To Qualify For This Position You Must Live Within One Hour Of Our Hermitage, TN Office.
AdvanceCare Health Services, LLC is seeking a Manager for our Waiver Services Programs (DDA, ECF, CLS) to oversee and manage our program aimed at supporting individuals with developmental disabilities and ensure services are delivered with excellence, compliance, and compassion. The role requires you be able to manage programs and lead staff while also possessing a strong strategic mindset with organizational, communication, and leadership skills and an ability to develop innovative solutions.
The ideal candidate will have a strong background in DDA. ECF. CLS (Waiver) programs for TN Department of Disability and Aging, social work, program development, be a reliable individual, self-starter, with a a high level of energy and great attention to detail.
As Manager you will ensure that our individuals get the care they need and that we have the necessary resources to provide that care. Your hard work and meaningful efforts will help us continue providing the highest quality care possible. Provide excellent care for individuals with intellectual and developmental disabilities within a community and family setting.
This is a Full-time Hybrid position combining home office flexibility with travel for site visits, in office, and other responsibilities as required, coming to the office as little as 2 days each week after being fully trained.
You will need to have a 27" or larger monitor, keyboard, and mouse to use with our company-issued laptop. (If you are coming to the office to pick up your equipment, we can loan you the monitors, keyboard, and mouse as well).
You must have high-speed internet.
Responsibilities and Requirements:
- *Oversee the overall management and the day-to-day operations of the Waiver Department
- *Carry out the company vision with a positive work ethic and proven leadership skills; Assist in scheduling job assignments
- *Hire, train and supervise employees, providing adequate staffing while ensuring continuity and consistency in delivery and quality of services
- *Participate in the recruitment of Caregivers and marketing for new individuals
- *Maintain on-call responsibilities as needed
- *Communicate non-medical practice policies and assist and coach as needed.
- *Monitor work assignments, provide feedback, and provide evaluations of performance. Redirect and discipline as needed
- *Attend Circles of Support and be an active participant in developing and implementing Individual Support Plans that maintain or enhance independence and satisfaction
- *Perform physical assessment through observation, inspection, and interview at residential sites
- *Identify needs and provide input for planning and/or follow-up
- *Develop protocols and plans as needed to document steps to address problems, goals, environmental issues, mobility issues, and other needs of the Individuals Served.
- *Create outcome staff instructions as needed and document them in the record. Monitor outcomes weekly to ensure staff instructions are adequate.
- *Implement teaching with Caregivers and Individuals Served as needed. Work closely with the Individual's Circle of Support to ensure all needed instructions are provided.
- *Create reports monthly as assigned
- *Implement ISP consistently and effectively and focus on person-centered outcomes. Identify rationale and anticipated funding needs for each individual served and prepare the justification needed to provide support for additional funding.
- *Work with physicians and other health care professionals in keeping informed of changes in individuals' health status. Notify physician and/or other healthcare professionals immediately of significant changes in condition; *Work in collaboration with the physician and other healthcare professionals by sharing information relevant to the changing health status, ensuring HIPAA guidelines are strictly followed.
- *Perform other tasks and responsibilities as assigned and needed.
Qualifications
- *Relevent degree preferred.
- * Should have a minimum of 2-year experience working with DDA, ECF, CLS, and Waiver and be familiar with the requirements of the Department.
- *Must possess good computer skills, including but not limited to email, google products, and Microsoft Office products.
- *Should have the ability to write business reports
- *Must be able to travel occasionally;
- *Must maintain regular attendance
- *Must be able to walk distances, climb stairs, work, and drive in changing weather conditions
- *Have the ability to complete multiple projects and prioritize as needed to ensure those projects are completed timely.
- *Capable of working with minimal supervision
- *Must have a clean driving record
Physical Requirements
This role combines office-based work with some active, hands-on responsibilities. While much of your time will be spent sitting at a desk, you should be comfortable with physical activity, such as climbing stairs, moving, or lifting.
- Ability to sit for extended periods.
- Repetitive hand/wrist movements and fine motor skills.
- Lifting, carrying, bending, stooping, reaching overhead, pushing, and pulling.
- Must be able to climb stairs.
- Work often includes sitting, with periods of standing, walking, and lifting.
Work Environment
This full-time role that offers a hybrid work-from-home arrangement, using company-provided systems to stay connected and productive. It requires a quiet, professional workspace when working from home, reliable internet, and the ability to stay focused and organized without direct supervision. Regular communication with leadership and team members is essential, and when working from home, timely responsiveness during business hours is expected.
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Paid Orientation
- Paid Training
You must be flexible and willing to work and learn on the fly!
You should be comfortable with software and technology and be an overall organized person.
Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology
Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and a drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.
Please respond to this ad with a resume and we will contact qualified applicants . Any submissions without a resume attached will not be considered.
Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and efforts required. From time to time other duties may be assigned. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- (Answer is Required) Rate your computer skills from 1 to 10.
- (Answer Required) How many years of working with ADULTS with intellectual and developmental disabilities do you have?
- (Answer is Required) THIS IS A REQUIREMENT - Do you live within an hour of Hermitage, TN?
- (Answer is Required) How many years of working directly with the Adult Family Model Provider Program within the IDD, ECF, CLS programs?
- (Answer is Required) How many years of DDA, CLS, ECF programs management experience do you have?
- (Answer Required To Be Considered for the Position) Which positions on your resume reflect your (direct hands on) TN Dept of Disabilities and Aging, DDA, ECF, CLS and Family Model Provider experience? THIS POSITION(S) MUST SHOW ON YOUR RESUME TO BE CONSIDERED.
Education:
Experience:
- Working with Adults with intellectual disabilities: 1 year (Preferred)
- Google Workspace: 1 year (Preferred)
- Working with Adults with developmental disabilities: 1 year (Preferred)
- DIDD, DDA, ECF, CLS Adult Family Model Provider managing : 1 year (Preferred)
- DDA, ECF, CLS Program/Case Management: 1 year (Required)
Work Location: Hybrid remote in White House, TN 37188