Top 491 Customer support specialist i Jobs in Greenville, Sc

Technical Support - AI Chat and Email - Onsite Greenville, SC
Transcom —Greenville, SC
- From $20 an hour
- Overtime
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Customer Support Specialist I
First Bank —Greenville, SC
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
LEGAL SERVICES SPECIALIST I PT-TEMP
County of Greenville —Greenville County, SC
- $17.07 an hour
- Temporary
- Office
- Administrative experience
- High school diploma or GED
Driver Support Specialist-FT
Swift Transportation —Greer, SC
- $18.82 - $26.37 an hour
- Full-time
- High school diploma or GED
- Children
- US work authorization
- Paid training
- Employee stock purchase plan
Quick Apply
3d
Order Entry Specialist
Current Lighting Employee Co LLC —Greenville, SC
- $16 - $23 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Office
- Paid holidays
- Disability insurance
Quick Apply
ADMINISTRATIVE SPECIALIST II
County of Greenville —Greenville County, SC
- $19.22 an hour
- Customer service
- Mid-level
- Office
6d
Intake Specialist
AdaptHealth, LLC —Greenville, SC
- Full-time
- Background check
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
5d
Field Canvassing Team Lead
Renewal by Andersen —Greer, SC
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Quick Apply
5d
E-Commerce Shipping & Customer Support Specialist
Earth's Creation USA —Travelers Rest, SC
- $14 - $16 an hour
- Full-time
- Background check
- Sales
- Warehouse
- Paid training
- Paid time off
Quick Apply
Retail Lead Generation Specialist (Greenville, SC)
Re-Bath —Greenville, SC
- From $18 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Mileage reimbursement
Quick Apply
Tablet Support Specialist
G5 Tek Solutions, LLC —Woodruff, SC
- $17 - $19 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Specialist Requires LISWCP or LPC or LMFT
Oak Street Health —Greenville, SC
- $54,095 - $116,760 a year
- Full-time
- Hybrid work
- LMFT
- LPC
- Mid-level
- Health insurance
- Dental insurance
12d
Tax Expert - Expert Center (Southeast)
Intuit —Greenville, SC
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
5d
Termite Specialist
PALMETTO EXTERMINATORS LLC —Greer, SC
- $50,000 - $70,000 a year
- Weekends as needed
- Background check
- Basic math
- No experience needed
- Paid holidays
- Disability insurance
Quick Apply
Accounts Payable Specialist
Execusource, Inc —Greer, SC
- $60,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Office
Quick Apply
Accounts Payable Specialist
Robert Half —Greenville, SC
- $23.00 - $26.50 an hour
- Contract
- Oracle
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
Account Executive
TD SYNNEX —Greenville, SC
- Full-time
- Remote
- Up to 50% travel
- 8 years
- Bachelor's degree
Operations Specialist
HIGHLANDS VISTA GROUP MANAGEMENT —Spartanburg, SC
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- 5 years
Quick Apply
Owner Operator Driver - up to $7k / wk
Tennessee Steel Haulers Inc. —South Carolina
- $5,000 - $7,000 a week
- Full-time
- Dedicated
- Owner-operator
- CDL A
- Fuel card
- Fuel discount
Quick Apply
Manufacturing Engineering Technician-2
GE Vernova —Greenville, SC
- Overtime
- Background check
- 7 years
- Schematics
- Paid parental leave
- Paid holidays

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Technical Support - AI Chat and Email - Onsite Greenville, SC

Transcom -
Greenville, SC

Apply Now

Job Details

Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
English
Conflict de-escalation
High school diploma or GED
Customer engagement
Typing

Full Job Description

Technical Support - AI Chat and Email - Onsite Greenville, SC

Location: United States, Greenville, SC

Job category: Technical Support Agent

Language: English

Are you passionate about cutting-edge tech, artificial intelligence, and delivering world-class customer experiences? Transcom is looking for a highly motivated Technical Support Specialist to join our growing team in Greenville, SC.

In this role, you won't just be answering questions—you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love critical thinking, technical troubleshooting, and making a meaningful impact in a fast-paced environment, this is your launchpad.

