Top 271 Inside account Jobs in Greenville, Sc

Customer Care Tier 2
Harte Hanks —Greenville, SC
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
- Health savings account
- Dental insurance
Quick Apply
Automotive Parts Warehouse
Porsche Greenville —Greenville, SC
- Weekends as needed
- Clean driving record
- Dealership
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Infusion Billing Specialist Part Time w/ Possible Full Time Opportunity
PIEDMONT ARTHRITIS —Greenville, SC
- Part-time
- Medical office experience
- HIPAA
- Research
- Paid holidays
- Health insurance
Quick Apply
3d
Flexible Benefits Client Service Representative
Marsh McLennan Agency —Greenville, SC
- Full-time
- Hybrid work
- Microsoft Outlook
- HIPAA
- Research
- Flexible spending account
- Tuition reimbursement
Inside Sales Representative
Baier & Michels USA, Inc —Greenville, SC
- Office
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
2d
Marine Service Technician
Bass Pro Shops —Greenville, SC
- Full-time
- Heavy lifting
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Outside Sales Representative (1099 Independent Constractor)
Spartan Security of the Carolinas —Easley, SC
- $40,000 - $100,000 a year
- Contract
- Mid-level
- Analysis skills
- Contracts
Quick Apply
11d
Production Technician - Off Shift
KEMET Electronics Corporation —Simpsonville, SC
- $49,322.33 - $59,398.93 a year
- Full-time
- Background check
- 5 years
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Outside Sales Representative – Residential & Small Business Security
EMC Security —Greenville, SC
- Weekends as needed
- Mid-level
- Office
- Residential
- Travel reimbursement
- Health savings account
Quick Apply
Territory Manager
East Coast Metal Distributors —Greenville, SC
- Weekends as needed
- Background check
- Basic math
- English
- Travel reimbursement
- Paid training
Quick Apply
Technical Sales and Field Service Engineer
CaptiveAire —Greenville, SC
- $70,000 - $100,000 a year
- Construction site
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Senior Structural Engineer
Metromont —Greenville, SC
- Full-time
- 7 years
- Management
- Bachelor of Science
- Health insurance
13d
Sales Manager
Siskin Steel & Supply Co —Spartanburg, SC
- Full-time
- Background check
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Priority-1 Inc. —Greenville, SC
- $40,000 a year
- Full-time
- Office
- Business development
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Regional Sales Associate - Laundry Services
Southeastern Laundry Equipment Sales —Greenville, SC
- $70,000 - $90,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Universal Banker I - Greenville Antrim Drive, SC
South State Bank —Greenville, SC
- Full-time
- English
- Office
- High school diploma or GED
Senior Inside Sales Advisor (Remote/Eastern Time)
A Place for Mom —Greenville, SC
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Medical Equipment Service Technician
Steris —Greenville, SC
- $55,250 - $71,500 a year
- Full-time
- Surgery
- Hospital
- Military
- Paid holidays
- Disability insurance
8d
Medical Courier
Celligent Diagnostics LLC —Spartanburg, SC
- Part-time
- Background check
- Clean driving record
- English
Inspector Trainee
Summit Fire & Security —Greenville, SC
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance

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Customer Care Tier 2

Harte Hanks -
Greenville, SC

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Pet insurance

Qualifications

Computer literacy
Writing skills

Full Job Description

Who We Are

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics, and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.

Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe, and Asia Pacific.

Overview of Job Responsibilities

Tier 2 Customer Care Team Members are problem-solvers for our customers. You will proactively manage and resolve customer escalations from various channels with professionalism, ensuring timely responses and thorough case reviews. Monitors communication channels, maintains accurate documentation, identifies recurring issues, and collaborates with leadership to implement preventive solutions while delivering effective customer resolutions.

Essential Responsibilities

Team members will courteously respond to all escalated claims and negotiate a resolution for the customer.
Dedicate to handling escalations that arrive through one of the defined escalation channels (i.e., Executive escalations, BBB, CEO email, Legal (e.g., small claims, Attorney demand, Attorney General, etc.), Media (e.g., via corporate communications), letters/email to the office of the President)
Detect recurring situations and report them to the Supervisor with a potential resolution plan to offer assistance prior to it becoming a corporate escalation.
Responsible for monitoring the OOP hotline, voicemail, and ensuring customers' calls are addressed and returned
Ensure escalations are reviewed and understood prior to requesting assistance from management.
Review the history of cases assigned and ensure the correct root cause is selected
Timely responses for update/feedback/information to Legal/ when they request additional information and/or status updates.
Proactively monitor the follow-up/SO reports to review any long-pending cases and take further action
Responsible for documentation for all incoming customer complaints via phone, email, or postal mail, and ensures that a proper and timely response is made

Qualifications, Knowledge, and Skills

Ability to travel to and from the on-site location in Greenville, SC, for work
Strong customer service skills
Analytical thinking, case management, and problem-solving skills
Familiar with everyday computer tasks, internet navigation, and basic research
Fundamental writing skills, including basic spelling and grammar usage
Ability to perform repetitive tasks and remain seated for long periods of time
Some experience with an environment that includes interaction with customers (retail, call center, hospitality)
Must possess and demonstrate excellent communication, verbal communication must be professional and grammatically correct, never using jargon or slang
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Proficiency in Word, Excel, Teams, and Outlook
Must pass all assessments, background, and drug screening

What We Offer

Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization
401 (k) plan with Company Match and Roth contributions | Immediate vesting
Pet Insurance, discounted legal services, employee discount programs, and more….

In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.

Quick Apply

Refine Your Search

inside account jobs in greenville, sc

Customer Care Tier 2

Automotive Parts Warehouse

Infusion Billing Specialist Part Time w/ Possible Full Time Opportunity

Flexible Benefits Client Service Representative

Inside Sales Representative

Marine Service Technician

Outside Sales Representative (1099 Independent Constractor)

Production Technician - Off Shift

Outside Sales Representative – Residential & Small Business Security

Territory Manager

Technical Sales and Field Service Engineer

Senior Structural Engineer

Sales Manager

Inside Sales Representative

Regional Sales Associate - Laundry Services

Universal Banker I - Greenville Antrim Drive, SC

Senior Inside Sales Advisor (Remote/Eastern Time)

Medical Equipment Service Technician

Medical Courier

Inspector Trainee

I want to receive the latest job alert for inside account in greenville, sc

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