Top 8 Help desk support Jobs in Greenville, Nc

IT Support Technician
Computer Peripherals Unlimited —Greenville, NC
- $17.50 - $22.50 an hour
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Paid time off
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Level III Representative
State of North Carolina - Health & Human Services —Martin County, NC
- $41,206 - $72,113 a year
- Full-time
- Hybrid work
- High school
- 5 years
- Writing skills
- Paid parental leave
- Health insurance
IT Support Specialist II
Coastal Beverage Company Inc —Farmville, NC
- Full-time
- Clean driving record
- Mid-level
- Office
- Disability insurance
- Health insurance
IT Systems and Network Specialist
S & R Computer Associates Inc —Greenville, NC
- $42,000 - $62,000 a year
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health insurance
- Paid time off
Quick Apply
Technology Resource Specialist III
Pitt County Schools —Greenville, NC
- Full-time
- School experience
- Google Workspace
- Clean driving record
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance

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Level III Representative
State of North Carolina - Health & Human Services —Martin County, NC
Handle escalated and complex customer inquiries from calls transferred from Level I and Level II reps. Resolve common user errors, screen issues, or data entry…
$41,206 - $72,113 a year
10d
Human Services Coordinator III (DSS)
Nash County, NC —Nashville, NC
A master's degree in the field of psychology, sociology, or social work and two years of. Employee will conduct a quality assurance review of a representative…
$65,231 a year
10d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Schedule:* Monday – Friday | Day Shift.
$20 - $23 an hour
Quick Apply
Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
Quick Apply
4d

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help desk support jobs near greenville, nc

IT Support Technician

Computer Peripherals Unlimited
Greenville, NC

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Job Details

Permanent | Full-time
$17.50 - $22.50 an hour

Benefits

Health insurance
Paid time off
401(k) matching
Retirement plan

Qualifications

Customer communication
Teamwork
Clear verbal communication
Serving clients
Software troubleshooting
Customer service
Windows
Printer (troubleshooting support)
Sonicwall
Technical support
Microsoft Office
User training (technical support)
Technical user customer support
DHCP
Driver's License
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Network protocols
Virtualization
CompTIA Network+
IT support
Computer networking
IP networking
Customer support technician experience
Network routing
CompTIA Server+
Desktop administration
Peripheral hardware support
Active Directory

Full Job Description

Job Title: IT Support Technician

Location: Greenville, NC
Job Type: In Office & Onsite / Full-Time
Expected Hours: 40 hours/week

About Us

CPU Managed IT Solutions is a growing MSP (Managed Services Provider) serving small to mid-sized businesses across Central to Coastal North Carolina. We support a wide range of industries including medical, legal, service, and industrial sectors. Our mission is to deliver professional, proactive, and personable IT services that help our clients succeed.

We’re growing quickly and looking to expand our team with a reliable and motivated technician who’s ready to develop their skills in a fast-paced, collaborative environment.

Summary

This IT Support Technician position offers the best of both worlds — working remotely to handle support tickets and providing onsite service to our valued clients when needed. The ideal candidate is a dependable, resourceful problem-solver who’s eager to grow in the IT field and can communicate clearly with both clients and internal teams.

Key Responsibilities

Provide remote and onsite technical support to business clients
Troubleshoot and resolve desktop, laptop, and peripheral issues (hardware/software)
Install, configure, and support common business applications
Perform Microsoft 365 user management and email troubleshooting
Support printers and scanners, including IP configuration and network setup
Assist with light network tasks related to routing, switching, and wireless
Maintain clear, concise documentation in our ticketing system
Communicate effectively and professionally with clients and team members

Minimum Qualifications

2+ years of experience in an IT support role
Working knowledge of Windows OS and business-class hardware
Familiarity with Microsoft 365 and domain environments
Ability to troubleshoot and configure networked printers
Basic understanding of networking concepts (IP, DHCP, routers/switches)
Excellent communication and customer service skills
Valid driver's license and reliable transportation for onsite visits

Preferred Qualifications

Experience in an MSP or service desk setting
Exposure to firewalls, especially SonicWALL
Familiarity with RMM/PSA tools
Server OS experience (Windows Server 2016/2019/2022)
Industry certifications (CompTIA A+, Network+, Microsoft AZ-900, etc.)

Why Join CPU?

Clear opportunities for growth based on your skills and continued learning
PTO, health insurance availability, Simple IRA with company matching
Certification and training support
A team environment that values fast response, accountability, and communication

Ready to grow your IT career while working hands-on with businesses that rely on your expertise?
Apply today and join CPU Managed IT Solutions — where we combine technical excellence with a service-first mindset.

Job Types: Full-time, Permanent

Pay: $17.50 - $22.50 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Retirement plan

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in greenville, nc

IT Support Technician

Level III Representative

IT Support Specialist II

IT Systems and Network Specialist

Technology Resource Specialist III

Technical Program Manager

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