What's in it for YOU!

Competitive Pay: $20.00 per hour, starting pay rate + monthly performance-based incentives
Great Work Environment: Work onsite at our comfortable, climate-controlled Greenville office. No more being on your feet all day!
Schedules Options: Shifts are Monday - Friday, 9:00am - 6:00pm ET (Will eventually expand to 24/7)
Flexible Pay Options: Choose what works for you - Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards
Health Benefits for you and your family, including medical, dental, vision, and a robust Employee Assistance Program
Invest in Your Future: 401(k) investment options with employer match, plus paid vacation time
Career Growth: Continuous skill development and clear paths for career advancement within a global company of 30,000+ experts

Join our Transcom Family as an AI Technical Support Email and Chat Representative at our Greenville, SC location!

In this full-time employee role, you’ll support our client’s customers providing functional and technical support, resolving customer issues, ensuring compliance within guidelines, and maintaining high professionalism and customer satisfaction. The ideal candidate thrives under pressure, demonstrates empathy and attention to detail, and is committed to delivering high-quality service while meeting performance and compliance standards. If you enjoy critical thinking, continuous learning, and making a meaningful impact on customer satisfaction, this is an exciting opportunity to grow your career in a dynamic and evolving support environment.

What we are looking for:

We’ve got an exciting career opportunity for you, if you can:

Effortlessly engage with customers via chat or email, review information provided, ask probing questions, analyze, and isolate tech issues
Provide patience and empathy to customers that need support with time sensitive technical issues
Comfortably navigate multiple applications to research solutions
Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness
Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness
Work independently with discipline and motivation to succeed in a call center environment where you work onsite
Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound inquiries from customers
Work at a desk, for the duration of a full-time schedule in order to work with customers in a high-volume, fast-paced, and sometimes stressful environment
Receive, diagnose, log customer issues, ensuring proper documentation, clear resolution communication, and accurate and timely incident notification and escalation
Report application issues, document troubleshooting efforts, and identify opportunities for product improvement and quality assurance

Requirements

The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift.

At least 18 years or older
High School Diploma, or equivalent
Able to successfully pass a criminal background check
Reasonable driving distance to the Greenville, SC site
Able to work onsite for a full-time work week, with overtime opportunities, as needed
Able to maintain 100% strict adherence to the assigned schedule
Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
Strong computer knowledge, including ability to accurately type at least 30 wpm
Excellent English written communication skills
Courteous and friendly with a high level of professionalism
Willingness to follow procedures and adhere to policies
Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
Able to multitask applications while working with multiple customers
Able to thrive in a fast-paced, time-pressured, dynamic work environment supporting back-to-back customer interactions
Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it
Highly adept at working with a high frequency of conflict situations, as well as upset customers
Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting
Able to use your hands to handle, control, or feel objects, tools, or controls
Previous call center experience, preferred
Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred
Experience with AI tools, preferred

Location On-site

This role is located at: 650 Executive Center Dr. Greenville, SC 29615.

What Life at Transcom is like!

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are the voice of our clients. We are Transcom.

We are passionate about people and look forward to meeting you!

Apply Now

Refine Your Search

customer support specialist i jobs in greenville, sc

Technical Support - AI Chat and Email - Onsite Greenville, SC

Customer Support Specialist I

LEGAL SERVICES SPECIALIST I PT-TEMP

Driver Support Specialist-FT

Order Entry Specialist

ADMINISTRATIVE SPECIALIST II

Intake Specialist

Field Canvassing Team Lead

E-Commerce Shipping & Customer Support Specialist

Retail Lead Generation Specialist (Greenville, SC)

Tablet Support Specialist

Behavioral Health Specialist Requires LISWCP or LPC or LMFT

Tax Expert - Expert Center (Southeast)

Termite Specialist

Accounts Payable Specialist

Accounts Payable Specialist

Account Executive

Operations Specialist

Owner Operator Driver - up to $7k / wk

Manufacturing Engineering Technician-2

I want to receive the latest job alert for customer support specialist i in greenville, sc

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