Top 213 Helpdesk technician Jobs in Greenbelt Md

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
4d
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Helpdesk Technician
Digital Consultants, LLC —Bethesda, MD
- $60,000 - $73,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
7d
Helpdesk Technician - Tier II
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Circuit Activation Engineer - TS/SCI clearance
General Dynamics Information Technology —Arlington, VA
- $93,662 - $116,150 a year
- Full-time
- Computer Science
- System design
- Office
- Paid time off
- 401(k) matching
IT Technical Support (Sr. staff) Korean Bilingual
Linkstarsolution corporation —Washington, DC
- $72,000 a year
- Contract
- Computer Science
- 5 years
- English
Quick Apply
14h
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Desktop Support Specialist
Oneida Techical Solutions —Fort Belvoir, VA
- $65,000 - $80,000 a year
- 8 hour shift
- Background check
- Bachelor of Science
- Writing skills
- Health savings account
- Health insurance
Quick Apply
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
IT Helpdesk Technician
Empowering Minds Resource Center —Glen Burnie, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Help Desk Technician
Edgewater Federal Solutions, Inc. —Washington, DC
- $37.76 an hour
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- AD&D insurance
- Paid holidays
12d
Help Desk Technician
Howard University —Washington, DC
- $45,000 - $51,600 a year
- Full-time
- Mid-level
- 3 years
- University
- 403(b) matching
- Commuter assistance
IT Help Desk Specialist
AHU Technologies Inc —Washington, DC
- $32 - $35 an hour
- Full-time
- 11+ years
- Mid-level
- High school diploma or GED
Quick Apply
IT Helpdesk Specialist
Terrestris Global Solutions —Washington, DC
- $41.82 - $46.91 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Tuition reimbursement
- Retirement plan
Quick Apply

I want to receive the latest job alert for helpdesk technician in greenbelt md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near greenbelt md

Helpdesk Specialist jobs in Washington, DC

Desktop Support Technician jobs in Washington, DC

Helpdesk Technician jobs in Washington, DC

IT Support jobs in Bethesda, MD

IT Support jobs in Washington, DC

Helpdesk Technician jobs in Glen Burnie, MD

Remote Clinical Documentation Specialist jobs in Florida

Medical Records Specialist Remote jobs in Baltimore, MD

Helpdesk Specialist jobs in Brownsburg, IN

Training Specialist jobs in Chicago, IL

Helpdesk Specialist jobs in San Mateo, CA

Helpdesk Specialist jobs in East Meadow, NY

Helpdesk Specialist jobs in Brea, CA

Desktop Support Technician jobs in Rochester, NY

Desktop Support Technician jobs in Andrews Afb, MD

Rv Technician jobs in Georgia

Er Technician jobs in Menifee, CA

Desktop Support Technician jobs in New Berlin, WI

Desktop Support Technician jobs in Chattanooga, TN

Peer Support jobs in Charlotte, NC

Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
4 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in greenbelt md

Desktop Support Specialist (Temporary Position)

Help Desk Technician (Tier 1)

Tier 1 Helpdesk Technician

IT Support Technician I

Helpdesk Technician

Help Desk Technician

Desktop Support Technician

Helpdesk Technician - Tier II

Circuit Activation Engineer - TS/SCI clearance

IT Technical Support (Sr. staff) Korean Bilingual

Help Desk Technician - TS/SCI W/ Polygraph

Desktop Support Specialist

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

Outreach Subject Matter Expert (SME)

IT Helpdesk Technician

Help Desk Technician

Help Desk Technician

Help Desk Technician

IT Help Desk Specialist

IT Helpdesk Specialist

I want to receive the latest job alert for helpdesk technician in greenbelt md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected