Top 17 Cable technician Jobs in Greenville, Il

Broadband Technician
Madison Communications —Staunton, IL
- $17 - $43 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Level 4 Installer
CBM of America —United States
- $28 - $36 an hour
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply

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Level 4 Installer
CBM of America —United States
The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time walking between offices and other work…
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Broadband Technician

Madison Communications
Staunton, IL

Apply Now

Job Details

Full-time
$17 - $43 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License
Attention to detail

Full Job Description

BROADBAND TECHNICIAN

Who We Are:

Madison Communications is a nationally recognized communications company located in Southwest Central Illinois. We are the premier provider of data, voice, and video communications utilizing cutting edge technology. Madison delivers a wide array of Enterprise and Consumer products and services while providing superior customer support.

General Summary:

Installs, maintains, and services customer connections to the cable television and telephone plant. Typically installs drop cable and network interface devices, configures customer premise equipment, performs initial wiring or rewiring on new and existing subscriber service, and performs basic troubleshooting and maintenance on existing cable plant and customer premise equipment.

Essential Job Functions:

Installs new services and associated equipment for new and existing subscribers using Madison Communications, Inc. specifications, including the aerial and buried drop wire, network interface device, inside wiring, appropriate filters, digital and analog set top converters, cable modems, and other associated equipment.
Correctly analyzes and isolates cable television drop problems from subscriber set to system tap.
Correctly analyzes and isolates telephone problems from subscriber CPE to CO.
Correctly interprets and neatly completes service orders, trouble tickets, reports of plant condition, cut line reports, time sheets, and other reports as required.
Ensures quality customer service by responding to customer inquiries, problems, and complaints. Provides acceptable resolutions during and after normal business hours (rotational on-call basis).
Correctly interprets system maps to obtain service order information, including pole number, amplifier number, and map number for subscriber plant records.
Properly programs various customer premise equipment.
Locates all underground facilities, including fiber, copper, conduit, and manholes.
Makes recommendations to Technical Operations Manager for improvements to existing policies and procedures.
Performs all other related duties as assigned by management.*

Knowledge, Skills, and Abilities:

Basic knowledge of company policies, products, services, and procedures.

Basic knowledge of cable television and telephone test equipment operation.

Basic knowledge of drop installation.

Basic knowledge of cable television and telephone system operation.

Basic knowledge of electronic components such as modems, wireless routers, TVs, stereos, home entertainment systems, computers.

Basic knowledge of fiber optic networks.

Basic knowledge of VoIP, Home Networking, High Speed Internet Equipment.

Basic knowledge of CAT5 and Coax wiring

Customer Sales and Education on products and services

Skill in operating service vehicles, hand tools, and construction equipment.

Skill in reading, interpreting, and preparing documents, such as service orders, system maps, trouble tickets, and time sheets.

Skill in problem solving and resolution.

Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.

Ability to effectively function as a team player.

Ability to pay close attention to details.

Ability to work independently and make sound technical decisions using information at hand.

Education and Experience:

Valid Illinois Driver’s License
High School diploma or equivalent
Two-year degree or equivalent experience in the installation and maintenance of CATV and /or telecommunication equipment. MetaSwitch, Calix, Arris CMTS knowledge a plus.

Job Type: Full-time

Pay: $17.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

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cable technician jobs in greenville, il

Broadband Technician

Level 4 Installer

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