Top 242 Customer representative Jobs in Greenville, Nc

Customer Service Representative
Packaging Corporation of America —Farmville, NC
- $41,400 - $50,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Customer Service Representative
Advance Mechanical Inc. —Greenville, NC
- From $15 an hour
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
- Paid training
- Health insurance
Quick Apply
Patient Services Representative
Orthopaedics East —Greenville, NC
- From $15 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative (Inside Sales)-1
Motion Industries (MOT) —Greenville, NC
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
7d
Patient Service Representative
ALLERGY PARTNERS —Greenville, NC
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
10h
Customer Service Representative
Kimbrell's Home Furnishings —Greenville, NC
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Access Representative - General Surgery Kenansville
ECU Health —Greenville, NC
- Surgery
- Computer literacy
- Writing skills
Patient Access Representative - ECU Peds General Peds Clinic
ECU Health —Greenville, NC
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
Sales Associate
Boot Barn —Greenville, NC
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
Patient Access Representative I -Emergency Admissions
ECU Health —Greenville, NC
- Full-time
- Customer service
- Computer literacy
- Writing skills
8d
Multi-Line Representative - State Farm Agent Team Member
Cory Kennedy - State Farm Agent —Greenville, NC
- Full-time
- Office
- Organizational skills
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
RelaDyne —Everetts, NC
- $20 - $24 an hour
- Microsoft Outlook
- Basic math
- Organizational skills
- Wellness program
- Health savings account
Retail Processing Associate - 5AM Start Time
TJ Maxx —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Account Manager
The Royal Group —Bethel, NC
- $65,000 - $90,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Nfinitylink Communications, Inc —Tarboro, NC
- $15 - $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
9d
Sales Associate (Cashier)
Marshalls —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
CSR - Customer Service Representative
Logistech Solutions Inc —Tarboro, NC
- $16.75 an hour
- Part-time
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Receptionist I
Physicians East —Greenville, NC
- Overtime
- Administrative experience
- High school diploma or GED
- Ob/Gyn
Quick Apply
5h
PT Temporary Early AM Freight Processor
HomeGoods —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Patient Access Representative II - Emergency Admissions
ECU Health —Greenville, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
6d

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Customer Service Representative

Packaging Corporation of America -
Farmville, NC

Apply Now

Job Details

Full-time
$41,400 - $50,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:
Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $41,400-$50,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

customer representative jobs in greenville, nc

Customer Service Representative

Customer Service Representative

Patient Services Representative

Customer Service Representative (Inside Sales)-1

Patient Service Representative

Customer Service Representative

Patient Access Representative - General Surgery Kenansville

Patient Access Representative - ECU Peds General Peds Clinic

Sales Associate

Patient Access Representative I -Emergency Admissions

Multi-Line Representative - State Farm Agent Team Member

Customer Service Representative

Retail Processing Associate - 5AM Start Time

Customer Account Manager

Customer Service Representative

Sales Associate (Cashier)

CSR - Customer Service Representative

Receptionist I

PT Temporary Early AM Freight Processor

Patient Access Representative II - Emergency Admissions

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