Top 2 Remote help desk Jobs in Greenville, Nc

IT Systems and Network Specialist
S & R Computer Associates Inc —Greenville, NC
- $42,000 - $62,000 a year
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health insurance
- Paid time off
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IT Systems and Network Specialist
S & R Computer Associates Inc —Greenville, NC
Valid driver’s license, clean driving record, and proof of insurance. Bachelor’s degree or higher in Information Systems, Computer Science, Cybersecurity,…
$42,000 - $62,000 a year
Quick Apply
Qualified Professional - Team Lead Co-Responder
RHA Health Services, LLC —New Bern, NC
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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IT Systems and Network Specialist

S & R Computer Associates Inc
Greenville, NC

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Job Details

Full-time
$42,000 - $62,000 a year

Benefits

Health insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Desktop computer repair
Project team coordination
Customer communication
Mobile device support
Linux support
Wireless networking
Hardware maintenance
Windows
Printer (troubleshooting support)
Microsoft Office
Managing clients in a customer support role
Firewall
Wireless communication system operation
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
WAN
Server virtualization
Networking equipment (troubleshooting support)
IP networking
Managing projects
Systems analysis
Windows Server administration
Network infrastructure management
Desktop administration
Peripheral hardware support
Server hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Benefits:

401(k) matching
Health insurance
Opportunity for advancement
Paid time off

Established local IT Support Group of 42 years is seeking full-time skilled I.T. team members to support our client base. This is an in-office position and is not a remote or work-from-home role. Candidates must be available to work on-site during normal business hours. Team members provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.

The ideal candidate will be energetic, professional, highly organized, and able to work with a strong sense of urgency. Excellent communication, documentation, troubleshooting, and follow-up skills are essential. This position requires the ability to manage support tickets from start to finish, communicate clearly with end users, document work performed, and ensure issues are fully resolved.

Required Skills:

Working knowledge of network infrastructure, LANs, WANs, TCP/IP, DNS, DHCP, firewalls, switches, and wireless networks
Proficiency with Windows 10, Windows 11, Windows Server 2016, 2019, 2022, 2025 and Microsoft 365 / Office 365
Experience supporting servers, workstations, printers, mobile devices, and associated business systems
Working knowledge of virtualization technologies such as VMware, Hyper-V, Proxmox, and/or similar platforms
Basic to intermediate Linux knowledge preferred
Experience with ConnectWise tools, including ConnectWise Manage, Automate, and Control, preferred
Excellent help desk support skills, including ticket management, client communication, follow-up, and issue ownership
Ability to follow trouble tickets from initial report through final resolution
Strong documentation skills, including documenting problems, resolutions, procedures, and client environments
Ability to perform troubleshooting analysis of servers, workstations, networks, and associated systems
Ability to work both independently and as part of a team with minimal supervision
Ability to participate in team-based projects and remain flexible as project priorities change
Self-motivated, organized, dependable, and professional
Ability to handle periods of high workload while maintaining accuracy and professionalism
Excellent verbal and written communication skills
Strong project management abilities, including planning, coordination, follow-through, and task completion

Qualifications:

3–5 years maintaining PC hardware, software, servers, and network systems preferred
Education may be used in place of experience
Bachelor’s degree or higher in Information Systems, Computer Science, Cybersecurity, Networking, or related field preferred
Associate’s degree in a related field may be considered
CompTIA A+, CompTIA Network+, Microsoft, VMware, Linux, Cisco CCENT, Cisco CCNA, and related certifications desired
Valid driver’s license, clean driving record, and proof of insurance
Reliable transportation
Background check and drug screen required

This is a full-time, 40-hour-per-week position.

This position is eligible for full-time benefits.

Quick Apply

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remote help desk jobs in greenville, nc

IT Systems and Network Specialist

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