage Accounts
FedEx Supply Chain, Inc —Green Bay, WI
- Microsoft Excel
- Ability to walk for extended periods
- Basic math
- Paid jury duty
- Paid parental leave
Production Associate, no experience necessary!
Kitchen Fresh Foods —Green Bay, WI
- $15.50 - $16.00 an hour
- 8 hour shift
- No experience needed
- Assembly
- Fair chance
- Paid training
- Health savings account
Quick Apply
13d
Lead Retail Sales Associate
AbleLight —Green Bay, WI
- $14 an hour
- Part-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Store discount
- Health insurance
Quick Apply

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Customer Experience Support Associate

Winland Foods, Inc. -
De Pere, WI

Quick Apply

Job Details

Full-time
$21.16 - $31.20 an hour
13 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED
Productivity software

Full Job Description

At Winland Foods, our success starts with people who live our values of Excellence, Quality, Integrity, Respect, and Collaboration every day.

This role is an individual contributor position responsible for the successful execution of tasks that enable a positive customer experience in meeting their expectations. This role is integral to managing and executing product samples. The Customer Experience Support Associate will establish and maintain effective relationships across many areas of the business which could include, but not limited to commercialization, sales, supply chain, operations, finance, transportation, warehousing, and information technology. These relationships are key to successfully meeting customer expectations.

Employee Type:

Full time

Location:

WI Green Bay

Job Type:

Customer Service

Job Posting Title:

Customer Experience Support Associate

Job Description:

Schedule: Remote Monday and Friday; In office Tuesday to Thursday

Work Location: 1120 Employers Blvd, De Pere, WI 54115

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Salary, based on experience and other qualifications: $21.16/hr - $31.20/hr with additional bonus potential

Roles and Responsibilities:

Maintains knowledge of and independently executes the product samples process.
Participates in managing sample requests.
Completes accurate and professional white labeling of outgoing products when required.
Manages sample room inventory in Excel and makes available to requestors.
Fulfills samples requests from the samples room to include preparation of parcel labels.
Understands the end-to-end sales process to support processes.
Manage customer orders to ensure availability of ordered product, adjusting for and communicating proactively any potential shortages to the customer and the commercial organization.
For customers that meet a volume threshold, complete an analysis of standard inventory reports to anticipate customer impacts in the next 30 to 60 days, escalating to a Leader or an Analyst when potential concerns are identified.
Provides proactive, professional internal stakeholder communication and external customer communication on any issues in meeting customer fulfillment expectations. Communication takes place primarily through written form in email and Microsoft Teams, including responding to customer inquiries within 24 hours.
Updates and maintains documentation on customer communications, inquiries, and interactions in a timely fashion in the system.
Demonstrates ability to identify and resolve issues affecting overall service to the customer and positively influence key performance indicators.
Proactively identifies and resolves recurring customer issues.
Provides input and updates to training/reference materials as needed in coordination with their leader.
Attends skill set enhancement training as needed and available.
Maintains relationships across all areas of the business, including but not limited to commercialization, sales, supply chain, operations, finance, transportation, warehousing, and information technology.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

High school diploma required.
Post secondary education in Supply Chain, Business or related field preferred.
Minimum of 2 years of experience in a customer-facing role, supply chain, warehousing, or transportation is preferred.
High attention to detail with excellent organizational skills.
Ability to manage multiple tasks in a high-change environment.
Working knowledge of Microsoft Office is required.
Working knowledge of ERP Systems (ex. SAP) and Power BI is preferred.
Strong written and verbal communication skills are required.
The ability to work occasional overtime is required.
Ability to perform repetitive motions 90% of the time required: PC Keyboard.

EEO Statement:

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.

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Refine Your Search

customer experience associate jobs in green bay, wi

Customer Experience Support Associate

Gift Shop Associate - Percy's Perks

Warehouse Associate

Customer Service Associate

Stock Associate

Associate Specialist, Patient Access

Customer Service Associate

Retail Store Inventory Management Associate

Associate Trade Sales Rep

Manufacturing Associate

Warehouse Associate

Warehouse Associate - Weekend Crew

Retail Sales Associate

Mobile Associate - Retail Sales

Warehouse Associate - 1st Shift

Supplier Quality Associate Manager

Associate Brand Manager

Associate Brokerage Accounts

Production Associate, no experience necessary!

Lead Retail Sales Associate

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