Top 1871 Experience manager Jobs in Greenville, Nc

Guest Service Associate
Hampton Inn Greenville —Greenville, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
Property Manager
Advatix, Inc. —Greenville, NC
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Team management
- 2 years
Quick Apply
Accounts Payable Manager
Inox Solar Americas —Greenville, NC
- Full-time
- Microsoft Excel
- Oracle
- CPA
- Health savings account
- AD&D insurance
Quick Apply
10d
Executive Assistant (Mandarin/English Bilingual)
Inox Solar Americas —Greenville, NC
- Full-time
- English
- Mid-level
- In-person
- Health savings account
- Relocation assistance
Quick Apply
Korean Bilingual Process Engineer
Cesna Recruitment —Tarboro, NC
- $60,000 - $65,000 a year
- Full-time
- Engineering
- Mid-level
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Assistant Nurse Manager - Cardiovascular OR (CVOR)
ECU Health —Greenville, NC
- $43.40 - $59.68 an hour
- 8 hour shift
- Nursing
- RN License
- Bachelor of Science
Registered Respiratory Therapist (RRT) - Internal Float Pool
ECU Health —Greenville, NC
- From $35.50 an hour
- On call
- Float pool
- PALS Certification
- Hospital
- Health insurance
- Opportunities for advancement
Preconstruction Manager
Clayco —Greenville, NC
- Full-time
- Background check
- 5 years
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Director of Housing Services
Washington Housing Authority —Washington, NC
- From $62,000 a year
- Full-time
- Clean driving record
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
3d
Qualified Professional (QMHP)
Neo Consulting Group —Greenville, NC
- $50,000 - $70,000 a year
- Full-time
- Background check
- Nursing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist - Clinic Manager - Greenville, NC
CORA Physical Therapy —Greenville, NC
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Disability insurance
Quick Apply
Assistant Store Leader (Assistant Manager)
7-Eleven —Williamston, NC
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Merchandising
- Paid holidays
- Health insurance
3d
Sports Industry Territory Manager
Leading Edge Fundraising —Greenville, NC
- $40,000 - $130,000 a year
- Full-time
- School experience
- High school
- Sales
- Paid training
- Work from home
Quick Apply
Account Manager/Outside Sales Representative
Construction Materials Group —Greenville, NC
- Full-time
- Mid-level
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Assistant Nurse Manager- Radiology Vascular Intervention
ECU Health —Greenville, NC
- $43.40 - $59.68 an hour
- 8 hour shift
- Acute care
- Nursing
- Mid-level
- Health insurance
District Manager
InFocus Eyecare —North Carolina
- Up to $100,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
Cognitive Rehabilitation Therapist (CRT)
Community Partnerships, Inc. —Greenville, NC
- $52,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Health savings account
- Health insurance
Quick Apply
7d
RN Registered Nurse Home Health $15k Sign on Bonus
Amedisys —Snow Hill, NC
- $68,640 - $85,800 a year
- 12 hour shift
- CPR Certification
- Management
- RN License
- Travel reimbursement
- Paid training
Construction Manager
Sutton Capital LLC —Greenville, NC
- $50,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
2d
Estimator
Thalle Construction Company —North Carolina
- Weekends as needed
- Construction site
- Bachelor of Science
- Research
- Paid holidays
- Disability insurance
Quick Apply

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Guest Service Associate

Hampton Inn Greenville -
Greenville, NC

Quick Apply

Job Details

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Guest Services Associate

Department – Front Office

Reports to – Guest Services Manager

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You’ll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area.

Your day-to-day

Revenue

Financial: Aggressively pursue the hotel’s revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy.
Rates: Aggressively and effectively manage and continuously update rates as per Opal’s training and standards.
Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities.

Profit

Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies.
Quality
Guest Service: Ensure that the hotel meets/exceeds Opal’s and Brand standards for guest satisfaction.

Leadership

Leading: Motivate and support other Guest Services team members and be accountable for set goals.
Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal’s Standard Operating Procedures.

Requirements

High School diploma or higher-level education
1-year Hotel front office experience
Must wear appropriate uniform as prescribed by Opal’s policy
Willing to work flexible hours
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

Specific Responsibilities

Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager.
Be proficient on the use of the property management system and facilities management software.
Have a good understanding of all hotel operating procedures.
Be the warm welcome that kicks off a memorable guest experience
Acknowledge Brand rewards members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Comply with all existing and new front office and breakfast area policies and procedures.
Comply with and honor the front office staff work schedules.
Monitor the front office communications log.
Read and initial the front office log on shift start and make appropriate entries at end of shift.
Observe Opal’s appearance and dress code/uniform policy.
Attend daily huddles and weekly departmental meetings.
Be proficient on the use of all front office equipment such as credit card machine, copier and fax.
Inform the GSM of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively.
Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift.
Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals.
Process, as assigned. reservations received from sales office and other hotel departments.
Have complete knowledge of room types and offered rate plans.
Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows.
Process, as assigned, cancellations and modifications to reservations.
Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.

Optimum Attributes

Effective communication skills
Pleasing personality
Good team player
Good listener
Well-groomed and professional appearance
Open with praise, discrete with criticism
Literate and tech-savvy
Problem solving skills

Performance Standards

Performance shall be measured by the following:

Budgeted RevPAR
MSI Index
Guest Satisfaction Index (GSI).

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Equal Opportunity Employer

Quick Apply

Refine Your Search

experience manager jobs in greenville, nc

Guest Service Associate

Property Manager

Accounts Payable Manager

Executive Assistant (Mandarin/English Bilingual)

Korean Bilingual Process Engineer

Assistant Nurse Manager - Cardiovascular OR (CVOR)

Registered Respiratory Therapist (RRT) - Internal Float Pool

Preconstruction Manager

Director of Housing Services

Qualified Professional (QMHP)

Physical Therapist - Clinic Manager - Greenville, NC

Assistant Store Leader (Assistant Manager)

Sports Industry Territory Manager

Account Manager/Outside Sales Representative

Assistant Nurse Manager- Radiology Vascular Intervention

District Manager

Cognitive Rehabilitation Therapist (CRT)

RN Registered Nurse Home Health $15k Sign on Bonus

Construction Manager

Estimator

I want to receive the latest job alert for experience manager in greenville, nc

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